I had a great experience at Vodafone thanks to Mohamed and Jatinder. They were both incredibly helpful while assisting me with my payment and took the time to fully understand my issue instead of ru... See more
Company replied
Location
Switch location110 Brompton Road, Knightsbridge, SW3 1JJ London, GB
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See what reviewers are saying
This is by far the best Vodafone store. I had a rather complicated issue, but they handled everything professionally from start to finish. They even fixed a mistake that had been made by Vodafone’s... See more
Company replied
The whole atmosphere from the moment the manager Hassan opened the door with a smile to the sales supervisor who looked after me Amran was positive. The staff smile (yes true!) and are super helpful.... See more
Company replied
Mariyam and Hassan are always kind and willing to help with any queries. The only store at Brompton Road that always complete any queries quick and officiently. I came to ask a question for the roami... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Brompton Road
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
110 Brompton Road, Knightsbridge, SW3 1JJ, London, United Kingdom
4.9
Excellent
185 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Aya provided a great service
February 24, 2024
Unprompted review
Reply from Vodafone UK - Brompton Road
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
Mohamed and Saray were very helpful and…
Mohamed and Saray were very helpful and patient when I came in irrate because of a 430 bill. They checked out why it happened. Identified how to fix it. I know I was not nice when I came in. I apologize. They calmed me down and helped. It's a lot of money for me.
February 13, 2024
Unprompted review
Reply from Vodafone UK - Brompton Road
Hey there,
Thank you for reviewing your recent experience. It's great to hear your feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Needed a charger
Walked in with only 20%battery and forgot to bring my charger. Was offered a free charge with a smile, I was under no obligation to purchase anything, but I did need a spare!
Fab service, friendly and knowledgeable! Thanks
February 9, 2024
Unprompted review
Reply from Vodafone UK - Brompton Road
Hi Sam, It's great to see our team were so helpful charging your phone. Thanks for your awesome feedback.
Thanks, The Vodafone Social Media team
You are so helpful you let me charge my…
You are so helpful you let me charge my phone
January 12, 2024
Unprompted review
Reply from Vodafone UK - Brompton Road
Hey there,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Amazing customer service
January 11, 2024
Unprompted review
Reply from Vodafone UK - Brompton Road
Hey Mohammed,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Brompton Road
Hi Samuel. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Warm caring stuff
Caring stuff, who provided excellent customer service.
January 7, 2024
Unprompted review
Reply from Vodafone UK - Brompton Road
Hi Samuel. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very friendly and sweet staff who let…
Very friendly and sweet staff who let me charge my phone and gave me a USB adapter to charge with. Very helpful, easy and nice!!
December 29, 2023
Unprompted review
Reply from Vodafone UK - Brompton Road
Hey Keitu,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Brompton Road
Hey Andrea,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Really helpful & let me charge up in an…
Really helpful & let me charge up in an emergency.
December 19, 2023
Unprompted review
Reply from Vodafone UK - Brompton Road
Hi Rachel,
This is lovely feedback for our store. Thanks for taking your time to share the experience.
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Wonderful customer experience
Wonderful customer experience, best team ever
December 16, 2023
Unprompted review
Reply from Vodafone UK - Brompton Road
Hey Debbie,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Best customer services
I remember coming here to signed up to a new sim contract and I can’t believe the warm reception I got and coming back again today to ask for help to charge my phone and meeting the staff with a smiling face and ready to assist me. The best I could do is give them 5 stars
December 12, 2023
Unprompted review
Reply from Vodafone UK - Brompton Road
Hey Kwaku,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
I popped in to ask if I could charge my…
I popped in to ask if I could charge my phone as it died, and I couldn’t get home. The advisor was compassionate and said I could sit in the warm and charge my phone.
He didn’t have to - he could have sent me away but he didn’t.
I am so great of their customer service.
Thank you.
December 8, 2023
Unprompted review
Reply from Vodafone UK - Brompton Road
Hey Krystal,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Excellent service
December 6, 2023
Unprompted review
Reply from Vodafone UK - Brompton Road
Hey Marina,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Helped out a mum with low battery
I came in with my children, low battery power and needed to get home without loosing battery. They let me charge my phone in-store so I could get home.
November 24, 2023
Unprompted review
Reply from Vodafone UK - Brompton Road
Hi Amy,
Thank you for sharing this feedback. We're really please to hear how our instore team was able to help you in this situation.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Good customer service
November 18, 2023
Unprompted review
Reply from Vodafone UK - Brompton Road
Hey Santiago,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
The people are very friendly and even a…
The people are very friendly and even a new hire did so professionally in all she does!! I love the dynamic and their service to help me recover my number
November 16, 2023
Unprompted review
Reply from Vodafone UK - Brompton Road
Hi there,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Aya is awesome 🙌
November 14, 2023
Unprompted review
Reply from Vodafone UK - Brompton Road
Thanks for the brilliant feedback, Rowad! It's really appreciated.
Vodafone Social Media Team
Amazing customer service received by…
Amazing customer service received by aya , she fixed the issue , she was incredibly
November 6, 2023
Unprompted review
Reply from Vodafone UK - Brompton Road
Hey Marta,
Thanks for letting us know what an amazing job Aya did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Maryam was very helpful and helped me…
Maryam was very helpful and helped me to get my sim card art he end
November 6, 2023
Unprompted review
Reply from Vodafone UK - Brompton Road
Hey Saoud,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
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