We visited a Vodafone store in 'Burgess Hill (West Sussex)' on 4th June 2026, where we were greeted by an exemplary advisor. The purpose of our visit was for me to update my iPhone contract as my 24-m... See more
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Location
Switch location11 Market Place, RH15 9NP Burgess Hill, GB
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See what reviewers are saying
Max was excellent. It wasn’t just that he saved me money but he was creative in how we structured my contracts, as well as being charming and funny in what, let’s face it, is a fairly mundane task of... See more
Company replied
I went to Vodafone in Burgess Hill with a very complicated problem that customer services on the phone could not sort out. The assistant manager Caleb was incredibly helpful and patient. Five star tr... See more
Company replied
Excellent customer service at your Burgess Hill branch - in particular 0liver and Dylan. Very knowledgeable and sorted out our problem with no hassle. Made us feel at ease - very helpful. Will def... See more
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Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Burgess Hill
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
11 Market Place, RH15 9NP, Burgess Hill, United Kingdom
4.9
Excellent
146 reviews
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Beautiful young man served me today…
Beautiful young man served me today very helpful and polite,he made my day even my week maybe even my month I hope to see him again in the near future, very pleasant experience, sincerely Michele
May 5, 2026
Unprompted review
Reply from Vodafone UK - Burgess Hill
Hey Lenon,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Spoke to Max Friday
Spoke to Max Friday, very helpful and well informed, pleasure to speak to, thank you
May 1, 2026
Unprompted review
Reply from Vodafone UK - Burgess Hill
Hey Brian,
Thanks for the lovely review and fantastic support for Max.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Very good customer service.
April 21, 2026
Unprompted review
Reply from Vodafone UK - Burgess Hill
Hey Alessia,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Very friendly and helpful team
April 14, 2026
Unprompted review
Reply from Vodafone UK - Burgess Hill
Hey Tom,
Thanks for the lovely review and fantastic support for team.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The staff are all so helpful at Burgess…
The staff are all so helpful at Burgess Hill.
Assisted by Harvey who again gave excellent service.
A great asset to Vodafone.
March 31, 2026
Unprompted review
Reply from Vodafone UK - Burgess Hill
Hey Tilly,
Thanks for the lovely review and fantastic support for Harvey.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sim upgade
Served by Harvey and Alison who listened to what we wanted and made suggestions. We chose what we wanted at a good price. Very friendly and helpful. Would recommend.
March 27, 2026
Unprompted review
Reply from Vodafone UK - Burgess Hill
Hey Jane,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Wonderful customer care technically…
Wonderful customer care technically good great experience
March 27, 2026
Unprompted review
Reply from Vodafone UK - Burgess Hill
Hey there,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
All great very helpfull and attentive…
All great very helpfull and attentive service, top marks to Dylan & all the team , many thanks for a sterling experience. Regards C B.
March 20, 2026
Unprompted review
Reply from Vodafone UK - Burgess Hill
Hey Christopher,
Thanks for the lovely review and fantastic support for Dylan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Visited Vodaphone Burgess Hill
Visited Vodaphone Burgess Hill with a data roaming query. Graham was extremely helpful and professional
March 13, 2026
Unprompted review
Reply from Vodafone UK - Burgess Hill
Hey Jeremy,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
max was very knowledgeable and assisted…
max was very knowledgeable and assisted me through everything I was confused about ! even gave my child crayons in the meantime. Quick and efficient and made it a fun experience for the kiddies. Great customer service thank you !
March 12, 2026
Unprompted review
Reply from Vodafone UK - Burgess Hill
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Alessandra and Dylan were brilliant…
Alessandra and Dylan were brilliant sorting out many new the most cost efficient contracts for my family needs and helping me understand overseas travel rates. !
February 16, 2026
Unprompted review
Reply from Vodafone UK - Burgess Hill
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
New phone and transfer completed by…
New phone and transfer completed by Lydia - All successful
February 11, 2026
Unprompted review
Reply from Vodafone UK - Burgess Hill
Hey Wendy,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Lydia.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Alessandra was amazing helping me with…
Alessandra was amazing helping me with my phone
February 9, 2026
Unprompted review
Reply from Vodafone UK - Burgess Hill
Hey Adrian,
Thanks for the lovely review and fantastic support for Alessandra.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I've always had great customer service…
I've always had great customer service in this shop, friendly staff if I am buying something or not. Dylan sorted my upgrade perfectly!
February 9, 2026
Unprompted review
Reply from Vodafone UK - Burgess Hill
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Great customer service
Great customer service, Dylan was fantastic. Sorted out all that needed to be done with my phone and contract.
February 9, 2026
Unprompted review
Reply from Vodafone UK - Burgess Hill
Hey Cheryl,
Thanks for the lovely review and fantastic support for Dylan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Harvey and dylan were amazing!
January 6, 2026
Unprompted review
Reply from Vodafone UK - Burgess Hill
Hey Sandra
Thanks for the lovely review and fantastic support for Harvey and Dylan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Max from vodafone…
Max from Burgess Hill store was extremely helpful and sensitive to my requests today. He sorted everything efficiently. Thank you
January 3, 2026
Unprompted review
Reply from Vodafone UK - Burgess Hill
Hey Taragan,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Max.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fantastic service from Dylan
Fantastic service from Dylan. He talked us through the process so well & pointed out processes I can use going forward.
Love the face to face which is why I like to use the shop. Long may it stay in Burgess Hill.
January 3, 2026
Unprompted review
Reply from Vodafone UK - Burgess Hill
Hey Jeremy,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Excellent service
Dylan was incredibly helpful in the store today. We really like the face to face contact, and is one of the reasons we stay with Vodafone.
January 3, 2026
Unprompted review
Reply from Vodafone UK - Burgess Hill
Hey Louise,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service fromDylan
Customer service we received from Dylan in the store was first class. Spent time getting us the best deals on our contracts. Explained broadband deals for future use. Over all couldn't wish for better.
January 3, 2026
Unprompted review
Reply from Vodafone UK - Burgess Hill
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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