We visited a Vodafone store in 'Burgess Hill (West Sussex)' on 4th June 2026, where we were greeted by an exemplary advisor. The purpose of our visit was for me to update my iPhone contract as my 24-m... See more
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Location
Switch location11 Market Place, RH15 9NP Burgess Hill, GB
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Max was excellent. It wasn’t just that he saved me money but he was creative in how we structured my contracts, as well as being charming and funny in what, let’s face it, is a fairly mundane task of... See more
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Excellent customer service at your Burgess Hill branch - in particular 0liver and Dylan. Very knowledgeable and sorted out our problem with no hassle. Made us feel at ease - very helpful. Will def... See more
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I went to Vodafone in Burgess Hill with a very complicated problem that customer services on the phone could not sort out. The assistant manager Caleb was incredibly helpful and patient. Five star tr... See more
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Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Burgess Hill
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
11 Market Place, RH15 9NP, Burgess Hill, United Kingdom
4.9
Excellent
152 reviews
Asks customers to review
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Excellent service and recommendations
Excellent service and recommendations. Took time but was a significant saving and worth it.
September 26, 2026
Unprompted review
Reply from Vodafone UK - Burgess Hill
Hey Conrad,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent & Best customer services i…
Excellent & Best customer services i received. Amazing
September 22, 2026
Unprompted review
Reply from Vodafone UK - Burgess Hill
Hey Nasir,
Thanks for the lovely review and fantastic support. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Caleb was very helpful
Caleb was very helpful, got me a great deal and transfwrred my data for me
September 19, 2026
Unprompted review
Reply from Vodafone UK - Burgess Hill
Hey David,
Thanks for the lovely review and fantastic support for Caleb.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Had very good service by very pleasant…
Had very good service by very pleasant Caleb
September 18, 2026
Unprompted review
Reply from Vodafone UK - Burgess Hill
"Hey Cynthia,
I apologize for the issues you've been experiencing with us. I am truly sorry for the unpleasant experience you've had to endure. Please be aware that this is not the level of service we aim to provide to our customers. I recommend reaching out to the calling teams by dialing 0333 304 0191 or speaking to them via Live Chat here: http://vodafone.uk/2LCJiTm.
If there's anything at all you still need help with, please come chat to my team on Facebook at http://vodafone.uk/2Fpnah2
Thanks,
Vodafone Social Media Team"
Reply from Vodafone UK - Burgess Hill
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service as always from the lovely…
Great service as always from the lovely staff in the Vodafone burgess hill! Thank you to the whole team!
September 17, 2026
Unprompted review
Reply from Vodafone UK - Burgess Hill
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Caleb alessandra and tommy have been…
Caleb alessandra and tommy have been very helful top service!
September 7, 2026
Unprompted review
Reply from Vodafone UK - Burgess Hill
Hi Peter! This is fantastic to hear! We really appreciate you taking the time to share your positive experience with us. Thank you for your 5-star review.
If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm.
Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.
Vodafone
Very friendly and helpful staff and…
Very friendly and helpful staff and also patient
August 19, 2026
Unprompted review
Reply from Vodafone UK - Burgess Hill
Hey Katy,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The team were very helpful
The team were very helpful, and transferred everything to my new phone, thank you!
August 14, 2026
Unprompted review
Reply from Vodafone UK - Burgess Hill
Hey Gerrie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent customer service
Harvey was extremely friendly and helpful whilst he helped me upgrade my phone. The whole process was very easy 10/10 customer service !!
August 12, 2026
Unprompted review
Reply from Vodafone UK - Burgess Hill
Hey Cara,
Thanks for the lovely review and fantastic support for Harvey.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Alessandra looked after me so well
Alessandra looked after me so well. I’m an older lady upgrading my phone and she explained everything very well. Thank you!
August 12, 2026
Unprompted review
Reply from Vodafone UK - Burgess Hill
Hey Linda,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Very knowledgeable and personable young…
Very knowledgeable and personable young man called Caleb did my quite complicated order. Great service!
August 10, 2026
Unprompted review
Reply from Vodafone UK - Burgess Hill
Hey KR Brighton,
Thanks for the lovely review and fantastic support for Caleb. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Alassandra is very kind and helpful
Alassandra is very kind and helpful
Good team. ( Burgess hill)
July 31, 2026
Unprompted review
Reply from Vodafone UK - Burgess Hill
Hey Udeetha,
Thanks for the lovely review and fantastic support for Alassandra.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Brilliant service and expertise
Brilliant service and expertise! Top job by all the staff! Caleb, Scarlett and Alessandra were exceptional! Please give them a pay rise! 🫶
July 22, 2026
Unprompted review
Reply from Vodafone UK - Burgess Hill
Hey Linda,
Thanks for the lovely review and fantastic support for Caleb, Scarlett and Alessandra.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Both Joshua and Caleb go above and beyond.
Both Joshua and Caleb could not have been more helpful in resolving a couple of issues I was having that I had been unable to overcome. Professional, helpful and knowledgeable, they set about fixing the problems I was having with the app, (seems I was trying to use the wrong one), and making my claim for the fee I had been charged by my previous broadband supplier for breaking contract. I cannot recommend them too highly as every visit I have made to the Burgess Hill Vodafone store has made me feel valued as a customer.
July 17, 2026
Unprompted review
Reply from Vodafone UK - Burgess Hill
Hey Rod,
Thanks for the lovely review and fantastic support for Joshua and Caleb.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great friendly and efficient service…
Great friendly and efficient service from Scarlett in your Burgess Hill branch
July 13, 2026
Unprompted review
Reply from Vodafone UK - Burgess Hill
Hey Pithie,
Thanks for the lovely review and fantastic support for Scarlett.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Burgess Hill
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Max helped us very much with getting a…
Max helped us very much with getting a new phone and helping us where the online assistants could not!
July 5, 2026
Unprompted review
Reply from Vodafone UK - Burgess Hill
Hey Ethan,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Scarlett and Max were beyond helpful…
Scarlett and Max were beyond helpful and made my day and purchase etc so much easier and fun
June 21, 2026
Unprompted review
Reply from Vodafone UK - Burgess Hill
Hey Gareth,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I went to Vodafone in Burgess Hill with…
I went to Vodafone in Burgess Hill with a very complicated problem that customer services on the phone could not sort out. The assistant manager Caleb was incredibly helpful and patient. Five star treatment. Thank you Caleb.
June 19, 2026
Unprompted review
Reply from Vodafone UK - Burgess Hill
Hey Julie,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
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