We visited a Vodafone store in 'Burgess Hill (West Sussex)' on 4th June 2026, where we were greeted by an exemplary advisor. The purpose of our visit was for me to update my iPhone contract as my 24-m... See more
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Location
Switch location11 Market Place, RH15 9NP Burgess Hill, GB
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Max was excellent. It wasn’t just that he saved me money but he was creative in how we structured my contracts, as well as being charming and funny in what, let’s face it, is a fairly mundane task of... See more
Company replied
I went to Vodafone in Burgess Hill with a very complicated problem that customer services on the phone could not sort out. The assistant manager Caleb was incredibly helpful and patient. Five star tr... See more
Company replied
Excellent customer service at your Burgess Hill branch - in particular 0liver and Dylan. Very knowledgeable and sorted out our problem with no hassle. Made us feel at ease - very helpful. Will def... See more
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Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Burgess Hill
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
11 Market Place, RH15 9NP, Burgess Hill, United Kingdom
4.9
Excellent
146 reviews
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Thomas was very helpful could not ask…
Thomas was very helpful could not ask for better service.
January 5, 2025
Unprompted review
Reply from Vodafone UK - Burgess Hill
Hi Diana,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Thomas was very helpful and dealt with…
Thomas was very helpful and dealt with my problem efficiently.
In particular he gave good feedback and updates as he was dealing with the situation.
December 20, 2024
Unprompted review
Reply from Vodafone UK - Burgess Hill
Hi David,
Thanks for sharing your excellent feedback for Thomas. If you need any help in the future, please message us on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Dylan does the job
Dylan actually made the changes to my contract and saved me some money.
Brilliant
December 16, 2024
Unprompted review
Reply from Vodafone UK - Burgess Hill
Hi Andrew,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Thomas was super
Thomas was super. He explained everything very well, very helpful and knowledgeable. Helped me massively as my poor phone died. Thank you very much Tom!
December 13, 2024
Unprompted review
Reply from Vodafone UK - Burgess Hill
Hey Katie,
This is what we love to hear! Thank you for your 5-star review.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent and good service from Thomas…
Excellent and good service from Thomas and Dylan the manager
December 13, 2024
Unprompted review
Reply from Vodafone UK - Burgess Hill
Hey Robert,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
lovely staff
Florence, and Dylan were amazing, was going to switch but they kept me on. Lovely guys left with a smile
November 29, 2024
Unprompted review
Reply from Vodafone UK - Burgess Hill
Hi Oscar,
Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
The staff have been extremely helpful…
The staff have been extremely helpful with sorting out my accounts and upgrades, I would definitely recommend Vodafone to anyone.
November 18, 2024
Unprompted review
Reply from Vodafone UK - Burgess Hill
Hi Jason. Thank you for your review for the team. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Staff extremely helpful and patient
Staff extremely helpful and patient
November 18, 2024
Unprompted review
Reply from Vodafone UK - Burgess Hill
Hi Bruno,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
I'd like to thank Dylan for a smooth…
I'd like to thank Dylan for a smooth transaction, was very helpful and friendly
November 16, 2024
Unprompted review
Reply from Vodafone UK - Burgess Hill
Hi John,
Thank you for taking the time to leave us a 5 star review and the feedback about Dylan.
Thanks,
The Vodafone Social Media Team
Dylan and Florence were great
Dylan and Florence were great. Very helpful and explained everything. Very happy with my new phone
November 2, 2024
Unprompted review
Reply from Vodafone UK - Burgess Hill
Hello, Dawn,
It's always our aim to provide a helpful service, so it's great to hear that Dylan and Florence delivered! We really appreciate you taking the time to leave feedback on your recent experience.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Outstanding service
I have been with Vodafone for over 20 years
The Burgess hill branch by far has been the most professional and friendly
Elise treated me with warmth and kindness and saved me a fortune on my monthly bill! Unlike other branches where I’ve always ended up paying more. Elise and Dylan are a credit to your company
Thank you I will return in future
October 22, 2024
Unprompted review
Reply from Vodafone UK - Burgess Hill
Hi Anderson. Thank you for your review for Elise, Dylan and the team. It's always lovely to read such fantastic feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thank you matt for new phone and moving…
Thank you matt for new phone and moving my info over, thanks again and you are always so kind
October 16, 2024
Unprompted review
Reply from Vodafone UK - Burgess Hill
Hi Barbara,
This is such a great review for Matt. Thanks for sharing. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Thank you Matt fir helping me with my…
Thank you Matt fir helping me with my phone as could get calls on my phone thank you matt and Vodafone
October 16, 2024
Unprompted review
Reply from Vodafone UK - Burgess Hill
Hi Allan,
This is a great review for Matt. Thanks for sharing. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Reply from Vodafone UK - Burgess Hill
Hey Jamie, thanks for your awesome feedback.
All the best, The Vodafone Social Media team
Matt helped me with extra data and set…
Matt helped me with extra data and set Google up
October 5, 2024
Unprompted review
Reply from Vodafone UK - Burgess Hill
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
Matt helped me to move info over from…
Matt helped me to move info over from phone to phone and got me new phone
October 2, 2024
Unprompted review
Reply from Vodafone UK - Burgess Hill
Hi Peter,
Thank you for taking the time to leave us a 5 star review and the great feedback about Matt.
Thanks,
The Vodafone Social Media Team
Matt helpedd me to move my data from…
Matt helpedd me to move my data from old device to new device
September 18, 2024
Unprompted review
Reply from Vodafone UK - Burgess Hill
Hi Michael,
It's great to see your kind words for Matt, we really glad to see he could help. If you ever need more support, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great service from burgess hill
Great service from burgess hill, new phone and saved money and helped to transfer data from phone to phone
September 17, 2024
Unprompted review
Reply from Vodafone UK - Burgess Hill
Thanks for your 5 star review! If you ever need help, just pop our team message on X - vodafone.uk/3LXh2xl Facebook - vodafone.uk/3lCYUxW or Instagram - https://ig.me/m/vodafone We'd be happy to assist 🙂 Thanks, Vodafone Social Media Team
Reply from Vodafone UK - Burgess Hill
Hi Stephen,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Helpful staff and now my go to provider!
Helpful staff and now my go to provider! Sanjay was very knowledgeable and willing to help me get the best option!
September 11, 2024
Unprompted review
Reply from Vodafone UK - Burgess Hill
Hi Ashley,
Thanks for taking your time to leave this review for Sanjay. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
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