Vodafone UK - Broadstairs Reviews 

301
TrustScore 5 out of 5

4.9

Unit 11 The Link , Margate Road, CT10 2FF Broadstairs, GB


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Rated 5 out of 5 stars

Chris in Broadstairs was fantastic when we went to see him. He was acting manager due to issues with staff. He acknowledged everyone in the queue and really made my interaction special. He got me... See more

Company replied

Rated 5 out of 5 stars

Callum was amazing!!! Got mine sorted and three new lines for my children too. No issues, no fuss, great customer service!! Luke was also great and helped with the decision making process! Cannot f... See more

Company replied

Rated 5 out of 5 stars

Went in for an upgrade today and we were served by Callum. He was very helpful. So knowledgeable and friendly. He helped us with different offers for our upgrade and gave us a great deal! Brilliant cu... See more

Company replied

Rated 5 out of 5 stars

Every time I visit the store, I make a point of seeing Connor because he is absolutely brilliant. He goes above and beyond to make sure I always get the very best service. He’s knowledgeable, friendly... See more

Company replied


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  • Unit 11 The Link , Margate Road, CT10 2FF, Broadstairs, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

301 reviews

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4.9

All reviews

(301)

42,546 reviews in the last 12 months

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Rated 5 out of 5 stars

Callum was Very helpful and polite

Callum was Very helpful and polite , didn't waste time and done exactly what was needed.

August 28, 2025
Unprompted review
Vodafone UK - Broadstairs logo

Reply from Vodafone UK - Broadstairs

Hey Russ,

Thanks for the lovely review and fantastic support for Callum.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great experience thank you Beth was…

Great experience thank you Beth was very helpful with my upgrade and tablet purchase.

August 19, 2025
Unprompted review
Vodafone UK - Broadstairs logo

Reply from Vodafone UK - Broadstairs

Hey Harlie,

Thanks for the lovely review and fantastic support for Beth.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Beth was amazing

Beth was amazing. So helpful to someone not used to tech! A really good experience.

August 19, 2025
Unprompted review
Vodafone UK - Broadstairs logo

Reply from Vodafone UK - Broadstairs

Hi Christine,

Thank you so much for your wonderful review and the amazing support you’ve shown for Beth—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Efficient

Quick and efficient

August 18, 2025
Unprompted review
Vodafone UK - Broadstairs logo

Reply from Vodafone UK - Broadstairs

We're happy to hear that you had such a positive experience and appreciate you sharing your lovely feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Chris was great got my new phone sorted…

Chris was great got my new phone sorted and very friendly, couldn't have asked for anymore help

August 16, 2025
Unprompted review
Vodafone UK - Broadstairs logo

Reply from Vodafone UK - Broadstairs

We appreciate your feedback and are so glad that you received excellent support with your new phone.
Vodafone Social Media Team

Rated 5 out of 5 stars

Connor was really helpful and sorted my…

Connor was really helpful and sorted my issue out with my charger port, thanks again connor

August 16, 2025
Unprompted review
Vodafone UK - Broadstairs logo

Reply from Vodafone UK - Broadstairs

We appreciate you taking the time to share your positive experience with us, this is great to hear!
Vodafone Social Media Team

Rated 5 out of 5 stars

Chris and Connor in branch were great…

Chris and Connor in branch were great help in sorting me a new phone

August 15, 2025
Unprompted review
Vodafone UK - Broadstairs logo

Reply from Vodafone UK - Broadstairs

Hey Nigel,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ali has been amazingly helpful- I am so…

Ali has been amazingly helpful- I am so glad I popped in to my local Vodaphone store! I would rate Ali top notch!
Thank you 🙏

August 7, 2025
Unprompted review
Vodafone UK - Broadstairs logo

Reply from Vodafone UK - Broadstairs

Hey Amanda, ​

Thanks for the lovely review and fantastic support for Ali. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl​

Thanks again, ​

Vodafone Social Media Team

Rated 5 out of 5 stars

Seen quickly and efficiently

Seen quickly and efficiently. Staff member Ali very knowledgeable and able to help to decide on which device is better suited to my needs. Went through everything thoroughly and got me a great deal

July 22, 2025
Unprompted review
Vodafone UK - Broadstairs logo

Reply from Vodafone UK - Broadstairs

Hey Laura,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Callum was incredibly patient and…

Callum was incredibly patient and informative. And friendly.

