Vodafone UK - Burgess Hill Reviews 

146
TrustScore 5 out of 5

4.9

11 Market Place, RH15 9NP Burgess Hill, GB


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Rated 5 out of 5 stars

We visited a Vodafone store in 'Burgess Hill (West Sussex)' on 4th June 2026, where we were greeted by an exemplary advisor. The purpose of our visit was for me to update my iPhone contract as my 24-m... See more

Company replied

Rated 5 out of 5 stars

Max was excellent. It wasn’t just that he saved me money but he was creative in how we structured my contracts, as well as being charming and funny in what, let’s face it, is a fairly mundane task of... See more

Company replied

Rated 5 out of 5 stars

I went to Vodafone in Burgess Hill with a very complicated problem that customer services on the phone could not sort out. The assistant manager Caleb was incredibly helpful and patient. Five star tr... See more

Company replied

Rated 5 out of 5 stars

Excellent customer service at your Burgess Hill branch - in particular 0liver and Dylan. Very knowledgeable and sorted out our problem with no hassle. Made us feel at ease - very helpful. Will def... See more

Company replied


Company details


Contact info

  • 11 Market Place, RH15 9NP, Burgess Hill, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

146 reviews

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4.9

All reviews

(146)

41,293 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing service

August 1, 2023
Unprompted review
Vodafone UK - Burgess Hill logo

Reply from Vodafone UK - Burgess Hill

Hey David,

Thanks for sharing this experience. This is great to hear, we're pleased you're happy with the services we provide.

Should you require any assistance from us, feel free to message us on Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

broadband saving

found me a great deal and i saved £300 by switching my broadband from BT! thank you

August 22, 2023
Unprompted review
Vodafone UK - Burgess Hill logo

Reply from Vodafone UK - Burgess Hill

Hey Jenny,

This is great to hear! We're glad you're satisfied since switching to our broadband, and make a huge saving!

If you ever need any help, you can message us via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing service

Amazing service! Very friendly team and everyone seems to really enjoy working together! Great atmosphere! you dont see that often these days

June 15, 2023
Unprompted review
Vodafone UK - Burgess Hill logo

Reply from Vodafone UK - Burgess Hill

Hey Katy,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Easy to get hold of someone at Vodafone

April 24, 2023
Unprompted review
Vodafone UK - Burgess Hill logo

Reply from Vodafone UK - Burgess Hill

Hi Sam. Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Staff were absolutely great

Staff were absolutely great, very friendly and professional. They helped me get rid of the remainder of my balance and get an early upgrade ( a month or so)
Hats off to their manager Richard, he seemed very organised with the store and his staff. Will be using again for sure.

May 10, 2023
Unprompted review
Vodafone UK - Burgess Hill logo

Reply from Vodafone UK - Burgess Hill

Hi Ben. Thank you for your review for both Richard and the Burgess Hill team. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat

Thanks again,
Vodafone Social Media Team

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