Vodafone UK - Burnley Reviews 

283
TrustScore 5 out of 5

4.9

36 The Mall, BB11 1BA Burnley, GB


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Rated 5 out of 5 stars

LIAM IS EXCELLENT! He solved an engineer billing and account issues on 5 different ongoing plans that’s has taken years to resolve! Thankyou soo soo much , you are the best at Vodaphone Burnley branch... See more

Company replied

Rated 5 out of 5 stars

I went to Vodafone in Burnley and sat down with Keifer to sort my new Wi-Fi. He was unbelievably helpful and knowledgeable about everything I asked! I usually find these tasks daunting but he made eve... See more

Company replied

Rated 5 out of 5 stars

keifer served me today. he was such a pleasant man really took the time to explain all the different offers they had in store. i ended up getting the new iphone. really pleased with it

Company replied

Rated 5 out of 5 stars

Sean at the Burnley branch found a terrific deal on the new Google Pixel 11 pro. Excellent customer service.

Company replied


Company details


Contact info

  • 36 The Mall, BB11 1BA, Burnley, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

283 reviews

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4.9

All reviews

(283)

42,866 reviews in the last 12 months

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Rated 5 out of 5 stars

Pleasant knowledgable and helpful…

Pleasant knowledgable and helpful assistant, Liam. Explained everything thoroughly and I am happy with the deal. Five stars!

January 8, 2024
Unprompted review
Vodafone UK - Burnley logo

Reply from Vodafone UK - Burnley

Hi Paula,

This is a great 5-star review for Liam. Thanks for sharing.

If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Listened well

Listened well - friendly and saved me some £ and resolved my problem very quickly and hassle free

January 2, 2024
Unprompted review
Vodafone UK - Burnley logo

Reply from Vodafone UK - Burnley

Hi Mr Walker,

Thanks for reviewing and sharing your feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Keifer was great in store

Keifer was great in store. Very helpful!!

January 2, 2024
Unprompted review
Vodafone UK - Burnley logo

Reply from Vodafone UK - Burnley

Hi Sam,

Thank you for your review, and great feedback for Keifer.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Hbwbqbwb

The person who helped us out was very nice called Liam also very friendly

January 2, 2024
Unprompted review
Vodafone UK - Burnley logo

Reply from Vodafone UK - Burnley

Hey Isabelle,

It's great to hear your feedback for Liam. Thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Friendly and helpful

January 2, 2024
Unprompted review
Vodafone UK - Burnley logo

Reply from Vodafone UK - Burnley

Hey Dylan,

Thank you for taking the time to review and share this feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Liam was very friendly and help full

January 2, 2024
Unprompted review
Vodafone UK - Burnley logo

Reply from Vodafone UK - Burnley

Hi Steph,

Thanks for taking the time to review and share this feedback for Liam.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful very kind I awill come…

Very helpful very kind I awill come again

December 18, 2023
Unprompted review
Vodafone UK - Burnley logo

Reply from Vodafone UK - Burnley

Hi Pat.

Thank you for your review and feedback, we appreciate it.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Great experience

December 16, 2023
Unprompted review
Vodafone UK - Burnley logo

Reply from Vodafone UK - Burnley

Hey Kyle,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very quick and efficient service

Very quick and efficient service. Highly recommend.

December 14, 2023
Unprompted review
Vodafone UK - Burnley logo

Reply from Vodafone UK - Burnley

Hi Kimberley,

We're pleased to hear your feedback. Thanks for taking the time to review.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful

Very helpful, fast service

December 14, 2023
Unprompted review
Vodafone UK - Burnley logo

Reply from Vodafone UK - Burnley

Hi Anthony,

It's great to hear your feedback, thanks for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

New phone day

Very knowledge and a great understanding of what the customer needs.
The office software needs updating

December 13, 2023
Unprompted review
Vodafone UK - Burnley logo

Reply from Vodafone UK - Burnley

Hey Martin,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Liam at the Burnley shop was very…

Liam at the Burnley shop was very helpful lovely lad very knowledgeable about all aspects off phones 😊
The only draw back was it took ages to do as your system computer to do our sale 😩

December 13, 2023
Unprompted review
Vodafone UK - Burnley logo

Reply from Vodafone UK - Burnley

Hey Deborah,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Keifer was very helpful

December 8, 2023
Unprompted review
Vodafone UK - Burnley logo

Reply from Vodafone UK - Burnley

Hey Michael,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very good and helpful and easy

December 6, 2023
Unprompted review
Vodafone UK - Burnley logo

Reply from Vodafone UK - Burnley

Hey James,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Liam was extremely helpful with…

Liam was extremely helpful with upgrading my partners phone and assisted with saving money with our bill 10 outta 10

December 5, 2023
Unprompted review
Vodafone UK - Burnley logo

Reply from Vodafone UK - Burnley

Hi LoneRanger,

This is a great review for Liam. It's good to hear you found the best option for you in store.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Rated 5 out of 5 stars

We worked with Liam and he was…

We worked with Liam and he was absolutely lovely and very patient in explaining things to me. He walked me through my bill and I managed to save money and also upgrade my phone for less than what I was paying for my previous phone. Overall a very stress-free experience.

December 5, 2023
Unprompted review
Vodafone UK - Burnley logo

Reply from Vodafone UK - Burnley

Hi Luna,

This is an amazing review for Liam. I’m glad to hear you found the best option for you when visiting the store.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Rated 5 out of 5 stars

Very friendly staff

Very friendly staff, helpful and provided all the information I needed for my new phone contract!

November 18, 2023
Unprompted review
Vodafone UK - Burnley logo

Reply from Vodafone UK - Burnley

Hey there,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Liam was absolutely brilliant.He sorted…

Liam was absolutely brilliant.He sorted a cheaper tariff and better phone than I was quoted in another branch.Really recommend Liam

November 18, 2023
Unprompted review
Vodafone UK - Burnley logo

Reply from Vodafone UK - Burnley

Hey Lynn,

Thanks for the lovely review and fantastic support for Liam.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service

Great service. Very knowledgeable & helpful

November 13, 2023
Unprompted review
Vodafone UK - Burnley logo

Reply from Vodafone UK - Burnley

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Liam was amazing helped us get…

Liam was amazing helped us get everything sorted and was very friendly

November 8, 2023
Unprompted review
Vodafone UK - Burnley logo

Reply from Vodafone UK - Burnley

Hey Jess,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

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