Myself and my partner came into this store yesterday wanting to upgrade our phones, we were helped by Ty and Ben and both men were great. I'm not very good when it comes to tech but Ty and Ben both he... See more
Company replied
Location
Switch location42 The Mall, Cribbs Causeway Shopping Centre, BS34 5GG Bristol, GB
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See what reviewers are saying
We were helped by Femi, who was excellent. He was attentive, patient, and went out of his was to find the solution we needed and save us some money. I needed to get a new contract for my phone, keep... See more
Company replied
Millie was great , she answered all of our questions and helped us with our purchase very calmly and so polite. She always made sure to explain everything well and double check that we were okay with... See more
Company replied
Ben assistant manager. What a gem true asset. Went in to talk about account for old mobile broadband and rarely used voice contract. Turns out Vodafone have stopped stores helping with anything other... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
Written by the company
Cribbs Causeway Shopping Centre
Contact info
42 The Mall, Cribbs Causeway Shopping Centre, BS34 5GG, Bristol, United Kingdom
4.8
Excellent
161 reviews
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Millicent at the cribbs causeway store…
Millicent at the cribbs causeway store made everything easy. Unlike trying to do it all online.
June 19, 2024
Unprompted review
Reply from Vodafone UK - Bristol Cribbs
Hey Alfie,
We're delighted you had such a great experience. Thanks for sharing this 5 star review.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Kenneth was an excellent adviser
Kenneth was an excellent adviser, polite, friendly and knowledgable. He made the whole process smooth and efficient.
June 16, 2024
Unprompted review
Reply from Vodafone UK - Bristol Cribbs
Hi Jon,
Thanks for reviewing and sharing this feedback for Kenneth.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great customer service
I needed a phone upgrade resolved after the call centre service failed me .A lovely customer service agent named Luke came to my rescue, resolved the issue and got me an even better contract deal.Superior customer service and attention to detail to ensure all was in order.
June 14, 2024
Unprompted review
Reply from Vodafone UK - Bristol Cribbs
Hi Lubna,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Great experience
The experience was made great by a really nice person called Kenneth. He was thorough, professional but also fun to deal with. He is an asset to Vodafone and it was a real pleasure dealing with him.
June 10, 2024
Unprompted review
Reply from Vodafone UK - Bristol Cribbs
Hi Myles. Thank you for your review for Kenneth. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amazing service
Amazing service, friendly informative staff. Can't fault them. Thanks Millie, Luke, and Ben
June 6, 2024
Unprompted review
Reply from Vodafone UK - Bristol Cribbs
Hey Jackie!
Thanks for the 5 star feedback, we're delighted you received a great service.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Fab service
Fab service, really helpful and came out with a much better deal than I was expecting
June 6, 2024
Unprompted review
Reply from Vodafone UK - Bristol Cribbs
Hey David!
Thanks for the positive feedback! We're delighted you found yourself a great deal.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Millicent is BRILLIANT!
We've recently moved to Bristol from overseas and needed broadband, unfortunately due to credit checks etc, we had to make multiple visits to the store but luckily each time we made sure to see Millicent! She was absolutely fantastic and went above and beyond each and every time. Very helpful and pleasant!
June 3, 2024
Unprompted review
Reply from Vodafone UK - Bristol Cribbs
Hi Karl,
Thanks for taking the time to review and sharing this feedback for Millicent.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Ben was a star
Ben was absolutely amazing , he went above and beyond to fix a error from another staff member , very friendly and made my visit very pleasant- a real gem and asset to the company
May 23, 2024
Unprompted review
Reply from Vodafone UK - Bristol Cribbs
Hi Dylon,
This is such an amazing review for Ben. Thanks for sharing your kind words and feedback.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter) : vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Great customer service!
Great customer service!
We were seen quickly and Kenneth was amazing, explaining everything we needed to know to make an informed decision. Thanks!
May 18, 2024
Unprompted review
Reply from Vodafone UK - Bristol Cribbs
Hi Mais. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Wai Yan was really helpful in sorting…
Wai Yan was really helpful in sorting out new phone contracts for me and my daughter. He listened well and understood our priorities. He was very polite, friendly, professional and gave us an excellent service. Thank you. Very satisfied!
May 18, 2024
Unprompted review
Reply from Vodafone UK - Bristol Cribbs
Hi Emma,
It's great to hear about your recent experience, and feedback for Wai Yan. Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Patient, friendly staff.
Polite, friendly staff (Eluzabeth), who did a great job 👏. Explained everything clearly and we came away with deals that were right for us and at a good price.
May 11, 2024
Unprompted review
Reply from Vodafone UK - Bristol Cribbs
Hi Simon,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Millie was very professional and…
Millie was very professional and friendly, a real asset to the team!
May 11, 2024
Unprompted review
Reply from Vodafone UK - Bristol Cribbs
Hi Steven,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Very happy with the customer service…
Very happy with the customer service support. Highly recommended. They managed to fix massive cock up made by Carphone Warehouse. Thx guys.
May 3, 2024
Unprompted review
Reply from Vodafone UK - Bristol Cribbs
Hey Damian,
Thanks for the positive feedback! We're glad your issue was resolved.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Helped by Ken
I went in to inquire about getting an iPhone 15 and was approached by Ken. He was friendly and very knowledgeable. He listened to all my questions and explained everything to me. He then helped me order one. Couldn’t have asked for a better 10/10 experience.
April 22, 2024
Unprompted review
Reply from Vodafone UK - Bristol Cribbs
Hi Caitlan. Thank you for your review for Ken. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Millie was amazing!
Went into Vodafone today and Millie was absolutely amazing. She was helpful from the moment we stepped in. She made she we were comfortable and not only spoke about the phone and contract but general chit chat while we were waiting for things to be processed too! She was absolutely wonderful thank you Millie!
April 13, 2024
Unprompted review
Reply from Vodafone UK - Bristol Cribbs
Hi Alice,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Absolutely amazing very helpful
Absolutely amazing very helpful, Millie was fantastic as didn’t have a clue what we were doing, Would highly recommend
April 12, 2024
Unprompted review
Reply from Vodafone UK - Bristol Cribbs
Hi Charlene,
Thank you for this great review. We're so happy that you had such a positive experience with Millie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Excellent Service from Millie she…
Excellent Service from Millie she couldn’t of been more helpful
March 30, 2024
Unprompted review
Reply from Vodafone UK - Bristol Cribbs
Hi there,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Millie
Millie, Kenneth , Ken, Jo. Very nice and helpful. Feel welcome.
March 26, 2024
Unprompted review
Reply from Vodafone UK - Bristol Cribbs
Hi Gail. Thank you for your review for the team. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Replacement sim
Came to store for assistance with my son's stolen phone, lady was very helpful and understanding
March 16, 2024
Unprompted review
Reply from Vodafone UK - Bristol Cribbs
Hi Barry. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kenneth at Vodafone cribbs causeway so…
Kenneth at Vodafone cribbs causeway so knowledgeable and professional. Thanks so much!
March 8, 2024
Unprompted review
Reply from Vodafone UK - Bristol Cribbs
Hi Sarah,
It's great to hear about your recent experience and feedback for Kenneth. Thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
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