Chris in Broadstairs was fantastic when we went to see him. He was acting manager due to issues with staff. He acknowledged everyone in the queue and really made my interaction special. He got me... See more
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Location
Switch locationUnit 11 The Link , Margate Road, CT10 2FF Broadstairs, GB
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Callum was amazing!!! Got mine sorted and three new lines for my children too. No issues, no fuss, great customer service!! Luke was also great and helped with the decision making process! Cannot f... See more
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Went in for an upgrade today and we were served by Callum. He was very helpful. So knowledgeable and friendly. He helped us with different offers for our upgrade and gave us a great deal! Brilliant cu... See more
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Every time I visit the store, I make a point of seeing Connor because he is absolutely brilliant. He goes above and beyond to make sure I always get the very best service. He’s knowledgeable, friendly... See more
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Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Broadstairs
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
Unit 11 The Link , Margate Road, CT10 2FF, Broadstairs, United Kingdom
4.9
Excellent
302 reviews
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Chris, Vodafone Broadstairs is top of his game!
Chris, one of the assistants, was extremely helpful, he listened to my problem query and immediately put my mind at rest that he would not let me leave the building until he'd solved my issues. The complexity of my problem took over 40 minutes to resolve at a first level, and reassured me that a member of the care team would contact me to complete resolution of my original problem. Chris showed complete understanding, enormous patience, and mastery of the complexities of "a digital upgrade". He is a brilliant attribute to Vodafone Broadstairs.
May 21, 2025
Unprompted review
Reply from Vodafone UK - Broadstairs
Hey Josie,
Thanks for the lovely review and fantastic support for Chris.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Harry was really helpful paying my…
Harry was really helpful paying my final bill.
May 24, 2025
Unprompted review
Reply from Vodafone UK - Broadstairs
Hey Markus,
Thanks for the lovely review and fantastic support for Harry.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Vodafone broadstairs
Ali was extremely helpful in guiding us through our new broadband and phone contracts
May 10, 2025
Unprompted review
Reply from Vodafone UK - Broadstairs
Hey Darren,
Thanks for the lovely review and fantastic support for Ali.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great experience upgrading my phone
Ali was amazing from the second I sat down with him , he was so friendly, knowledgeable, professional and very patient
His product knowledge is superb
I could not praise him highly enough
May 9, 2025
Unprompted review
Reply from Vodafone UK - Broadstairs
Hey Dawnykk,
Thanks for the lovely review and fantastic support for Ali.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Broadstairs
Hey Clive,
Thanks for the lovely review and fantastic support for Ali.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Store staff were amazing unlike the…
Store staff were amazing unlike the online bot and reps over the phone who were I am sorry to say useless - the phone staff did not appear to have any depth of interest or knowledge apart from the last lady I spoke to. Store staff - Henry, Chris and Ali were fab in the Ramsgate store!!!
May 8, 2025
Unprompted review
Reply from Vodafone UK - Broadstairs
Hey Kate,
This is certainly not the experience we want you to have with us in regard to the online chatbot and the phone advisor! We really appreciate the feedback and are happy to hear that the staff in store were able to sort it out for you.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I visited voda phone store in Westwood…
I visited voda phone store in Westwood this morning. Conner was extremely helpful and resolved all my problems.. he was friendly and I enjoyed talking to him. When my contract is up with sky broadband I will switch to voda phone broadband. Conner has given me all the information. And I realise I can save a lot of money by ditching sky.
Thank you Conner . You made my day a good day
May 3, 2025
Unprompted review
Reply from Vodafone UK - Broadstairs
Hey Donna,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ali was great
Ali was great, excellent service and sorted what we needed in a good all round experience
April 27, 2025
Unprompted review
Reply from Vodafone UK - Broadstairs
Hey Simon,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Been in to see Callam
Been in to see Callam. Excellent service. Very friendly and knowledgeable. Perfect. Well done.
April 25, 2025
Unprompted review
Reply from Vodafone UK - Broadstairs
Hi Steve,
Thank you so much for your wonderful review and the amazing support you’ve shown for Callam—it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
O my goodness what a great customer…
O my goodness what a great customer service by Rob simply brilliant. He’s very professional great knowledge very helpful very friendly outstanding customer service skills. Big thanks to Rob
April 21, 2025
Unprompted review
Reply from Vodafone UK - Broadstairs
Hey Ali,
Thanks for the lovely review and fantastic support for Rob.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Haven't had any problems with Vodafone…
Haven't had any problems with Vodafone they are always happy to help me in any way possible
Harry was perfect help with my new sim today
April 19, 2025
Unprompted review
Reply from Vodafone UK - Broadstairs
Hey Lisa,
Thanks for the lovely review and fantastic support for Harry.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Was looking to change broadband…
Was looking to change broadband provider. Visited Vodafone Westwood Cross store. Sam welcomed me and was very informative. Sam carried out the provider change process very quickly, which was a great help for me.
April 15, 2025
Unprompted review
Reply from Vodafone UK - Broadstairs
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Upgraded my phone with Samantha
Upgraded my phone with Samantha, explained prices and payments for my upgrade brilliantly! Thank you!
April 12, 2025
Unprompted review
Reply from Vodafone UK - Broadstairs
Hey Nicola,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
The young man (Rob) was very good and…
The young man (Rob) was very good and very helpful.
April 8, 2025
Unprompted review
Reply from Vodafone UK - Broadstairs
Hey Shelia,
Thanks for the lovely review and fantastic support for Rob.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Broadstairs
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Upgraded phone today at Westwood Cross…
Upgraded phone today at Westwood Cross Broadstairs and was supported by Connor Barham Assistant Manager who we have got to know over the years being loyal customers. Connor as always was exceptional and even when the shop closed he continued to seek the best deal for us. Customer service provided was as always fantastic going above and beyond. Connor is an absolute asset and credit to your company. See you for the next upgrade 👍🏼
April 2, 2025
Unprompted review
Reply from Vodafone UK - Broadstairs
Hey Maddie,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Callum was brilliant
Callum was brilliant. I Will never leave Vodafone while the likes of Callum are with you
March 27, 2025
Unprompted review
Reply from Vodafone UK - Broadstairs
Hey Henry,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Samantha Jayne she was friendly and…
Samantha Jayne she was friendly and very good service and make it clear too thank you for helping us get good deal
March 27, 2025
Unprompted review
Reply from Vodafone UK - Broadstairs
Hi,
It's wonderful to hear your thoughts! We truly value your feedback.
Should you need any assistance, feel free to contact our Social Media team on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.
Thanks once more,
Vodafone Social Media Team
Harry at the broadstairs branch was…
Harry at the broadstairs branch was very helpful in helping me and my father upgrade his iPhone 5 star service
March 26, 2025
Unprompted review
Reply from Vodafone UK - Broadstairs
Hi Darren,
Thanks for your review for Harry. We appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Chris in Broadstairs
Chris helped me move everything from one phone to another and set up my SIM deal. Great service
March 26, 2025
Unprompted review
Reply from Vodafone UK - Broadstairs
Hi Charlie,
This is such an amazing review for Chris. Thanks for sharing your kind words and feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
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