Chris in Broadstairs was fantastic when we went to see him. He was acting manager due to issues with staff. He acknowledged everyone in the queue and really made my interaction special. He got me... See more
Company replied
Location
Switch locationUnit 11 The Link , Margate Road, CT10 2FF Broadstairs, GB
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Callum was amazing!!! Got mine sorted and three new lines for my children too. No issues, no fuss, great customer service!! Luke was also great and helped with the decision making process! Cannot f... See more
Company replied
Went in for an upgrade today and we were served by Callum. He was very helpful. So knowledgeable and friendly. He helped us with different offers for our upgrade and gave us a great deal! Brilliant cu... See more
Company replied
Every time I visit the store, I make a point of seeing Connor because he is absolutely brilliant. He goes above and beyond to make sure I always get the very best service. He’s knowledgeable, friendly... See more
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Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Broadstairs
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
Unit 11 The Link , Margate Road, CT10 2FF, Broadstairs, United Kingdom
4.9
Excellent
302 reviews
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Connor is an exceptional member of…
Connor is an exceptional member of staff. He’s very knowledgable and saved us lots of money on the plans we already had.
March 25, 2025
Unprompted review
Reply from Vodafone UK - Broadstairs
Hi Stella,
We’re glad to hear you found the best deal for you when visiting Connor in our store. Thanks for your review.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Connor was great in store fixed our…
Connor was great in store fixed our problem efficiently
March 25, 2025
Unprompted review
Reply from Vodafone UK - Broadstairs
Hi Susan,
This is lovely feedback for Connor. Thanks for taking your time to share. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Very polite and help me in any way
March 20, 2025
Unprompted review
Reply from Vodafone UK - Broadstairs
Hi Clive,
Thanks for your 5-star review for us. We appreciate this feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Excellent service
Excellent service from start to finish and Sam was very knowledgeable and patient with everything I asked her.
March 23, 2025
Unprompted review
Reply from Vodafone UK - Broadstairs
Hi June,
Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: http://vodafone.uk/3lCYUxW X: http://vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Connor was so helpful and useful I…
Connor was so helpful and useful I cannot thank him all the rest of the team high enough for how much to help me. I had a huge broadband problem and they sorted it for me.
March 10, 2025
Unprompted review
Reply from Vodafone UK - Broadstairs
Hello Stella,
It's always our aim to provide a helpful service, so it's great to hear that Connor delivered! We really appreciate you taking the time to leave feedback on your recent experience.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Connor severed me today
Connor severed me today, and I was extremely happy with the service and customer care given to me.
Thanks again Connor
March 6, 2025
Unprompted review
Reply from Vodafone UK - Broadstairs
Hi Nichola,
We really appreciate your wonderful feedback for Connor, thank you! If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Samantha was very helpful
Samantha was very helpful - thank you
Tested signal of área and found deal best for my needs
February 19, 2025
Unprompted review
Reply from Vodafone UK - Broadstairs
Hi Karen,
Thank you for taking the time to review and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
We asked for Samantha as we’d dealt with her before
We asked for Samantha as we had seen her a couple of weeks ago. She gave us some good advice and we went back to carry it out today. Very pleasant young lady who looked after us well.
February 16, 2025
Unprompted review
Reply from Vodafone UK - Broadstairs
Hey Sue, sounds like Samantha made quite an impression on you during your recent visits. It's great to see you can rely on our team to help.
All the best, The Vodafone Social Media Team
Callum was extremely helpful and…
Callum was extremely helpful and knowledgeable. Very polite and pleasure to deal with. Thank you.
February 11, 2025
Unprompted review
Reply from Vodafone UK - Broadstairs
Thanks for your five star review, Mary! If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great help from Samantha and even went…
Great help from Samantha and even went 10 minutes past closing time to ensure my phone was set up. Definitely best service in the area.
February 7, 2025
Unprompted review
Reply from Vodafone UK - Broadstairs
Hi Lewis. Thank you for your review for Samantha. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Pleasant experience
Very helpful, friendly team. Connor, who served and assisted me with the purchase of my new phone and plan, was professional and friendly in his approach.
February 7, 2025
Unprompted review
Reply from Vodafone UK - Broadstairs
Thanks for your feedback for Connor. It's great ot hear how they were able to help you today. All the best, The Vodafone Social Media Team
Chris at Westwood cross was amazing…
Chris at Westwood cross was amazing helped sorting mine and daughter s phone out professional knowledgeable and extremely helpful
Thank you
February 8, 2025
Unprompted review
Reply from Vodafone UK - Broadstairs
Thanks for your great feedback for Chris. I'm glad to see he was so helpful. All the best, The Vodafone Social Media Team
Samantha was very helpful
Samantha was very helpful, knowledgeable and patient. Especially as I wasn’t sure how to go about changing my internet provider.
January 25, 2025
Unprompted review
Reply from Vodafone UK - Broadstairs
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Good experience.
Samantha was great got my phone and broadband upgraded even after some initial problems she worked hard to resolve them for me.
Thanks
January 22, 2025
Unprompted review
Reply from Vodafone UK - Broadstairs
Hi Jonathan,
Thank you for taking the time to review and share this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great service and clear explanations to…
Great service and clear explanations to all the products in question.
Samantha did so exceptional in providing service to me. I really got what i wanted.
January 21, 2025
Unprompted review
Reply from Vodafone UK - Broadstairs
Hi Eunice,
Thank you for taking the time to review and sharing your feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
I had a problem with my phone and Carl…
I had a problem with my phone and Carl was amazingly patient and even though the phone wasn't sorted he helped me with my alternatives.
January 19, 2025
Unprompted review
Reply from Vodafone UK - Broadstairs
Hello, Stephanie,
It's great to hear about the positive experience which you received in store from Carl, and we appreciate you taking the time to leave a review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great service
I called in to the Westwood Cross shop and was greeted by Connor. He was extremely helpful and knowledgeable when discussing SIMO plans and upgrade regarding my broadband to fibre. I didn't feel under any pressure and was very happy with the service he provided. Thanks again Connor for all your help.
January 7, 2025
Unprompted review
Reply from Vodafone UK - Broadstairs
Hi Kas,
This is a great review for Connor. We’re glad to hear you found the best option for you when visiting the store. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Great service
Harry was very helpful & and answered all questions. He also managed to get my monthly bill down which is great.
Superb service.
January 9, 2025
Unprompted review
Reply from Vodafone UK - Broadstairs
Hi there,
Thanks for sharing your fabulous feedback for Harry. If you need any help in the future, please message us on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Happy customer!
Samantha helped my mum and I today and she was absolutely brilliant. I had a little one and we stayed longer than planned in the shop and Samantha offered to see what they have in the fridge in case he’d like anything. We didn’t raid their fridge, but finding a person like that is so rare. I am so grateful. She was also super helpful with helping us choose options and set my mum up on her new device, as well as exploring my broadband renewal options. The whole team at the Broadstairs Vodafone shop is wonderful. I have been working with them for over two years, for all my mobile and broadband needs. Karl was great at helping me narrow down the best phone options for my business needs too. Great experience! Thanks guys.
January 4, 2025
Unprompted review
Reply from Vodafone UK - Broadstairs
Hi Nokuthula,
This is lovely feedback for Samantha and Karl. Thanks for your kind words and taking your time to share the experience.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Harry was a great help
Harry was a great help. Very knowledgeable and explained everything. Very friendly.dly service. Glad I changed to Vodafone
December 28, 2024
Unprompted review
Reply from Vodafone UK - Broadstairs
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
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