We visited a Vodafone store in 'Burgess Hill (West Sussex)' on 4th June 2026, where we were greeted by an exemplary advisor. The purpose of our visit was for me to update my iPhone contract as my 24-m... See more
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Location
Switch location11 Market Place, RH15 9NP Burgess Hill, GB
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Max was excellent. It wasn’t just that he saved me money but he was creative in how we structured my contracts, as well as being charming and funny in what, let’s face it, is a fairly mundane task of... See more
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I went to Vodafone in Burgess Hill with a very complicated problem that customer services on the phone could not sort out. The assistant manager Caleb was incredibly helpful and patient. Five star tr... See more
Company replied
Excellent customer service at your Burgess Hill branch - in particular 0liver and Dylan. Very knowledgeable and sorted out our problem with no hassle. Made us feel at ease - very helpful. Will def... See more
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Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Burgess Hill
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
11 Market Place, RH15 9NP, Burgess Hill, United Kingdom
4.9
Excellent
146 reviews
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I had a great experience with Luca
I had a great experience with Luca. He helped me a lot to upgrade to an S25Ultra phone. Even though he was the only site manager he was very caring and ready to help anyone with any problem. He is a great man and his talent for doing things quickly and well is appreciated. As I told him, he would be a great manager for Vodafone. Thank you for your help today.
May 7, 2025
Unprompted review
Reply from Vodafone UK - Burgess Hill
Hey Violeta,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Dylan and Luca were so very helpful
Dylan and Luca were so very helpful, they managed to move over the picture of the dog onto my new phone. Will come back again.
May 1, 2025
Unprompted review
Reply from Vodafone UK - Burgess Hill
Hey Jean,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service from Oliver and Harvie
Great service from Oliver and Harvie. Helped us move our new phones over to vodafone so much easier than EE!
April 6, 2025
Unprompted review
Reply from Vodafone UK - Burgess Hill
Hey Roy,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Fabulous customer service
Fabulous customer service, Ollie and Dylan are amazing ambassadors to Vodafone. They helped me get a much better Broadband deal, paying less and faster speed. Very happy! Big thank you ….
April 6, 2025
Unprompted review
Reply from Vodafone UK - Burgess Hill
Hey Melanie,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Service beyond and above
Dylan the store manager was absolutely brilliant helping us out setting up our new accounts, very customer oriented and going beyond and above to find a solution.
April 5, 2025
Unprompted review
Reply from Vodafone UK - Burgess Hill
Hi Roxanne,
We really appreciate your wonderful review and the amazing support for Dylan.
If you ever need assistance, feel free to contact our Social Media team on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.
Thank you,
Vodafone Social Media Team
Dylan was amazing come in to look for a…
Dylan was amazing come in to look for a phone for my brother he got me a good deal and so happy with it thankyou so much you guys are a star
April 4, 2025
Unprompted review
Reply from Vodafone UK - Burgess Hill
Hey Sophie,
Thanks for the lovely review and fantastic support for Dylan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Dylan is super friendly and helpful
Dylan is super friendly and helpful, great experience!
March 27, 2025
Unprompted review
Reply from Vodafone UK - Burgess Hill
Hey Joseph,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I've been a customer of Vodafone for…26 years wouldn't go anywhere else
I've been a customer of Vodafone for over 26 years I've always found staff help ful with queries problems sorted immediately so I'm very happy to continue using Vodafone as my go to phone shop young man called Dylan was extremely helpful today in Burgess Hill shop
March 6, 2025
Unprompted review
Reply from Vodafone UK - Burgess Hill
Hi Susan
Your fantastic feedback for Dylan is really appreciated, thank you! If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Thomas was so helpful and patient…
Thomas was so helpful and patient explain everything clearly as well as taking time to help new member of staff
Excellent thank you so much
March 5, 2025
Unprompted review
Reply from Vodafone UK - Burgess Hill
Hi Linda,
We appreciate your positive feedback for Thomas. If you ever need further help, don't hesitate to pop our team a message on:
If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Dylan and Thomas were very helpful…
Dylan and Thomas were very helpful moving my pictures over to my new phone and helped me reduce my bill with BT. Would reccomend to anyone to see them. 5/5
March 3, 2025
Unprompted review
Reply from Vodafone UK - Burgess Hill
Hi Barbara,
Thank you for taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Helpful staff and made it an easy…
Helpful staff and made it an easy transition would definitely recommend.
Thanks again
March 1, 2025
Unprompted review
Reply from Vodafone UK - Burgess Hill
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Thomas was very helpful and friendly
Thomas was very helpful and friendly. Patient with people who are not as tach savvy as some. Very clear
March 1, 2025
Unprompted review
Reply from Vodafone UK - Burgess Hill
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Thomas and Dylan were helpful and…
Thomas and Dylan were helpful and explained everything!
Very patient I would recommend highly
Thank you
February 11, 2025
Unprompted review
Reply from Vodafone UK - Burgess Hill
Hi Richard. Thank you for your review for both Thomas and Dylan. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service
Thomas was very helpful, comprehensive, patient and approachable. Great service fully recommend
February 5, 2025
Unprompted review
Reply from Vodafone UK - Burgess Hill
Hi Karen,
Thanks for taking your time to share this experience in store with Thomas. We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Great service
Dylan was very helpful and patient, great service thanks
February 3, 2025
Unprompted review
Reply from Vodafone UK - Burgess Hill
Hi Sophie. Thank you for your review for Dylan. It's always lovely to read great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great experience with Thomas at Burgess Hill Vodafone
Thomas was extremely helpful, he made something that is not always simple easy to understand. He was friendly, informative and I’m really happy with my new phone and deal. I would highly recommend to friends and family.
February 3, 2025
Unprompted review
Reply from Vodafone UK - Burgess Hill
Hi Em. Thank you for your review for Thomas. It's always lovely to read such brilliant feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
5 ☆ service from Thomas
Thomas was so professional,helpful and very patient today!
A very valuable member of the Vodafone team!
February 1, 2025
Unprompted review
Reply from Vodafone UK - Burgess Hill
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
Dylan was brilliant
Dylan was brilliant
Calm, well informed and very knowledgeable
Thankyou we will be back
Emma
January 11, 2025
Unprompted review
Reply from Vodafone UK - Burgess Hill
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
I came in really frustrated all better
I came in really frustrated, Dylan made it all better
January 11, 2025
Unprompted review
Reply from Vodafone UK - Burgess Hill
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Great service...Dylan was really…
Great service...Dylan was really helpful and would have no problem recommending to anyone.
January 11, 2025
Unprompted review
Reply from Vodafone UK - Burgess Hill
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
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