We visited a Vodafone store in 'Burgess Hill (West Sussex)' on 4th June 2026, where we were greeted by an exemplary advisor. The purpose of our visit was for me to update my iPhone contract as my 24-m... See more
Company replied
11 Market Place, RH15 9NP Burgess Hill, GB
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We visited a Vodafone store in 'Burgess Hill (West Sussex)' on 4th June 2026, where we were greeted by an exemplary advisor. The purpose of our visit was for me to update my iPhone contract as my 24-m... See more
Company replied
Max was excellent. It wasn’t just that he saved me money but he was creative in how we structured my contracts, as well as being charming and funny in what, let’s face it, is a fairly mundane task of... See more
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I went to Vodafone in Burgess Hill with a very complicated problem that customer services on the phone could not sort out. The assistant manager Caleb was incredibly helpful and patient. Five star tr... See more
Company replied
Excellent customer service at your Burgess Hill branch - in particular 0liver and Dylan. Very knowledgeable and sorted out our problem with no hassle. Made us feel at ease - very helpful. Will def... See more
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11 Market Place, RH15 9NP, Burgess Hill, United Kingdom
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found me a great deal and i saved £300 by switching my broadband from BT! thank you

Reply from Vodafone UK - Burgess Hill
Amazing service! Very friendly team and everyone seems to really enjoy working together! Great atmosphere! you dont see that often these days

Reply from Vodafone UK - Burgess Hill

Reply from Vodafone UK - Burgess Hill
Staff were absolutely great, very friendly and professional. They helped me get rid of the remainder of my balance and get an early upgrade ( a month or so)
Hats off to their manager Richard, he seemed very organised with the store and his staff. Will be using again for sure.

Reply from Vodafone UK - Burgess Hill
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