I had a great experience at Vodafone thanks to Mohamed and Jatinder. They were both incredibly helpful while assisting me with my payment and took the time to fully understand my issue instead of ru... See more
Company replied
110 Brompton Road, Knightsbridge, SW3 1JJ London, GB
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I had a great experience at Vodafone thanks to Mohamed and Jatinder. They were both incredibly helpful while assisting me with my payment and took the time to fully understand my issue instead of ru... See more
Company replied
This is by far the best Vodafone store. I had a rather complicated issue, but they handled everything professionally from start to finish. They even fixed a mistake that had been made by Vodafone’s... See more
Company replied
The whole atmosphere from the moment the manager Hassan opened the door with a smile to the sales supervisor who looked after me Amran was positive. The staff smile (yes true!) and are super helpful.... See more
Company replied
Daria and the store manager were so helpful in my purchase of my new phone. They walked through every step of the process clearly, made excellent small talk while waiting for systems to process, and p... See more
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110 Brompton Road, Knightsbridge, SW3 1JJ, London, United Kingdom
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Just want to say a massive THANK YOU to the Brompton Branch for assisting me with my Sim card issues, A special shout-out to Ricky - For your patience and positivity, assisting me from beginning to end, along side Amran and Mohammed. Keep up the great work!!!

Reply from Vodafone UK - Brompton Road
Vodafone’s customer service was great todayquick, helpful, and friendly. Really appreciated how smoothly everything was sorted out.

Reply from Vodafone UK - Brompton Road
Ricky is so helpful and amazing person. He helped me a lot to understand my bills. Thank you so much !!🌟🌟🌟🌟🌟

Reply from Vodafone UK - Brompton Road
Amazing and friendly staff, very professional and approachable! Great experience, thank you very much!

Reply from Vodafone UK - Brompton Road
Yossef at Vodafone in front of Harrods was amazing no rubbish and no time wasting. He is a life saver

Reply from Vodafone UK - Brompton Road
Hassan was kind enough to provide me with a charger for my phone as it was dying.

Reply from Vodafone UK - Brompton Road

Reply from Vodafone UK - Brompton Road
Extremely helpful and courteous! Got us exactly what we needed. Thank you!

Reply from Vodafone UK - Brompton Road
Yousef was great helping me transfering my data over , professionally fixed my problem , legend

Reply from Vodafone UK - Brompton Road
Ricky was a real gent. I am currently in London for a visit with my daughters and using Google Maps to navigate has drained my phone battery and my backup battery packs and I am due to get the train home tonight with digital tickets and I couldn’t find anywhere to charge my phone. Ricky allowed me to charge my phone and in doing so averted potentially disaster of not being able to get on the train.
All of the staff in this store were just lovely and so friendly. I am a Vodafone customer and I am so grateful to your staff. Thank you.

Reply from Vodafone UK - Brompton Road
Quick excellent professional service by staff by the name of ricky.

Reply from Vodafone UK - Brompton Road
i had a helpful and great exprince with Aya.She was polite ,exprinced and very helpful.I am happy coustomer.

Reply from Vodafone UK - Brompton Road
Overall I had a great experience Ricky was helpful and well informed and friendly

Reply from Vodafone UK - Brompton Road
Mohamed was incredibly helpful and proved himself to be extremely useful to me,Definitely an asset to his team Thankyou to Mohammed and Vodafone in Knightsbridge .

Reply from Vodafone UK - Brompton Road
Fantastic service from Amran at the Knightsbridge branch! Sorted my upgrade very efficiently and professionally. Arranged an excellent promotion deal. Knowledgeable and very helpful. Thank you Amran.

Reply from Vodafone UK - Brompton Road
Ricky was such kind, very helpful, definitely recommend and high attention to clients

Reply from Vodafone UK - Brompton Road
Great customer service. Staff were very helpful..

Reply from Vodafone UK - Brompton Road
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