We were helped by Femi, who was excellent. He was attentive, patient, and went out of his was to find the solution we needed and save us some money. I needed to get a new contract for my phone, keep... See more
Company replied
Location
Switch location42 The Mall, Cribbs Causeway Shopping Centre, BS34 5GG Bristol, GB
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See what reviewers are saying
Millie was great , she answered all of our questions and helped us with our purchase very calmly and so polite. She always made sure to explain everything well and double check that we were okay with... See more
Company replied
Ben assistant manager. What a gem true asset. Went in to talk about account for old mobile broadband and rarely used voice contract. Turns out Vodafone have stopped stores helping with anything other... See more
Company replied
Went into the store, desperate for help to get a new mobile Wi-Fi provider having been let down by our previous one. The Assistant manager, Ben, could not have been more helpful. He really did go the... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
Written by the company
Cribbs Causeway Shopping Centre
Contact info
42 The Mall, Cribbs Causeway Shopping Centre, BS34 5GG, Bristol, United Kingdom
4.8
Excellent
161 reviews
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Millicent was exceptional!!
Millicent was exceptional, helped us on the day and closed the deal,11/10 service I couldn't complain very satisfied if you come in ask for her she will 100% look after you
December 21, 2024
Unprompted review
Reply from Vodafone UK - Bristol Cribbs
Hi Saif,
Thank you for your review, and for sharing the experience you had with Millicent. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Millicent was a great sales advisor and…
Millicent was a great sales advisor and friendly, we had an amazing chat. Shes very valuable to the Vodafone team and the world would be a better place if there were more people like her!!!!
December 21, 2024
Unprompted review
Reply from Vodafone UK - Bristol Cribbs
Hi Bash,
Thank you for your review. It’s great to hear of your positive experience with Millicent. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Millie was very helpful in store today
Millie was very helpful in store today. She went through all our options and our contracts
December 20, 2024
Unprompted review
Reply from Vodafone UK - Bristol Cribbs
Hi Gail,
Thanks for the great feedback for Millie, it's really appreciated. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Millicent at the cribbs store was…
Millicent at the cribbs store was absolutely amazing today. She helped me sort out my billing issue very efficiently. I would highly recommend her service! She is an asset to the team!!!
December 18, 2024
Unprompted review
Reply from Vodafone UK - Bristol Cribbs
Hi R,
It's great to hear about your recent experience and feedback, thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Millicent was lovely
Millicent was lovely, very helpful and would very informative. A credit to the store!
December 18, 2024
Unprompted review
Reply from Vodafone UK - Bristol Cribbs
Hi Dan,
Thank you for taking the time to review your recent experience, and sharing this great feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Millie has been very helpful and is a…
Millie has been very helpful and is a lovely lady, brilliant service
December 13, 2024
Unprompted review
Reply from Vodafone UK - Bristol Cribbs
Hey Shoni,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
We were served by Alan at Cribbs…
We were served by Alan at Cribbs Causeway, the Mall branch. He was very efficient, friendly and answered all of our questions patiently. It was a pleasure to deal with him and we will definitely recommend to our friends and family to come to this branch because of Alan. He even checked on us briefly whilst serving another customer letting us know how much longer we will have to wait.
Another member of team also kept us updated when we were waiting
December 7, 2024
Unprompted review
Reply from Vodafone UK - Bristol Cribbs
Hi Kinga. Thank you for your review for Alan. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service from Millicent
Excellent service from Millicent. She helped advise me a couple of weeks ago and I went back with my husband so we could both purchase new contracts. She was very professional and polite and answered all our queries.
November 30, 2024
Unprompted review
Reply from Vodafone UK - Bristol Cribbs
Hi Paula. Thank you for your review for Millicent. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Staff made the experience
Luke and Tychicus were extremely knowledgeable and helpful. Their manner made a tedious task fun. The only negative is having to wait for my phone to come to store. I think vodaphone should have anticipated Black Friday volumes of stock better.
November 29, 2024
Unprompted review
Reply from Vodafone UK - Bristol Cribbs
Hi there,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Milli was very nice and helpful
November 27, 2024
Unprompted review
Reply from Vodafone UK - Bristol Cribbs
HI Dan,
Thanks for taking your time to share this feedback for Milli. We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Millie was great
Millie was great , she answered all of our questions and helped us with our purchase very calmly and so polite. She always made sure to explain everything well and double check that we were okay with everything and that we were aware of what we were doing.Amazing communication skills , customer experience was great.Would definitely come back and would love to have my experience with her once again
November 27, 2024
Unprompted review
Reply from Vodafone UK - Bristol Cribbs
Hi Mariana,
Thanks for your review for Millie. This is amazing feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Excellent customer service
Excellent customer service. Help with cancelling my existing contract. Full refund on a deal bought in error on line and my new contract was at a better price with a different network!
November 25, 2024
Unprompted review
Reply from Vodafone UK - Bristol Cribbs
Hello, Jonathan,
Thanks for the feedback and support, we really appreciate it!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Excellent customer service from Millie and Lewis in Bristol Cribbs
The customer service from Millie and her colleague, Lewis, whom she was training was excellent. Explained everything so we oldies could understand, was very patient, and weren't rushed. So impressed with the deal they found us we upgraded one phone and switched contract with a second from EE to Vodafone.
November 15, 2024
Unprompted review
Reply from Vodafone UK - Bristol Cribbs
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Allen was very helpful and explained to…
Allen was very helpful and explained to me everything in details. I am very satisfied with the service that I received today from the Vodafone store in the mall cribs.
November 12, 2024
Unprompted review
Reply from Vodafone UK - Bristol Cribbs
Hi Ali,
Thanks for your review for Allen. This is amazing feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Turned my frown upside down 😊
Had a terrible experience with the Vodafone call center, so I went to the branch. Callum, the manager, reassured me he'd sort it out and set me up with Ty. Together, they resolved everything quickly. I left feeling happier than when I entered thanks to Callum and Ty!
November 10, 2024
Unprompted review
Reply from Vodafone UK - Bristol Cribbs
Hello, Sohail,
Thanks for your review. It's always lovely to read great feedback, and we're glad you had a positive experience with Callum and Ty.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Ben assistant manager
Ben assistant manager. What a gem true asset. Went in to talk about account for old mobile broadband and rarely used voice contract. Turns out Vodafone have stopped stores helping with anything other than selling. Made even harder with 2numbers on 1account. Even sorted mistake made by head office. THANKU
November 1, 2024
Unprompted review
Reply from Vodafone UK - Bristol Cribbs
Hello, Debbie,
It's great to hear about your positive experience. We appreciate you taking the time to review and share your feedback with us.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great service
Went in, got what I needed, very happy.
Millicent was great. Perfect knowledge and made my happy to stay with Vodafone.
October 25, 2024
Unprompted review
Reply from Vodafone UK - Bristol Cribbs
Hi Greg,
Thanks for your review for Millicent. This is great feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Excellent service throughout my…
Excellent service throughout my multiple visits
October 13, 2024
Unprompted review
Reply from Vodafone UK - Bristol Cribbs
Hey Tate,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Luke Cribbs Causeway was bloody…
Luke Cribbs Causeway was bloody brilliant
October 8, 2024
Unprompted review
Reply from Vodafone UK - Bristol Cribbs
Thanks for your awesome feedback for Luke!
All the best, The Vodafone Social Media Team
Reply from Vodafone UK - Bristol Cribbs
Hey Theresa, Thanks for your fab feedback.
All the best, The Vodafone Social Media Team
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