I had a great experience at Vodafone thanks to Mohamed and Jatinder. They were both incredibly helpful while assisting me with my payment and took the time to fully understand my issue instead of ru... See more
Company replied
Location
Switch location110 Brompton Road, Knightsbridge, SW3 1JJ London, GB
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This is by far the best Vodafone store. I had a rather complicated issue, but they handled everything professionally from start to finish. They even fixed a mistake that had been made by Vodafone’s... See more
Company replied
The whole atmosphere from the moment the manager Hassan opened the door with a smile to the sales supervisor who looked after me Amran was positive. The staff smile (yes true!) and are super helpful.... See more
Company replied
Mariyam and Hassan are always kind and willing to help with any queries. The only store at Brompton Road that always complete any queries quick and officiently. I came to ask a question for the roami... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Brompton Road
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
110 Brompton Road, Knightsbridge, SW3 1JJ, London, United Kingdom
4.9
Excellent
186 reviews
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Hassan was really helpful and nice
Hassan was really helpful and nice. He did everything in a couple of minutes and was very professional.
September 24, 2023
Unprompted review
Reply from Vodafone UK - Brompton Road
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Brompton Road
Hi. Thank you for your review for Mohamed. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vodafone bromptonroad very good service…
Vodafone bromptonroad very good service , specially mohamed.
September 21, 2023
Unprompted review
Reply from Vodafone UK - Brompton Road
Hi Ross. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The employee was a gentlemen and…
The employee was a gentlemen and professional
September 18, 2023
Unprompted review
Reply from Vodafone UK - Brompton Road
Hey Abdullah,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Mohammed’s and Hassan’s Excellent Customer Service
Mohammed and Hassan were extremely helpful and welcoming today at the Knightsbridge store. They have gone above and beyond to solve my queries. I was skeptical about taking out a new plan but due to their level of expertise and customer approach, I have been amazed at Vodafone’s customer service and line options.
As a result, I have taken a contract out with Vodafone and I’m happy to have experienced exceptional customer service.
August 3, 2023
Unprompted review
Reply from Vodafone UK - Brompton Road
Hey Jasmin,
Thanks for letting us know what an amazing job Mohammed and Hassan did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Super Ricky helped me set up online…
Super Ricky helped me set up online account
July 17, 2023
Unprompted review
Reply from Vodafone UK - Brompton Road
Hey Mindaugas,
Thanks for the lovely review and fantastic support for Ricky.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Ricky was really helpful
July 15, 2023
Unprompted review
Reply from Vodafone UK - Brompton Road
Thanks for your fab feedback Rotana.
All the best, The Vodafone Social Media Team
Vodafone store on Knightsbridge
Vodafone store on Knightsbridge
Ricky tech Expert - excellent servis.Very professional and kind.Thank you so much.
Hassan amazing manager.
Thank you.
July 13, 2023
Unprompted review
Reply from Vodafone UK - Brompton Road
Hey Lukasz,
Thanks for letting us know what an amazing job both Ricky and Hassan did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
RICKY was very professional and kind…
RICKY was very professional and kind person.Thank you so much.The best Vodafone Store in London.
July 13, 2023
Unprompted review
Reply from Vodafone UK - Brompton Road
Hi Anna,
This is such an amazing review for Ricky. Thanks for sharing your kind words and feedback.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
The people in the store the are amazing…
The people in the store the are amazing people very helpful and very knowledgeable
Aya and Alina awesome xx
June 28, 2023
Unprompted review
Reply from Vodafone UK - Brompton Road
Hey Karam,
Thanks for the feedback and support for the store team, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Good services and helpful attendants
June 26, 2023
Unprompted review
Reply from Vodafone UK - Brompton Road
Hey Carlos,
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
My reward for loyalty has been…
My reward for loyalty has been increased, and increasingly confusing bills.
After being contacted by One Com stating they could reduce my £30 a month 02 bill 3 years ago, I have been locked into a never-ending and permanently increasing contract with Vodafone. I have my own iPhone 13 device and only require a SIM card for general, non-extensive commercial usage. I am now locked into a long-term business contract which can be reviewed only in 36 months time, pay £75.90, with £51.75 refunded for the next 36 months and miscellaneous add-ons such as a portable device which I did not request and do not use. I requested a SIM only deal such as the one displayed on their website:
June 26, 2023
Unprompted review
Reply from Vodafone UK - Brompton Road
Hi there,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Reply from Vodafone UK - Brompton Road
Hey Lincoln,
Thanks for the lovely review and fantastic support for Ankur.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Excellent service from Mohammed at…
Excellent service from Mohammed at Brompton Road shop in London. Helpful and patient!
June 6, 2023
Unprompted review
Reply from Vodafone UK - Brompton Road
Hey LuLu,
Thanks for letting us know what an amazing job Mohammed did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great service
Great service, quick and easy! Very friendly staff. No waiting time
June 5, 2023
Unprompted review
Reply from Vodafone UK - Brompton Road
Hey Marita,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Brompton Road
Hi Buthaina,
These are lovely words for our store. Thanks for leaving this review.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
So great the staff are so friendly and…
So great the staff are so friendly and helpful
May 8, 2023
Unprompted review
Reply from Vodafone UK - Brompton Road
Hi Hafidha,
I'm glad to hear you've had this friendly and helpful experience in our Brompton Road store.
Thanks for sharing this. If you ever need any help, there’s a useful Help and Support section on our website here: https://support.vodafone.co.uk/
Thanks again,
Vodafone Social Media team
Great service
Great service, beyond normal duties, caring and professional staff!
May 8, 2023
Unprompted review
Reply from Vodafone UK - Brompton Road
Hi R+S,
This is such a lovely review to read for our Brompton Road store.
Thanks for reviewing. If you ever need any further help, there’s a useful Help and Support section, on our website here: https://support.vodafone.co.uk/
Thanks again,
Vodafone Social Media team
All employees r awesome 🙏🙏
Was really good experience with helpful employees and great service 🙏🙏
May 4, 2023
Unprompted review
Reply from Vodafone UK - Brompton Road
Hi Rm O,
Thanks for sharing your support for our Brompton store.
If you ever need any further help, there’s a useful Help and Support section on our website here: https://support.vodafone.co.uk/
Thanks again,
Vodafone Social Media team
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