July 18, 2025
Unprompted review
Vodafone UK - Broadstairs logo

Reply from Vodafone UK - Broadstairs

Hey Kate,

Thank you for your review. It's always lovely to read such nice feedback about Callum.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Connor has always been extremely…

Connor has always been extremely helpful with my upgrades and any other problems I’ve had.
Very professional, knowledgeable and helpful. Would definitely recommend.

July 12, 2025
Unprompted review
Vodafone UK - Broadstairs logo

Reply from Vodafone UK - Broadstairs

Hey Danny,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Connor.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Harry the Retail Adviser was really…

Harry the Retail Adviser was really lovely and assisted me with everything that I needed. always good and quick service here

July 9, 2025
Unprompted review
Vodafone UK - Broadstairs logo

Reply from Vodafone UK - Broadstairs

Hey Gizem,

Thanks for the lovely review and fantastic support for Harry.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great Team

Lovely, and very patient team. Nothing was too much for them. Henry and Ali were absolutely amazing. They made our shopping experience fun.

July 2, 2025
Unprompted review
Vodafone UK - Broadstairs logo

Reply from Vodafone UK - Broadstairs

Hey Ruva,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic store, fantastic staff!

Went into Vodafone to set up a new PAYG account with VOXI and I had the pleasure of dealing with Connor.

He made the process very straightforward and easy and had my eSIM up and running in a few minutes. Connor was incredibly knowledgeable about all aspects of the transaction and I would highly recommend him as a member of the team to deal with!

June 30, 2025
Vodafone UK - Broadstairs logo

Reply from Vodafone UK - Broadstairs

Hey Wayne,

Thanks for the lovely review and fantastic support for Connor.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Callum was brilliant

Callum was brilliant, he very professional when it came to issue with my contract

June 27, 2025
Unprompted review
Vodafone UK - Broadstairs logo

Reply from Vodafone UK - Broadstairs

Hey Parcell,

Thanks for the lovely review and fantastic support for Callum.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you Connor

Visited store this morning met a chap called Connor was extremely helpful, not only did he fix the problem with my phone, he checked my account saved me 69p but got double the data, also advised me about their broadband which we will be taking out in the near future once contract nears an end at sky

June 10, 2025
Unprompted review
Vodafone UK - Broadstairs logo

Reply from Vodafone UK - Broadstairs

Hi Philip.

We're happy to hear that you had such a positive experience in our store.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Connor was brilliant

Connor was brilliant. He went through all options of my upgrade and I didn't feel rushed or pressured at all. He took into account everything that I needed from new phone. I will be returning next month, upgrading and renewing my contract with Vodafone.

June 7, 2025
Unprompted review
Vodafone UK - Broadstairs logo

Reply from Vodafone UK - Broadstairs

Hey Jennifer,

Thanks for the lovely review and fantastic support for Connor.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Good customer service answered all my…

Good customer service answered all my queries and questions

June 2, 2025
Unprompted review
Vodafone UK - Broadstairs logo

Reply from Vodafone UK - Broadstairs

Hey Ali,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ali got us a great deal with both our…

Ali got us a great deal with both our contracts and saved us money at the same time

June 1, 2025
Unprompted review
Vodafone UK - Broadstairs logo

Reply from Vodafone UK - Broadstairs

Hey Oakley,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Vodafone really helped me out

Vodafone really helped me out, I wasn't sure which contract to go with and other providers were just confusing me even more but Callum at Vodafone sorted me out

May 31, 2025
Unprompted review
Vodafone UK - Broadstairs logo

Reply from Vodafone UK - Broadstairs

Hey Zach,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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