I had a great experience at Vodafone thanks to Mohamed and Jatinder. They were both incredibly helpful while assisting me with my payment and took the time to fully understand my issue instead of ru... See more
Company replied
Location
Switch location110 Brompton Road, Knightsbridge, SW3 1JJ London, GB
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See what reviewers are saying
This is by far the best Vodafone store. I had a rather complicated issue, but they handled everything professionally from start to finish. They even fixed a mistake that had been made by Vodafone’s... See more
Company replied
The whole atmosphere from the moment the manager Hassan opened the door with a smile to the sales supervisor who looked after me Amran was positive. The staff smile (yes true!) and are super helpful.... See more
Company replied
Daria and the store manager were so helpful in my purchase of my new phone. They walked through every step of the process clearly, made excellent small talk while waiting for systems to process, and p... See more
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Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Brompton Road
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
110 Brompton Road, Knightsbridge, SW3 1JJ, London, United Kingdom
4.9
Excellent
185 reviews
Asks customers to review
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Excellent service
Upon arrival, I was immediately welcomed by Mohamed, a super nice, friendly and, above all, professional employee.
The service provided by the team, and Mohamed in particular, was excellent. A big thumbs up to the Vodafone team here
September 2, 2025
Unprompted review
Reply from Vodafone UK - Brompton Road
We're happy to hear about the positive experience you had with our team. We appreciate your feedback and are glad you found our agent Mohamed helpful and professional.
Thanks,
Vodafone Social Media Team
Came pass by to visit the store
Came pass by to visit the store. The sale assistant Niloufar is very helpful and accommodating. Well done for employing such sweet and kind staff.
August 30, 2025
Unprompted review
Reply from Vodafone UK - Brompton Road
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Got the Right Plan
The worker was extremely helpful and kind! And made sure I got the right plan
August 30, 2025
Unprompted review
Reply from Vodafone UK - Brompton Road
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
This shop was a life saver
This shop was a life saver. Nice vibes inside and very kind shop staff, Niloufar and Mohamed are super stars
August 30, 2025
Unprompted review
Reply from Vodafone UK - Brompton Road
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Thanks to Daria Andreaa and Mohamed
Thanks to Daria Andreaa and truly many thanks to Mohamed ! They guided me very quickly and efficiently. They explained everything clearly and thoroughly, set up my phone plan and went above and beyond to make sure I had everything I needed. I truly appreciate their support and professionalism!
August 30, 2025
Unprompted review
Reply from Vodafone UK - Brompton Road
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Excelled experience!
Niloufar was super helpful and made everything quick and smooth. Great service!
August 30, 2025
Unprompted review
Reply from Vodafone UK - Brompton Road
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Mohammed was very friendly and helpful…
Mohammed was very friendly and helpful in a time I really needed big shoutout to him top guy
August 28, 2025
Unprompted review
Reply from Vodafone UK - Brompton Road
Hi Mar,
Thank you so much for your wonderful review and the amazing support you’ve shown for Mohammed—it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Excellent Customer Service
I needed a pair of emergency earphones because mine had broken in the morning, and Vasco was super welcoming, helpful and attentive, he solved my issue super quickly and found exactly what I needed, 10/10, thank you so much!
August 14, 2025
Unprompted review
Reply from Vodafone UK - Brompton Road
Hey Ines,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Superb Customer Service at Brompton
Dear Vodafone Team,
I wanted to take a moment to express my gratitude for the outstanding customer service provided by your staff, especially by Hassan, Aya, Mohamed and Youssef at Vodafon Brampton Road in London. Their friendliness and extensive knowledge made my experience truly exceptional.
Thank you for your excellent service!
Best regards,
Y. Suhaimi
July 27, 2025
Unprompted review
Reply from Vodafone UK - Brompton Road
Hey Yousef,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Mohamed was a star
Mohamed was a star, helping me with everything. Super professional
July 23, 2025
Unprompted review
Reply from Vodafone UK - Brompton Road
Hey Alex,
Thanks for the lovely review and fantastic support for Mohamed.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Helpful staff offering free charging
July 22, 2025
Unprompted review
Reply from Vodafone UK - Brompton Road
Hey Jan,
I appreciate your thoughtful review and the outstanding support you've provided to the staff. Your contributions truly make a difference.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service
The whole atmosphere from the moment the manager Hassan opened the door with a smile to the sales supervisor who looked after me Amran was positive. The staff smile (yes true!) and are super helpful. My and my wife took new Vodafone renewal policies, everything clearly explained transparently. This is a model Vodaphone retail centre - well done! 👍👏 and thank you
July 11, 2025
Unprompted review
Reply from Vodafone UK - Brompton Road
Hey Seigner,
Thanks for the lovely review and fantastic support for Hassan and Amran.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Muhammed - Amazing service
Muhammed was amzing and very helpful in the store. His service was excellent and I was very impressed. My phone was dieing and I needed to get home. He let me stay in shop and charge my phone.
July 9, 2025
Unprompted review
Reply from Vodafone UK - Brompton Road
Hey Salman,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent level of customer service
For the first time in I don’t know how long, I left my phone charger at home. Panicking and with only 3% left on my iPhone, I chanced up the Brompton Road branch of Vodafone with a ring and wait closed door policy (a sign of the times due to I am guessing the amount of opportunists raiding such stores in gangs, terrorising hard working sales assistants and customers alike).
A sales assistant called Amran answered and when I explained my dilemma, he did not even think twice about offering me a spot with a charger to recharge my phone. No cost involved, Amran was more than happy to help me out.
I felt compelled to review this store as I was, if I’m honest, quite taken aback by the kindness Amran showed me. I live in London and such levels of customer service are rare.
Thank you very much your help Amran, your courteous behaviour and kindness shown to me has restored my faith in humanity, well, some of it but not all of it 😜
I do hope this feedback is used and directed to Amran for him to show at his next performance review with his manager. He is an asset to the store…
Regards
John D
July 8, 2025
Unprompted review
Reply from Vodafone UK - Brompton Road
Hey John,
Thanks for the lovely review and fantastic support for Amran.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent customer care
Ricky was a very helpful customer representative, patient and knowledgeable. Thank you so much.
July 2, 2025
Unprompted review
Reply from Vodafone UK - Brompton Road
Hey Victoria,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Brompton Road
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great customer service was effective in…
Great customer service was effective in helping me and did everything quickly. I was in and out happy.
June 26, 2025
Unprompted review
Reply from Vodafone UK - Brompton Road
Hey Carlos,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Amazing customer service form Mohamed I…
Amazing customer service form Mohamed I just came in to buy a charger and helped me get the best one they had in stock and let me charge my phone he made my day
June 26, 2025
Unprompted review
Reply from Vodafone UK - Brompton Road
Hey Mohamed,
This is really lovely to hear, thanks for the review! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Amazing customer service and very…
Amazing customer service and very supportive staff.
June 16, 2025
Unprompted review
Reply from Vodafone UK - Brompton Road
Hi Yana. We appreciate you taking the time to leave us such a wonderful review! We're so glad to hear that our staff was supportive and helpful.
If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
the staff is very friendly and great…
the staff is very friendly and great customer service
June 16, 2025
Unprompted review
Reply from Vodafone UK - Brompton Road
We appreciate you taking the time to share your experience. It's great to know our team delivered friendly and helpful support!
If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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