Chris in Broadstairs was fantastic when we went to see him. He was acting manager due to issues with staff. He acknowledged everyone in the queue and really made my interaction special. He got me... See more
Company replied
Location
Switch locationUnit 11 The Link , Margate Road, CT10 2FF Broadstairs, GB
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See what reviewers are saying
Callum was amazing!!! Got mine sorted and three new lines for my children too. No issues, no fuss, great customer service!! Luke was also great and helped with the decision making process! Cannot f... See more
Company replied
Went in for an upgrade today and we were served by Callum. He was very helpful. So knowledgeable and friendly. He helped us with different offers for our upgrade and gave us a great deal! Brilliant cu... See more
Company replied
Every time I visit the store, I make a point of seeing Connor because he is absolutely brilliant. He goes above and beyond to make sure I always get the very best service. He’s knowledgeable, friendly... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Broadstairs
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
Unit 11 The Link , Margate Road, CT10 2FF, Broadstairs, United Kingdom
4.9
Excellent
301 reviews
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Came into the store to finally get my…
Came into the store to finally get my dad on a contract after years of saying to finish on Pay as you go.
Callum was great, very knowledgeable and straight forward.
Quick and easy to get it all sorted.
October 29, 2025
Unprompted review
Reply from Vodafone UK - Broadstairs
Hi. We're happy to hear that you had a great experience getting your dad on a contract. We appreciate your positive feedback regarding the helpful and efficient service you received. Thank you! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service
We had 3 phone plans to work out. Beth was very patient with us and spent a lot of time explaining this to us, as we're not very techy.
October 4, 2025
Unprompted review
Reply from Vodafone UK - Broadstairs
Hey Corinna,
Thanks for the lovely review and fantastic support for Beth.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Good advice for what we need
Great advice from Ali for what we need, not just the most expensive option, saved us money
October 3, 2025
Unprompted review
Reply from Vodafone UK - Broadstairs
Hey Geoff,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Connor is amazing very helpful and…
Connor is amazing very helpful and friendly thank you
October 2, 2025
Unprompted review
Reply from Vodafone UK - Broadstairs
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
I popped into store today as my pay as…
I popped into store today as my pay as you go plan was getting too expensive. Chris sorted me out a much cheaper and better deal, very pleased with my interaction today. Chris is an asset to your company.
September 29, 2025
Unprompted review
Reply from Vodafone UK - Broadstairs
Hey Margaret,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great Service
We were greeted by Callum who assisted in completing an early upgrade for my partner's phone.
Not only did we get exactly what she wanted, he saved us money on the process and actively looked to get us the best deal and save money. Callum was excellent and coming from someone who has worked for this company many years ago he is exactly who you'd want from a store advisor. Well done Callum and thankyou for your help!
September 24, 2025
Unprompted review
Reply from Vodafone UK - Broadstairs
Hey Craig,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Beth provided excellent customer…
Beth provided excellent customer service today assisting with upgrading some of my accounts. Very informative and professional manner throughout.
September 24, 2025
Unprompted review
Reply from Vodafone UK - Broadstairs
Hey John,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Every time I visit the store
Every time I visit the store, I make a point of seeing Connor because he is absolutely brilliant. He goes above and beyond to make sure I always get the very best service. He’s knowledgeable, friendly, and genuinely cares about helping customers. It makes such a difference walking in and knowing I’ll be looked after properly. Connor is a real credit to the team, I honestly couldn’t recommend him enough!
September 15, 2025
Unprompted review
Reply from Vodafone UK - Broadstairs
Hey Bee,
Thanks for the lovely review and fantastic support for Connor.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Ali waz very friendly and helpful in…
Ali waz very friendly and helpful in solving my query
September 17, 2025
Unprompted review
Reply from Vodafone UK - Broadstairs
We appreciate you taking the time to leave us such a wonderful review. We are so glad to hear you found our service helpful and friendly.
Thanks,
Vodafone Social Media Team
Ali was very helpful in setting me up…
Ali was very helpful in setting me up with broadband and lowering my sim plan
September 17, 2025
Unprompted review
Reply from Vodafone UK - Broadstairs
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Great service
Beth was really helpful with regards to setting up my new upgrade.
September 15, 2025
Unprompted review
Reply from Vodafone UK - Broadstairs
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Experience was excellent
Experience was excellent. Beth was helpful and considerate.
September 15, 2025
Unprompted review
Reply from Vodafone UK - Broadstairs
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Beth was particularly nice and helpful
Beth was particularly nice and helpful, along with with the rest of the staff.
September 9, 2025
Unprompted review
Reply from Vodafone UK - Broadstairs
Thank you for sharing your feedback with us about our team,
Vodafone Social Media Team
Harry was very helpful with my transfer
Harry was very helpful with my transfer
September 6, 2025
Unprompted review
Reply from Vodafone UK - Broadstairs
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Beth was amazing
Beth was amazing. So informtive and has eased my mind in so many things regarding my phone. Thank you so much
September 6, 2025
Unprompted review
Reply from Vodafone UK - Broadstairs
We're so glad to hear that you had such a positive experience and that you found our team member so helpful. We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Beth was great and helped me with a new…
Beth was great and helped me with a new contract and was able to reduce my partners bill. Very good and clear information for me
September 6, 2025
Unprompted review
Reply from Vodafone UK - Broadstairs
We appreciate your wonderful review and support for Beth. We're happy to hear that she provided amazing support.
Thanks,
Vodafone Social Media Team
Beth was very helpful in sorting out my…
Beth was very helpful in sorting out my new phone and contract. I was not too sure which upgrade/phone to go for and which airtime was best for me. Beth was very knowledgeable and understanding guiding me through all my options. I will back when my wife's phone needs updating.
September 1, 2025
Unprompted review
Reply from Vodafone UK - Broadstairs
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Vodafone shop westwood
I’d had ages on the phone trying to sort my phone contract out. Connor sorted exactly what I was asking for so fast and efficiently. Definitely need shops
August 30, 2025
Unprompted review
Reply from Vodafone UK - Broadstairs
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Be very careful when using this company…
Be very careful when using this company i gave use their WIFi for about 15 years and loyalty means nothing with them, they are purely interested in taking money, the phone signal is have had was poor but the WiFi is good. No reduction even through i transfered to Vodafone. The store is as bad as 4 years ago on my Google review nothing gas changed.
August 30, 2025
Unprompted review
Reply from Vodafone UK - Broadstairs
We're very sorry to hear about the issues you experienced. It's not the level of service we aim to provide, and we appreciate you bringing this to our attention.
If you need further assistance, please connect with our team on Facebook at vodafone.uk/2Fpnah2 or Instagram at https://ig.me/m/vodafone. Alternately you can contact us via webchat or by dialling 191 from a Vodafone mobile or 0333 304 0191 from a landline.
Vodafone Social Media Team
First time going to the Broadstairs…
First time going to the Broadstairs branch and I was pleasantly surprised! I needed to trade in my old phone and I was served by Henry - he made the whole transaction easy, quick and painless! Thank you!
August 9, 2025
Unprompted review
Reply from Vodafone UK - Broadstairs
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
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