I had a great experience at Vodafone thanks to Mohamed and Jatinder. They were both incredibly helpful while assisting me with my payment and took the time to fully understand my issue instead of ru... See more
Company replied
110 Brompton Road, Knightsbridge, SW3 1JJ London, GB
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I had a great experience at Vodafone thanks to Mohamed and Jatinder. They were both incredibly helpful while assisting me with my payment and took the time to fully understand my issue instead of ru... See more
Company replied
This is by far the best Vodafone store. I had a rather complicated issue, but they handled everything professionally from start to finish. They even fixed a mistake that had been made by Vodafone’s... See more
Company replied
The whole atmosphere from the moment the manager Hassan opened the door with a smile to the sales supervisor who looked after me Amran was positive. The staff smile (yes true!) and are super helpful.... See more
Company replied
Mariyam and Hassan are always kind and willing to help with any queries. The only store at Brompton Road that always complete any queries quick and officiently. I came to ask a question for the roami... See more
Company replied
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110 Brompton Road, Knightsbridge, SW3 1JJ, London, United Kingdom
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Amazing Service
10/10
5 Stars
Ricky & Hassan - Vodafone Brompton Road, London

Reply from Vodafone UK - Brompton Road
We were in London and we were desperate to charge our phones. The staff of this store were more than happy to provide us with cables and helped us with anything we needed

Reply from Vodafone UK - Brompton Road
Ricky couldn't have been more helpful with advice and information. Great customer service!

Reply from Vodafone UK - Brompton Road

Reply from Vodafone UK - Brompton Road
My experience with Vodafone has been excellent. The staff are very professional and friendly, making everything run smoothly

Reply from Vodafone UK - Brompton Road
Daria and the team were so patient and helpful. Much appreciated!

Reply from Vodafone UK - Brompton Road
Niloufar was amazing and the whole team is great. I would definitely recommend this store.

Reply from Vodafone UK - Brompton Road

Reply from Vodafone UK - Brompton Road
amazing kind staff love them so much thank you habibis

Reply from Vodafone UK - Brompton Road
Nillafour was amazing
And helped me to reduce my cost.
Great customer service as it is about longevity of the clients

Reply from Vodafone UK - Brompton Road
This person did a great job she was amazing at explaining everything in details and giving us the best we asked for thank you

Reply from Vodafone UK - Brompton Road
Great guy. We were stuck with flat phones and he let us chsrge up and have a rest while we waited. Thanks Ricky 😊 definitely deserves a raise 👏

Reply from Vodafone UK - Brompton Road

Reply from Vodafone UK - Brompton Road

Reply from Vodafone UK - Brompton Road
Great customer service, very helpful and accommodating staff, well done.

Reply from Vodafone UK - Brompton Road
Amazing Knowledge and helpfulness from.Mohammed

Reply from Vodafone UK - Brompton Road
Helped charge my phone when I was low and passing by the shop. Didnt have to purchase anything.

Reply from Vodafone UK - Brompton Road
Youssef is amazing! I am so grateful for his help! This vodaphone across from Harrods is my favorite one because of the customer service. The manager Hussain is super nice and Youssef gives the best customer service ever! He is so helpful and kind and I am grateful for him! Give this man a raise!

Reply from Vodafone UK - Brompton Road
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