Vodafone UK - Brompton Road Reviews 

185
TrustScore 5 out of 5

4.9

110 Brompton Road, Knightsbridge, SW3 1JJ London, GB


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Rated 5 out of 5 stars

I had a great experience at Vodafone thanks to Mohamed and Jatinder. They were both incredibly helpful while assisting me with my payment and took the time to fully understand my issue instead of ru... See more

Company replied

Rated 5 out of 5 stars

This is by far the best Vodafone store. I had a rather complicated issue, but they handled everything professionally from start to finish. They even fixed a mistake that had been made by Vodafone’s... See more

Company replied

Rated 5 out of 5 stars

The whole atmosphere from the moment the manager Hassan opened the door with a smile to the sales supervisor who looked after me Amran was positive. The staff smile (yes true!) and are super helpful.... See more

Company replied

Rated 5 out of 5 stars

Mariyam and Hassan are always kind and willing to help with any queries. The only store at Brompton Road that always complete any queries quick and officiently. I came to ask a question for the roami... See more

Company replied


Company details


Contact info

  • 110 Brompton Road, Knightsbridge, SW3 1JJ, London, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

185 reviews

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4.9

All reviews

(185)

41,572 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing

Amazing Service
10/10
5 Stars
Ricky & Hassan - Vodafone Brompton Road, London

November 29, 2025
Unprompted review
Vodafone UK - Brompton Road logo

Reply from Vodafone UK - Brompton Road

Hey Lana,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

We were in London and we were desperate…

We were in London and we were desperate to charge our phones. The staff of this store were more than happy to provide us with cables and helped us with anything we needed

November 13, 2025
Unprompted review
Vodafone UK - Brompton Road logo

Reply from Vodafone UK - Brompton Road

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Helpful and informed

Ricky couldn't have been more helpful with advice and information. Great customer service!

November 12, 2025
Unprompted review
Vodafone UK - Brompton Road logo

Reply from Vodafone UK - Brompton Road

Hi. We appreciate you taking the time to leave us this wonderful feedback! We're happy to hear that the advice and information provided was helpful to you. If you need any help, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Vodafone Social Media Team

Rated 5 out of 5 stars

Ricky was v helpful and friendly!

October 29, 2025
Unprompted review
Vodafone UK - Brompton Road logo

Reply from Vodafone UK - Brompton Road

Hi. We're happy to hear that you found our team member helpful and friendly! We appreciate your positive feedback.If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

My experience with Vodafone has been…

My experience with Vodafone has been excellent. The staff are very professional and friendly, making everything run smoothly

October 26, 2025
Unprompted review
Vodafone UK - Brompton Road logo

Reply from Vodafone UK - Brompton Road

Hi. We appreciate you sharing your positive experience. It's great to hear our professional and friendly staff made everything easy for you. Thanks for the feedback! If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Daria and the team were so patient and…

Daria and the team were so patient and helpful. Much appreciated!

October 19, 2025
Unprompted review
Vodafone UK - Brompton Road logo

Reply from Vodafone UK - Brompton Road

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Niloufar was amazing and the whole team…

Niloufar was amazing and the whole team is great. I would definitely recommend this store.

October 18, 2025
Unprompted review
Vodafone UK - Brompton Road logo

Reply from Vodafone UK - Brompton Road

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very freindly and nice staff

Very freindly and nice staff

October 18, 2025
Unprompted review
Vodafone UK - Brompton Road logo

Reply from Vodafone UK - Brompton Road

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

They help us lots

October 18, 2025
Unprompted review
Vodafone UK - Brompton Road logo

Reply from Vodafone UK - Brompton Road

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

amazing kind staff love them so much…

amazing kind staff love them so much thank you habibis

October 18, 2025
Unprompted review
Vodafone UK - Brompton Road logo

Reply from Vodafone UK - Brompton Road

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Nillafour was amazing

Nillafour was amazing
And helped me to reduce my cost.
Great customer service as it is about longevity of the clients

October 15, 2025
Unprompted review
Vodafone UK - Brompton Road logo

Reply from Vodafone UK - Brompton Road

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

This person did a great job she was…

This person did a great job she was amazing at explaining everything in details and giving us the best we asked for thank you

October 14, 2025
Unprompted review
Vodafone UK - Brompton Road logo

Reply from Vodafone UK - Brompton Road

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very nice and friendly staff

October 13, 2025
Unprompted review
Vodafone UK - Brompton Road logo

Reply from Vodafone UK - Brompton Road

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great guy Knightsbridge

Great guy. We were stuck with flat phones and he let us chsrge up and have a rest while we waited. Thanks Ricky 😊 definitely deserves a raise 👏

October 10, 2025
Unprompted review
Vodafone UK - Brompton Road logo

Reply from Vodafone UK - Brompton Road

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very good this experience

Very good this experience. Thanks

October 10, 2025
Unprompted review
Vodafone UK - Brompton Road logo

Reply from Vodafone UK - Brompton Road

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very kind and polite.

Very kind and polite.

October 1, 2025
Unprompted review
Vodafone UK - Brompton Road logo

Reply from Vodafone UK - Brompton Road

Hey Kiana,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer service

Great customer service, very helpful and accommodating staff, well done.

September 29, 2025
Unprompted review
Vodafone UK - Brompton Road logo

Reply from Vodafone UK - Brompton Road

Hey Nandie,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing Knowledge and helpfulness…

Amazing Knowledge and helpfulness from.Mohammed

September 24, 2025
Unprompted review
Vodafone UK - Brompton Road logo

Reply from Vodafone UK - Brompton Road

Hey Russell,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Helpful service

Helped charge my phone when I was low and passing by the shop. Didnt have to purchase anything.

September 18, 2025
Unprompted review
Vodafone UK - Brompton Road logo

Reply from Vodafone UK - Brompton Road

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Youssef is amazing

Youssef is amazing! I am so grateful for his help! This vodaphone across from Harrods is my favorite one because of the customer service. The manager Hussain is super nice and Youssef gives the best customer service ever! He is so helpful and kind and I am grateful for him! Give this man a raise!

September 5, 2025
Unprompted review
Vodafone UK - Brompton Road logo

Reply from Vodafone UK - Brompton Road

We're happy to hear that you enjoyed your experience! We really appreciate the feedback regarding the excellent service you received.

Thanks,
Vodafone Social Media Team

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