I had a great experience at Vodafone thanks to Mohamed and Jatinder. They were both incredibly helpful while assisting me with my payment and took the time to fully understand my issue instead of ru... See more
Company replied
110 Brompton Road, Knightsbridge, SW3 1JJ London, GB
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I had a great experience at Vodafone thanks to Mohamed and Jatinder. They were both incredibly helpful while assisting me with my payment and took the time to fully understand my issue instead of ru... See more
Company replied
This is by far the best Vodafone store. I had a rather complicated issue, but they handled everything professionally from start to finish. They even fixed a mistake that had been made by Vodafone’s... See more
Company replied
The whole atmosphere from the moment the manager Hassan opened the door with a smile to the sales supervisor who looked after me Amran was positive. The staff smile (yes true!) and are super helpful.... See more
Company replied
Daria and the store manager were so helpful in my purchase of my new phone. They walked through every step of the process clearly, made excellent small talk while waiting for systems to process, and p... See more
Company replied
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110 Brompton Road, Knightsbridge, SW3 1JJ, London, United Kingdom
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Mohammed, guide me on what phone and price plan would be ideal for me. He listened to my requirements and gave me the options that suited me.

Reply from Vodafone UK - Brompton Road
I’m super pleased about Daria customer service 10/10.

Reply from Vodafone UK - Brompton Road
Great customer service, helpful and friendly! Thank you Mohamed

Reply from Vodafone UK - Brompton Road
Daria at Vodafone was very helpful (Knightsbridge shop). She explained the plans very well.

Reply from Vodafone UK - Brompton Road
Excellent customer service from Niloufar. She’s very helpful and professional!

Reply from Vodafone UK - Brompton Road

Reply from Vodafone UK - Brompton Road
Genuinely helpful and lovely staff. Really appreciate it, thank you!

Reply from Vodafone UK - Brompton Road
I want to thank Aya she helped us a lot and she represent Vodafone very well

Reply from Vodafone UK - Brompton Road
Yes my experience was warm and kind. Thank you so much for your service.

Reply from Vodafone UK - Brompton Road
Daria and the store manager were so helpful in my purchase of my new phone. They walked through every step of the process clearly, made excellent small talk while waiting for systems to process, and professionally handled system errors in a way that was never frustrating. Thank you!

Reply from Vodafone UK - Brompton Road

Reply from Vodafone UK - Brompton Road
Fantastic service and very friendly staff !
Niloufar was amazing!!

Reply from Vodafone UK - Brompton Road
Thanks Niloufar. She is sweet and helps a lot. Thanks for being patient and kind.

Reply from Vodafone UK - Brompton Road

Reply from Vodafone UK - Brompton Road
Ricky absolutely went above and beyond for me. From the moment I walked in, he was warm and patient and helpful. I would come here again just to see him!

Reply from Vodafone UK - Brompton Road
Very pleasant and helpful staff. My phone battery nearly died and member of staff was so helpful and allowed me to charge my phone.

Reply from Vodafone UK - Brompton Road
Ricky amazing guy top geezer 10/10

Reply from Vodafone UK - Brompton Road
Amazing Service
10/10
5 Stars
Ricky & Hassan - Vodafone Brompton Road, London

Reply from Vodafone UK - Brompton Road
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