LIAM IS EXCELLENT! He solved an engineer billing and account issues on 5 different ongoing plans that’s has taken years to resolve! Thankyou soo soo much , you are the best at Vodaphone Burnley branch... See more
Company replied
Location
Switch location36 The Mall, BB11 1BA Burnley, GB
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See what reviewers are saying
I went to Vodafone in Burnley and sat down with Keifer to sort my new Wi-Fi. He was unbelievably helpful and knowledgeable about everything I asked! I usually find these tasks daunting but he made eve... See more
Company replied
keifer served me today. he was such a pleasant man really took the time to explain all the different offers they had in store. i ended up getting the new iphone. really pleased with it
Company replied
Sean at the Burnley branch found a terrific deal on the new Google Pixel 11 pro. Excellent customer service.
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Burnley
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
36 The Mall, BB11 1BA, Burnley, United Kingdom
4.9
Excellent
283 reviews
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Reply from Vodafone UK - Burnley
Hi Natalie. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vodafone Burnley
Visited, as I needed a new phone and I like to speak to a person. The staff there are very helpful and knowledgeable. Helped me pick a phone and contact that I am happy with. I am not the most technical person but a young man called Danny was very patient and I would recommend him to us old folk that need that extra bit of technical help when choosing a phone.
June 23, 2023
Unprompted review
Reply from Vodafone UK - Burnley
Hey Louise,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great service
Great service in store from Danny m, would recommend him & the store.
June 30, 2023
Unprompted review
Reply from Vodafone UK - Burnley
Hey Aime,
Thanks for the feedback for Danny, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great service and great staff…
Great service and great staff especially keifer
June 27, 2023
Unprompted review
Reply from Vodafone UK - Burnley
Hey Alan,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Briliant service from Liam very helpful
June 20, 2023
Unprompted review
Reply from Vodafone UK - Burnley
Hey Jordan,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Amazing customer service from Dan
June 20, 2023
Unprompted review
Reply from Vodafone UK - Burnley
Hey Matthew,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Such a pleasure,
Such a pleasure,
Pleasent envoirment and very much help full staff ,
Full time customer from now on!
June 20, 2023
Unprompted review
Reply from Vodafone UK - Burnley
Hey Rehman,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Customer service
Customer service in Burnley Vodaphone shop in Burnley was amazing by keifer the sales assistant
June 17, 2023
Unprompted review
Reply from Vodafone UK - Burnley
Hey Sharon,
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Very helpfull
June 16, 2023
Unprompted review
Reply from Vodafone UK - Burnley
Hey Pauline,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Brill survive very helpful
June 16, 2023
Unprompted review
Reply from Vodafone UK - Burnley
Hey Hilary,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Keifer was very helpful in store and…
Keifer was very helpful in store and made everything so easy
May 26, 2023
Unprompted review
Reply from Vodafone UK - Burnley
Hey Dave,
Thanks for letting us know what an amazing job Keifer did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Good service
May 19, 2023
Unprompted review
Reply from Vodafone UK - Burnley
Thanks for your fab feedback George.
All the best,
The Vodafone Social Media Team
Reply from Vodafone UK - Burnley
Hey there,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Tom was really helpful in setting up my…
Tom was really helpful in setting up my new phone for me, a credit to the Burnley store!
May 13, 2023
Unprompted review
Reply from Vodafone UK - Burnley
Hi Linda, Thank you for your review for Tom. It's always good to read nice feedback for one of our team.
Thanks again,
The Vodafone Social Media Team
Very polite
Very polite, pleasant, helpful and friendly, did what EE couldn't or wouldn't, 5*
May 12, 2023
Unprompted review
Reply from Vodafone UK - Burnley
This is great to read KJ, I'm glad to hear you know you can rely on us!
Thanks,
The Vodafone Social Media Team
Understanding how the phone is been…
Understanding how the phone is been paid for broke down to how i Understand the contract. Very helpfull customer service
May 10, 2023
Unprompted review
Reply from Vodafone UK - Burnley
Hey there,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Liam was very helpful
Liam was very helpful and got us sorted with everything we needed. Good knowledge and informative
May 6, 2023
Unprompted review
Reply from Vodafone UK - Burnley
Hey Aimee,
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Great service :)
Really quick and efficient. Really helped me out with a new phone after a clumsy mistake.
May 6, 2023
Unprompted review
Reply from Vodafone UK - Burnley
Hey Maisie,
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Keifer was very helpful in the store…
Keifer was very helpful in the store and really went above and beyond for me!!
May 5, 2023
Unprompted review
Reply from Vodafone UK - Burnley
Hey Christine,
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
I came into the burnley store today to…
I came into the burnley store today to arrange an additional phone contract. Liam was so helpful and knowledgeable. I wouldn’t have guessed he was relatively new until he mentioned it. Fantastic. Many thanks
May 3, 2023
Unprompted review
Reply from Vodafone UK - Burnley
Hi Stephanie,
This is such a lovely review for Liam. I'm sure he'll really appreciate this feedback. Thanks for taking your time to share it.
We're always here to help if you need anything. You can reach us by dropping us a message either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
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