Vodafone UK - Brompton Road Reviews 

183
TrustScore 5 out of 5

4.9

110 Brompton Road, Knightsbridge, SW3 1JJ London, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The whole atmosphere from the moment the manager Hassan opened the door with a smile to the sales supervisor who looked after me Amran was positive. The staff smile (yes true!) and are super helpful.... See more

Company replied

Rated 5 out of 5 stars

Daria and the store manager were so helpful in my purchase of my new phone. They walked through every step of the process clearly, made excellent small talk while waiting for systems to process, and p... See more

Company replied

Rated 5 out of 5 stars

Mariyam and Hassan are always kind and willing to help with any queries. The only store at Brompton Road that always complete any queries quick and officiently. I came to ask a question for the roami... See more

Company replied

Rated 5 out of 5 stars

Great service, the staff (Mariyam) literally did everything she could to help us solving a few issues we were facing to get a new UK number. She went above and beyond until she solved the issue, and w... See more

Company replied


Company details


Contact info

  • 110 Brompton Road, Knightsbridge, SW3 1JJ, London, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

183 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(183)

41,308 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Staff

The customer service is excellent and the staff are very helpful, especially with questions on pricing and products.

July 9, 2026
Unprompted review
Vodafone UK - Brompton Road logo

Reply from Vodafone UK - Brompton Road

Hey Ethan,

Thank you for the wonderful review. It's a pleasure to receive such kind comments.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Friendly quick comprehensive service…

Friendly quick comprehensive service and attention

June 30, 2026
Unprompted review
Vodafone UK - Brompton Road logo

Reply from Vodafone UK - Brompton Road

Hey Mike,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ricky was incredibly helpful and gave…

Ricky was incredibly helpful and gave me some good advice about powerbanks. Will visit again!

June 3, 2026
Unprompted review
Vodafone UK - Brompton Road logo

Reply from Vodafone UK - Brompton Road

Hey Lynne,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

5/5 experience!

5/5 experience! Ricky was very friendly & helpful.

June 3, 2026
Unprompted review
Vodafone UK - Brompton Road logo

Reply from Vodafone UK - Brompton Road

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great team at Brompton road

Great team at Brompton road! Very helpful

May 31, 2026
Unprompted review
Vodafone UK - Brompton Road logo

Reply from Vodafone UK - Brompton Road

Hey Luke,

Thanks for the lovely review and fantastic support.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Let me charge my phone!

May 25, 2026
Unprompted review
Vodafone UK - Brompton Road logo

Reply from Vodafone UK - Brompton Road

Hey James,

Thanks for the lovely review and fantastic support for team.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Outstanding service and help by Aya

The level of help and service has been outstanding; a great professional advice and customised solution for my needs; strongly recommend to anyone thinking of adding a new contract or changing existing one; ask for Aya - she is an amazing specialist!

May 24, 2026
Unprompted review
Vodafone UK - Brompton Road logo

Reply from Vodafone UK - Brompton Road

Hey,

This is what we love to hear! Thank you for your 5-star review.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Nilafour was super helpful today advise…

Nilafour was super helpful today advise me to my best interest, explained well all the differences in plans and was genuinely nice and smiley.

May 9, 2026
Unprompted review
Vodafone UK - Brompton Road logo

Reply from Vodafone UK - Brompton Road

Hey Olivia,

Thanks for the lovely review and fantastic support for Nilafour.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,

Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful and nice

May 5, 2026
Unprompted review
Vodafone UK - Brompton Road logo

Reply from Vodafone UK - Brompton Road

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Superb service from Mohamed in Brompton…

Superb service from Mohamed in Brompton Road. Best mobile experience ever.

April 23, 2026
Unprompted review
Vodafone UK - Brompton Road logo

Reply from Vodafone UK - Brompton Road

Hi Stuart, thank you so much for your wonderful review and the amazing support you’ve shown for Mohamed it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful when in need of charging

Very helpful when in need of charging

April 17, 2026
Unprompted review
Vodafone UK - Brompton Road logo

Reply from Vodafone UK - Brompton Road

Hey Apostolos,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Nice customer service

April 17, 2026
Unprompted review
Vodafone UK - Brompton Road logo

Reply from Vodafone UK - Brompton Road

Hey Dishan,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very friendly staff

Very friendly staff. Helpful in an emergency. Thanks

April 16, 2026
Unprompted review
Vodafone UK - Brompton Road logo

Reply from Vodafone UK - Brompton Road

Hey Marina,

Thanks for the lovely review and fantastic support for staff.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

They helped me with my problem and went…

They helped me with my problem and went above and beyond was very helpful

April 8, 2026
Unprompted review
Vodafone UK - Brompton Road logo

Reply from Vodafone UK - Brompton Road

Hey Keziah,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Exceptional professional service…

Exceptional professional service provided by Arman

March 27, 2026
Unprompted review
Vodafone UK - Brompton Road logo

Reply from Vodafone UK - Brompton Road

Hey Khurshid,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

They let me charge my phone they was so…

They let me charge my phone they was so nice

March 21, 2026
Unprompted review
Vodafone UK - Brompton Road logo

Reply from Vodafone UK - Brompton Road

Hey Cade,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent staff

Excellent staff very kind and understanding

March 19, 2026
Unprompted review
Vodafone UK - Brompton Road logo

Reply from Vodafone UK - Brompton Road

Hey,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

High experienced workers

High experienced workers

March 19, 2026
Unprompted review
Vodafone UK - Brompton Road logo

Reply from Vodafone UK - Brompton Road

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mohammed, Thank you for helping me choose the best phone and price plan

Mohammed, guide me on what phone and price plan would be ideal for me. He listened to my requirements and gave me the options that suited me.

March 17, 2026
Unprompted review
Vodafone UK - Brompton Road logo

Reply from Vodafone UK - Brompton Road

Hey Zainab,

Thanks for the lovely review and fantastic support for Mohammed.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I’m super pleased about Daria customer…

I’m super pleased about Daria customer service 10/10.

February 22, 2026
Unprompted review
Vodafone UK - Brompton Road logo

Reply from Vodafone UK - Brompton Road

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look