Chris in Broadstairs was fantastic when we went to see him. He was acting manager due to issues with staff. He acknowledged everyone in the queue and really made my interaction special. He got me... See more
Company replied
Unit 11 The Link , Margate Road, CT10 2FF Broadstairs, GB
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Chris in Broadstairs was fantastic when we went to see him. He was acting manager due to issues with staff. He acknowledged everyone in the queue and really made my interaction special. He got me... See more
Company replied
Callum was amazing!!! Got mine sorted and three new lines for my children too. No issues, no fuss, great customer service!! Luke was also great and helped with the decision making process! Cannot f... See more
Company replied
Went in for an upgrade today and we were served by Callum. He was very helpful. So knowledgeable and friendly. He helped us with different offers for our upgrade and gave us a great deal! Brilliant cu... See more
Company replied
Every time I visit the store, I make a point of seeing Connor because he is absolutely brilliant. He goes above and beyond to make sure I always get the very best service. He’s knowledgeable, friendly... See more
Company replied
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Unit 11 The Link , Margate Road, CT10 2FF, Broadstairs, United Kingdom
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Callum was Very helpful and polite , didn't waste time and done exactly what was needed.

Reply from Vodafone UK - Broadstairs
Great experience thank you Beth was very helpful with my upgrade and tablet purchase.

Reply from Vodafone UK - Broadstairs
Beth was amazing. So helpful to someone not used to tech! A really good experience.

Reply from Vodafone UK - Broadstairs
Chris was great got my new phone sorted and very friendly, couldn't have asked for anymore help

Reply from Vodafone UK - Broadstairs
Connor was really helpful and sorted my issue out with my charger port, thanks again connor

Reply from Vodafone UK - Broadstairs
Chris and Connor in branch were great help in sorting me a new phone

Reply from Vodafone UK - Broadstairs
Ali has been amazingly helpful- I am so glad I popped in to my local Vodaphone store! I would rate Ali top notch!
Thank you 🙏

Reply from Vodafone UK - Broadstairs
Seen quickly and efficiently. Staff member Ali very knowledgeable and able to help to decide on which device is better suited to my needs. Went through everything thoroughly and got me a great deal

Reply from Vodafone UK - Broadstairs
Callum was incredibly patient and informative. And friendly.

Reply from Vodafone UK - Broadstairs
Connor has always been extremely helpful with my upgrades and any other problems I’ve had.
Very professional, knowledgeable and helpful. Would definitely recommend.

Reply from Vodafone UK - Broadstairs
Harry the Retail Adviser was really lovely and assisted me with everything that I needed. always good and quick service here

Reply from Vodafone UK - Broadstairs
Lovely, and very patient team. Nothing was too much for them. Henry and Ali were absolutely amazing. They made our shopping experience fun.

Reply from Vodafone UK - Broadstairs
Went into Vodafone to set up a new PAYG account with VOXI and I had the pleasure of dealing with Connor.
He made the process very straightforward and easy and had my eSIM up and running in a few minutes. Connor was incredibly knowledgeable about all aspects of the transaction and I would highly recommend him as a member of the team to deal with!

Reply from Vodafone UK - Broadstairs
Callum was brilliant, he very professional when it came to issue with my contract

Reply from Vodafone UK - Broadstairs
Visited store this morning met a chap called Connor was extremely helpful, not only did he fix the problem with my phone, he checked my account saved me 69p but got double the data, also advised me about their broadband which we will be taking out in the near future once contract nears an end at sky

Reply from Vodafone UK - Broadstairs
Connor was brilliant. He went through all options of my upgrade and I didn't feel rushed or pressured at all. He took into account everything that I needed from new phone. I will be returning next month, upgrading and renewing my contract with Vodafone.

Reply from Vodafone UK - Broadstairs
Good customer service answered all my queries and questions

Reply from Vodafone UK - Broadstairs
Ali got us a great deal with both our contracts and saved us money at the same time

Reply from Vodafone UK - Broadstairs
Vodafone really helped me out, I wasn't sure which contract to go with and other providers were just confusing me even more but Callum at Vodafone sorted me out

Reply from Vodafone UK - Broadstairs
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