Vodafone UK - Brompton Road Reviews 

185
TrustScore 5 out of 5

4.9

110 Brompton Road, Knightsbridge, SW3 1JJ London, GB


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Rated 5 out of 5 stars

I had a great experience at Vodafone thanks to Mohamed and Jatinder. They were both incredibly helpful while assisting me with my payment and took the time to fully understand my issue instead of ru... See more

Company replied

Rated 5 out of 5 stars

This is by far the best Vodafone store. I had a rather complicated issue, but they handled everything professionally from start to finish. They even fixed a mistake that had been made by Vodafone’s... See more

Company replied

Rated 5 out of 5 stars

The whole atmosphere from the moment the manager Hassan opened the door with a smile to the sales supervisor who looked after me Amran was positive. The staff smile (yes true!) and are super helpful.... See more

Company replied

Rated 5 out of 5 stars

Daria and the store manager were so helpful in my purchase of my new phone. They walked through every step of the process clearly, made excellent small talk while waiting for systems to process, and p... See more

Company replied


Company details


Contact info

  • 110 Brompton Road, Knightsbridge, SW3 1JJ, London, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

185 reviews

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4.9

All reviews

(185)

40,969 reviews in the last 12 months

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Rated 5 out of 5 stars

Mohammed, Thank you for helping me choose the best phone and price plan

Mohammed, guide me on what phone and price plan would be ideal for me. He listened to my requirements and gave me the options that suited me.

March 17, 2026
Unprompted review
Vodafone UK - Brompton Road logo

Reply from Vodafone UK - Brompton Road

Hey Zainab,

Thanks for the lovely review and fantastic support for Mohammed.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I’m super pleased about Daria customer…

I’m super pleased about Daria customer service 10/10.

February 22, 2026
Unprompted review
Vodafone UK - Brompton Road logo

Reply from Vodafone UK - Brompton Road

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer service

Great customer service, helpful and friendly! Thank you Mohamed

February 18, 2026
Unprompted review
Vodafone UK - Brompton Road logo

Reply from Vodafone UK - Brompton Road

Hey Soraya,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Daria at Vodafone was very helpful…

Daria at Vodafone was very helpful (Knightsbridge shop). She explained the plans very well.

February 15, 2026
Unprompted review
Vodafone UK - Brompton Road logo

Reply from Vodafone UK - Brompton Road

Hey Tabs
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent customer service from…

Excellent customer service from Niloufar. She’s very helpful and professional!

February 15, 2026
Unprompted review
Vodafone UK - Brompton Road logo

Reply from Vodafone UK - Brompton Road

Hey Maya,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thx for support

Thx for support

February 14, 2026
Unprompted review
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Reply from Vodafone UK - Brompton Road

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Genuinely helpful and lovely staff

Genuinely helpful and lovely staff. Really appreciate it, thank you!

February 11, 2026
Unprompted review
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Reply from Vodafone UK - Brompton Road

Hey M D,

Thank you for the wonderful review. It's a pleasure to receive such kind comments.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I want to thank Aya she helped us a lot…

I want to thank Aya she helped us a lot and she represent Vodafone very well

February 1, 2026
Unprompted review
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Reply from Vodafone UK - Brompton Road

Hey Aziz,

Thanks for the lovely review and fantastic support for Aya.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

niloufar was amazing!

February 1, 2026
Unprompted review
Vodafone UK - Brompton Road logo

Reply from Vodafone UK - Brompton Road

Hey Pietro,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Yes my experience was warm and kind

Yes my experience was warm and kind. Thank you so much for your service.

January 26, 2026
Unprompted review
Vodafone UK - Brompton Road logo

Reply from Vodafone UK - Brompton Road

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Daria superstar

Daria and the store manager were so helpful in my purchase of my new phone. They walked through every step of the process clearly, made excellent small talk while waiting for systems to process, and professionally handled system errors in a way that was never frustrating. Thank you!

January 25, 2026
Unprompted review
Vodafone UK - Brompton Road logo

Reply from Vodafone UK - Brompton Road

Hey DR,

Thanks for the lovely review and fantastic support for Daria.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Really helpful.

Really helpful. Mohamed 👍

January 23, 2026
Unprompted review
Vodafone UK - Brompton Road logo

Reply from Vodafone UK - Brompton Road

Hey Mohamed, ​

Thanks for the lovely review and fantastic support for . ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic service and very friendly…

Fantastic service and very friendly staff !
Niloufar was amazing!!

January 5, 2026
Unprompted review
Vodafone UK - Brompton Road logo

Reply from Vodafone UK - Brompton Road

Hey Amanda,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thanks Niloufar

Thanks Niloufar. She is sweet and helps a lot. Thanks for being patient and kind.

January 5, 2026
Unprompted review
Vodafone UK - Brompton Road logo

Reply from Vodafone UK - Brompton Road

Hey rong,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Top service

December 22, 2025
Unprompted review
Vodafone UK - Brompton Road logo

Reply from Vodafone UK - Brompton Road

Hey Harry,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mohammed Imran is the best❤️

December 22, 2025
Unprompted review
Vodafone UK - Brompton Road logo

Reply from Vodafone UK - Brompton Road

Hey there,

Thanks for the lovely review and fantastic support for Imran.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ricky absolutely went above and beyond…

Ricky absolutely went above and beyond for me. From the moment I walked in, he was warm and patient and helpful. I would come here again just to see him!

December 15, 2025
Unprompted review
Vodafone UK - Brompton Road logo

Reply from Vodafone UK - Brompton Road

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very pleasant and helpful staff

Very pleasant and helpful staff. My phone battery nearly died and member of staff was so helpful and allowed me to charge my phone.

December 6, 2025
Unprompted review
Vodafone UK - Brompton Road logo

Reply from Vodafone UK - Brompton Road

Hey Deividas,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ricky amazing guy top geezer 10/10

Ricky amazing guy top geezer 10/10

December 1, 2025
Unprompted review
Vodafone UK - Brompton Road logo

Reply from Vodafone UK - Brompton Road

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing

Amazing Service
10/10
5 Stars
Ricky & Hassan - Vodafone Brompton Road, London

November 29, 2025
Unprompted review
Vodafone UK - Brompton Road logo

Reply from Vodafone UK - Brompton Road

Hey Lana,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

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