We visited a Vodafone store in 'Burgess Hill (West Sussex)' on 4th June 2026, where we were greeted by an exemplary advisor. The purpose of our visit was for me to update my iPhone contract as my 24-m... See more
Company replied
Location
Switch location11 Market Place, RH15 9NP Burgess Hill, GB
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See what reviewers are saying
Max was excellent. It wasn’t just that he saved me money but he was creative in how we structured my contracts, as well as being charming and funny in what, let’s face it, is a fairly mundane task of... See more
Company replied
I went to Vodafone in Burgess Hill with a very complicated problem that customer services on the phone could not sort out. The assistant manager Caleb was incredibly helpful and patient. Five star tr... See more
Company replied
Excellent customer service at your Burgess Hill branch - in particular 0liver and Dylan. Very knowledgeable and sorted out our problem with no hassle. Made us feel at ease - very helpful. Will def... See more
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Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Burgess Hill
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
11 Market Place, RH15 9NP, Burgess Hill, United Kingdom
4.9
Excellent
146 reviews
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Fantastic sales experience
Fantastic sales experience from Max Showk in Burgess Hill branch today.
December 12, 2025
Unprompted review
Reply from Vodafone UK - Burgess Hill
Hi Justin,
Thank you so much for your wonderful review and the amazing support you’ve shown for Max—it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Change of contract
Really helpful and gave lots of options, so I could understand what I was signing up for.
December 11, 2025
Unprompted review
Reply from Vodafone UK - Burgess Hill
Hey Sarah,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Dylan and Alessandria give a great…
Dylan and Alessandria give a great service! Definatelly coming back!
December 6, 2025
Unprompted review
Reply from Vodafone UK - Burgess Hill
Hey Remus,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Burgess Hill
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
New phone and transfer all successful…
New phone and transfer all successful very happy
December 1, 2025
Unprompted review
Reply from Vodafone UK - Burgess Hill
Hey Gavin,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Upgrade on phone
The Burgess Hill branch always goes above and beyond to help. Down to earth and friendly. Feel like nothing is ever too much for them. Honesty and truthful always
November 29, 2025
Unprompted review
Reply from Vodafone UK - Burgess Hill
Hey Nadine,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Dylan was really helpful in store and…
Dylan was really helpful in store and got my bill down
November 25, 2025
Unprompted review
Reply from Vodafone UK - Burgess Hill
Hi lesley,
Thank you so much for your wonderful review and the amazing support you’ve shown for Dylan—it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Absolutely Stunning Brilliant Dylan the…
Absolutely Stunning Brilliant Dylan the Assitant Store manager the best in the whole Vodafone company his service and help it’s no word left to say just PERFECT!
November 25, 2025
Unprompted review
Reply from Vodafone UK - Burgess Hill
Hey Levi,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Very helpful and polite and managed to…
Very helpful and polite and managed to lower my bill.
November 25, 2025
Unprompted review
Reply from Vodafone UK - Burgess Hill
Hi Amino,
Your kind words mean so much—thank you for sharing this wonderful review!
If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We’re always here to help!
Thanks again,
Vodafone Social Media Team
Max was excellent
Max was excellent. It wasn’t just that he saved me money but he was creative in how we structured my contracts, as well as being charming and funny in what, let’s face it, is a fairly mundane task of taking you through a contract. He’s an asset to Vodafone! Also, he helped to sort out some issues with an iPhone, not just upgrading me to different contracts.
November 15, 2025
Unprompted review
Reply from Vodafone UK - Burgess Hill
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Really great customer service in store…
Really great customer service in store from Max. Supportive, informative and great knowledge of packages etc. seamless transition from another network.
November 15, 2025
Unprompted review
Reply from Vodafone UK - Burgess Hill
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Excellent customer service
Went in to discuss my contract and options available. Dylan was SUPER HELPFUL, not only did he offer me the best options but also addressed some issues on the account which I didnt know about. Thank you very much Dylan, your customer service is an asset to any company.
October 28, 2025
Unprompted review
Reply from Vodafone UK - Burgess Hill
Hi. We're happy to hear that you had a positive experience! We appreciate you taking the time to share your feedback and are so glad that the assistance you received was helpful and addressed your needs. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Max was really good very helpful
Max was really good very helpful, professional thanks for the great service
October 25, 2025
Unprompted review
Reply from Vodafone UK - Burgess Hill
Hi. We appreciate you taking the time to share your experience. We're so happy to hear that you received such great support and helpful service! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Burgess Hill
Hi. Thank you for your review. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Today I went to my Local Burgess Hill…
Today I went to my Local Burgess Hill Vodafone shop to renew my plan and was greeted by Max. The entire experience was a pleasure, Max was so knowledgably and explained everything I wanted to know. I left with a new 2 year plan that I am very happy with. Max is a true asset to the company and it is because of experiences like this that I have stayed with Vodafone since 2017. Please Pass this praise onto his manager.
October 16, 2025
Unprompted review
Reply from Vodafone UK - Burgess Hill
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Excellent service
Excellent service. Dylan was friendly and professional. He answered my queries and dealt with my issues. I would highly recommend the shop.
October 1, 2025
Unprompted review
Reply from Vodafone UK - Burgess Hill
Hey Susie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Dylan has been helpful and spent time…
Dylan has been helpful and spent time to explain and find the right deals on more than one occasion
September 19, 2025
Unprompted review
Reply from Vodafone UK - Burgess Hill
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Dylan was fantastic
Dylan was fantastic - extremely helpful and knowledgeable - wouldn’t want to go to anyone else!!
September 11, 2025
Unprompted review
Reply from Vodafone UK - Burgess Hill
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Dylan extremely helpful
Dylan was extremely helpful and managed to get my phone to turn on after it not working for some time. He has a very friendly and professional manner.
September 3, 2025
Unprompted review
Reply from Vodafone UK - Burgess Hill
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Dylan was very helpful ordering my new…
Dylan was very helpful ordering my new phone. Would recommend again
September 3, 2025
Unprompted review
Reply from Vodafone UK - Burgess Hill
Thanks for your review,
Vodafone Social Media Team
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