LIAM IS EXCELLENT! He solved an engineer billing and account issues on 5 different ongoing plans that’s has taken years to resolve! Thankyou soo soo much , you are the best at Vodaphone Burnley branch... See more
Company replied
Location
Switch location36 The Mall, BB11 1BA Burnley, GB
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I went to Vodafone in Burnley and sat down with Keifer to sort my new Wi-Fi. He was unbelievably helpful and knowledgeable about everything I asked! I usually find these tasks daunting but he made eve... See more
Company replied
keifer served me today. he was such a pleasant man really took the time to explain all the different offers they had in store. i ended up getting the new iphone. really pleased with it
Company replied
Sean at the Burnley branch found a terrific deal on the new Google Pixel 11 pro. Excellent customer service.
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Burnley
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
36 The Mall, BB11 1BA, Burnley, United Kingdom
4.9
Excellent
283 reviews
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Keifer was amazing and couldn’t do more…
Keifer was amazing and couldn’t do more for us in store
September 27, 2023
Unprompted review
Reply from Vodafone UK - Burnley
Hi Sandra,
It's great to hear how Keifer was able to help, and provide a good experience. Thanks for leaving a review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
The guys in store are so helpful
The guys in store are so helpful! Taking the time to find out my needs and what tariff was best for me!! Thank you keifer your customer service was top class and thank you Dan for all the help!! Sabs
September 14, 2023
Unprompted review
Reply from Vodafone UK - Burnley
Hi Sabina. Thank you for your review. It's always lovely to read such fab feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I had a great experience being served…
I had a great experience being served and advised by Natasha. Real credit to the company, very friendly and smiley.
September 8, 2023
Unprompted review
Reply from Vodafone UK - Burnley
Hey Maddie,
Thanks for the lovely review and fantastic support for Natasha.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Very friendly
Very friendly, helpful and knowledgeable. Went the extra mile to help.
September 10, 2023
Unprompted review
Reply from Vodafone UK - Burnley
Hey Damon,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Pleasant helpful & knowledgeable staff
September 9, 2023
Unprompted review
Reply from Vodafone UK - Burnley
Hey Mark,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Toped up by £40 then paid for BVB30 few…
Toped up by £40 then paid for BVB30 few hours after Vodafone taken my last ten pound of credit and give me two GB of data, I never asked for this data I called customer service we're sorry all our colleagues are currently unavailable please try again later well you know they're not busy because it doesn't put you on hold it terminates the call. For months on end now this being continuous issues with Vodafone random text messages problems with topping up & system delays not good enough
August 26, 2023
Unprompted review
Reply from Vodafone UK - Burnley
Hi Jack,
Apologies for the issue you've faced when topping up. If you still require any assistance, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK where we will be happy to help.
Thanks,
Vodafone Social Media Team
The store manager
The store manager, Dan, was excellent! He clearly knew what he was talking about and was able to advise me with lots of detail and awareness about what was a complicated case. Very impressed with him, his level of knowledge and his service.
August 16, 2023
Unprompted review
Reply from Vodafone UK - Burnley
Hey Roger,
Thanks for the lovely review and fantastic support for Dan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great service at Vodaphone Burnley
Liam came across a number of problems on the migration process, he however perceived, and after a little while succeeded in getting it done. At no time was it too much to bother with.
August 19, 2023
Unprompted review
Reply from Vodafone UK - Burnley
Hey,
Thanks for letting us know what an amazing job Liam did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Liam has gone above & beyond
Liam has gone above & beyond, an excellent team member of the Burnley store. Very friendly & his customer service is fantastic!!
August 16, 2023
Unprompted review
Reply from Vodafone UK - Burnley
Hi Elizabeth. Thank you for your review for Liam. It's always lovely to read such fantastic feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Keifer was very helpful
August 16, 2023
Unprompted review
Reply from Vodafone UK - Burnley
Hi Dylan. Thank you for your review for Keifer. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent friendly helpful advice and…
Excellent friendly helpful advice and knowledgeable. Explained everything needed. Kroger was extremely helpful
August 16, 2023
Unprompted review
Reply from Vodafone UK - Burnley
Hi Consumer,
This is such an amazing review for Kroger. Thanks for sharing your kind words and feedback.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Good sevice from pleasant staff and…excellent service
Good sevice from pleasant staff and given a good deal on broadband and phone
August 16, 2023
Unprompted review
Reply from Vodafone UK - Burnley
Hi Mrs Judith Stonier,
Thanks for your review for our Burnley store.
If you ever need any help with your Home Broadband, we've a dedicated tool here: https://vodafone.uk/2krM6Lw - this will help to run tests on your line.
Thanks again,
Vodafone Social Media team
Excellent serve from all the staff
August 15, 2023
Unprompted review
Reply from Vodafone UK - Burnley
Hi there,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
happy and helpful
Tom at Burnley store very helpful major part of the team. Not pushy got my phone all set up left a happy customer
August 11, 2023
Unprompted review
Reply from Vodafone UK - Burnley
Hey John,
Thanks for the lovely review and fantastic support for Tom.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great advice from Anjum
Great advice from Anjum. Explained everything really well and very helpful. Got just what I needed!
August 11, 2023
Unprompted review
Reply from Vodafone UK - Burnley
Hey Janet,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Dan the man (That listens and gives caffeine haha!)
The manager Dan at Burnley store was very informative, friendly and helpful with helping me choose the best phone and deal for my upgrade.
August 9, 2023
Unprompted review
Reply from Vodafone UK - Burnley
Hi Sandra. Thank you for your review for Dan. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent experience in Vodafone…
Excellent experience in Vodafone Burnley, especially keifer!!
July 25, 2023
Unprompted review
Reply from Vodafone UK - Burnley
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Advice and questions
Friendly approach and was very informative on the questions we had asked. Staff very pleasant and approachable.
July 11, 2023
Unprompted review
Reply from Vodafone UK - Burnley
Hi. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very informative
July 22, 2023
Unprompted review
Reply from Vodafone UK - Burnley
Hi Tom,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Fantastic customer service
Fantastic customer service! Liam was very helpful and very knowledgeable, helped me pick the best phone for me.
July 14, 2023
Unprompted review
Reply from Vodafone UK - Burnley
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
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