Vodafone UK - Brompton Road Reviews 

187
TrustScore 5 out of 5

4.9

110 Brompton Road, Knightsbridge, SW3 1JJ London, GB


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Rated 5 out of 5 stars

I had a great experience at Vodafone thanks to Mohamed and Jatinder. They were both incredibly helpful while assisting me with my payment and took the time to fully understand my issue instead of ru... See more

Company replied

Rated 5 out of 5 stars

This is by far the best Vodafone store. I had a rather complicated issue, but they handled everything professionally from start to finish. They even fixed a mistake that had been made by Vodafone’s... See more

Company replied

Rated 5 out of 5 stars

The whole atmosphere from the moment the manager Hassan opened the door with a smile to the sales supervisor who looked after me Amran was positive. The staff smile (yes true!) and are super helpful.... See more

Company replied

Rated 5 out of 5 stars

Mariyam and Hassan are always kind and willing to help with any queries. The only store at Brompton Road that always complete any queries quick and officiently. I came to ask a question for the roami... See more

Company replied


Company details


Contact info

  • 110 Brompton Road, Knightsbridge, SW3 1JJ, London, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

187 reviews

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4.9

All reviews

(187)

41,964 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

All employees r awesome 🙏🙏

Was really good experience with helpful employees and great service 🙏🙏

May 4, 2023
Unprompted review
Vodafone UK - Brompton Road logo

Reply from Vodafone UK - Brompton Road

Hi Rm O,

Thanks for sharing your support for our Brompton store.

If you ever need any further help, there’s a useful Help and Support section on our website here: https://support.vodafone.co.uk/

Thanks again,
Vodafone Social Media team

Rated 5 out of 5 stars

Great service kind staff

I went to the shop to get my sim checked out and received a very good service the staff were kind and knowledgeable 👏

April 12, 2023
Unprompted review
Vodafone UK - Brompton Road logo

Reply from Vodafone UK - Brompton Road

Hi Dayana,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Exception service received from Mariyam…

Exception service received from Mariyam who has assisted with several of my queries.

April 17, 2023
Unprompted review
Vodafone UK - Brompton Road logo

Reply from Vodafone UK - Brompton Road

Hey Ismail,

Thank you for your support and feedback. If you recently visited a store, please edit your review and let us know the name of the store and we'd be happy to feed this back to them directly.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very nice place and helpful staff

Very nice place
I vas very happy with the services they provide. Very helpful staff and answered all my questions.

April 17, 2023
Unprompted review
Vodafone UK - Brompton Road logo

Reply from Vodafone UK - Brompton Road

Hey Vi,

Thanks for the support and lovely review!

If there's anything at all you still need help with, please come chat to my team on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing advisor with amazing experience

The advisor Mariyam was extremely helpful and patient. I had an issue with my account that other stores dismissed and said to call customer service. She kindly say with me and helped me sort it out. Amazing customer service at Brompton road

April 15, 2023
Unprompted review
Vodafone UK - Brompton Road logo

Reply from Vodafone UK - Brompton Road

Hey Ameer,

Thanks for letting us know what a fantastic job Mariyam did in getting everything resolved for you!

Thanks,
Vodafone Social Media Team

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