Vodafone UK - Brompton Road Reviews 

186
TrustScore 5 out of 5

4.9

110 Brompton Road, Knightsbridge, SW3 1JJ London, GB


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Rated 5 out of 5 stars

I had a great experience at Vodafone thanks to Mohamed and Jatinder. They were both incredibly helpful while assisting me with my payment and took the time to fully understand my issue instead of ru... See more

Company replied

Rated 5 out of 5 stars

This is by far the best Vodafone store. I had a rather complicated issue, but they handled everything professionally from start to finish. They even fixed a mistake that had been made by Vodafone’s... See more

Company replied

Rated 5 out of 5 stars

The whole atmosphere from the moment the manager Hassan opened the door with a smile to the sales supervisor who looked after me Amran was positive. The staff smile (yes true!) and are super helpful.... See more

Company replied

Rated 5 out of 5 stars

Mariyam and Hassan are always kind and willing to help with any queries. The only store at Brompton Road that always complete any queries quick and officiently. I came to ask a question for the roami... See more

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Company details


Contact info

  • 110 Brompton Road, Knightsbridge, SW3 1JJ, London, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

186 reviews

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4.9

All reviews

(186)

41,572 reviews in the last 12 months

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Rated 5 out of 5 stars

Hassan is so great and so handsome

Hassan is so great and so handsome, I am impressed by his hospitality

October 20, 2023
Unprompted review
Vodafone UK - Brompton Road logo

Reply from Vodafone UK - Brompton Road

Hey Yuyang,

Thanks for the lovely review and fantastic support for Hassan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kind

Kind, helpful, good service and communication

October 15, 2023
Unprompted review
Vodafone UK - Brompton Road logo

Reply from Vodafone UK - Brompton Road

Hi. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Really professional service

Really professional service, truly great experience with Mariyam

October 13, 2023
Unprompted review
Vodafone UK - Brompton Road logo

Reply from Vodafone UK - Brompton Road

It's great to see Mariyam left such a positive impression on you.
Thanks again, Vodafone Social Media Team

Rated 5 out of 5 stars

Hassan was very helpful and was very…

Hassan was very helpful and was very clear in explaining. He helped me with what I wanted and it was a super quick and efficient process. Thank you.

October 12, 2023
Unprompted review
Vodafone UK - Brompton Road logo

Reply from Vodafone UK - Brompton Road

Hi Maria, It's great to see Hassan left such a positive impression on you.
Thanks again, Vodafone Social Media Team

Rated 5 out of 5 stars

Perfect

I needed to discuss about my contract and also transfer my Esim. Hasan was the person who helped me and he was very kind and helpful. I really appreciated it!

October 9, 2023
Unprompted review
Vodafone UK - Brompton Road logo

Reply from Vodafone UK - Brompton Road

Hi Achilles,

This is lovely feedback for Hasan. Thanks for your kind words and taking your time to share the experience

We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Aya the best

Aya was really helpful, amazing, the best of the shop

October 8, 2023
Unprompted review
Vodafone UK - Brompton Road logo

Reply from Vodafone UK - Brompton Road

Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful thanks to Maryam she made…

Very helpful thanks to Maryam she made everything clear and simple to understand. Loved the experience!

October 7, 2023
Unprompted review
Vodafone UK - Brompton Road logo

Reply from Vodafone UK - Brompton Road

It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Aya was so nice wigh us she helped us…

Aya was so nice wigh us she helped us with everything she was so frendly

October 7, 2023
Unprompted review
Vodafone UK - Brompton Road logo

Reply from Vodafone UK - Brompton Road

Hey Gaspar,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Aya was amazing with us

Aya was amazing with us , good customer service and she was really friendly and nice

October 7, 2023
Unprompted review
Vodafone UK - Brompton Road logo

Reply from Vodafone UK - Brompton Road

Hey Gaspar,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful

October 6, 2023
Unprompted review
Vodafone UK - Brompton Road logo

Reply from Vodafone UK - Brompton Road

Hey,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mariam and hassan were great

Mariam and hassan were great, very patient and extremely helpful.

October 6, 2023
Unprompted review
Vodafone UK - Brompton Road logo

Reply from Vodafone UK - Brompton Road

Hey Reema,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service

Great service, friendly and helpful staff. Special shout-out to Mariyam.

October 6, 2023
Unprompted review
Vodafone UK - Brompton Road logo

Reply from Vodafone UK - Brompton Road

Hi Aleksander. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I'm very pleased with the service I…

I'm very pleased with the service I received at the Brompton Store. The staff are professional, helpful and friendly. Keep up the good work.

October 2, 2023
Unprompted review
Vodafone UK - Brompton Road logo

Reply from Vodafone UK - Brompton Road

Hey Nasser,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,

Rated 5 out of 5 stars

Wonderful experience with Vodafone

Wonderful experience with Vodafone. Hassan was a great salesman and was very helpful.

October 2, 2023
Unprompted review
Vodafone UK - Brompton Road logo

Reply from Vodafone UK - Brompton Road

Hey Lolwa,

Thanks for the lovely review and fantastic support for Hassan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

My experience was really great Aya was…

My experience was really great Aya was very helpful and very nice!

October 2, 2023
Unprompted review
Vodafone UK - Brompton Road logo

Reply from Vodafone UK - Brompton Road

Hey Sofia,

Thanks for the lovely review and fantastic support for Aya.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ricky is a great member of your staff.

September 30, 2023
Unprompted review
Vodafone UK - Brompton Road logo

Reply from Vodafone UK - Brompton Road

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Hassan and Mohamed are life savers

Hassan and Mohamed are life savers! They went above and beyond when helping me rectify a faulty online order! Thanks so much for everything!

September 28, 2023
Unprompted review
Vodafone UK - Brompton Road logo

Reply from Vodafone UK - Brompton Road

Hey Amy,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Perfect help

September 25, 2023
Unprompted review
Vodafone UK - Brompton Road logo

Reply from Vodafone UK - Brompton Road

Hi Catherine.

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service

Great service, the staff (Mariyam) literally did everything she could to help us solving a few issues we were facing to get a new UK number. She went above and beyond until she solved the issue, and we left the place happy with a brand new eSIM, thanks!

September 24, 2023
Unprompted review
Vodafone UK - Brompton Road logo

Reply from Vodafone UK - Brompton Road

Hi Eddu,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Wonderful experience

Wonderful experience. The girl helped me a lot being a foreigner student. I really recommend the services

September 24, 2023
Unprompted review
Vodafone UK - Brompton Road logo

Reply from Vodafone UK - Brompton Road

Hi Raquel,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

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