I visited the Burton branch today and I was served by Ryan who was fantastic . I chose to go to the Burton store despite me living closer to Derby due to terrible rude management Sayfur and Jay at... See more
Company replied
Location
Switch location14 Underhill Walk, DE14 1DE Burton on Trent, GB
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See what reviewers are saying
Excellent customer service! My last visit was 2 years ago and staff was really helpful and sorted my roaming in a blast! There and back again, Zanas helped us twice with our new phone and account chec... See more
Company replied
We received great customer service from Ryan the assistant manager from the Burton on Trent branch today. Helped us find a phone to suit my moms needs he was very knowledgeable about the phones that w... See more
Company replied
Went in to check if I was eligible for an upgrade - Kiera managed to find I could have a brand new phone for less than I'm currently paying
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Burton on Trent
Written by the company
Contact info
14 Underhill Walk, DE14 1DE, Burton on Trent, United Kingdom
4.9
Excellent
290 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Zanas is Very well mannered person
Zanas is Very well mannered person, good at his job
August 16, 2026
Unprompted review
Reply from Vodafone UK - Burton on Trent
Hey Tim,
Thanks for the lovely review and fantastic support for Zanas.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Hamna was very helpful
August 1, 2026
Unprompted review
Reply from Vodafone UK - Burton on Trent
Hey Helen,
Thanks for the lovely review and fantastic support for Hamna.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Burton on Trent
Hey George,
Thanks for the lovely review and fantastic support for Hamna.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Zanas helped me factory reset my phone.
July 30, 2026
Unprompted review
Reply from Vodafone UK - Burton on Trent
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ryan and hafsa helped me with a new…
Ryan and hafsa helped me with a new contract and kindly transferred everything from my old device. Couldnt speak highly of the pair and the store
July 29, 2026
Unprompted review
Reply from Vodafone UK - Burton on Trent
Hey John,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Hamna sorted out my transfer
Hamna sorted out my transfer. She was very helpful.
July 28, 2026
Unprompted review
Reply from Vodafone UK - Burton on Trent
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Zanas helped us with our data transfer…
Zanas helped us with our data transfer and got us a new phone deal
July 26, 2026
Unprompted review
Reply from Vodafone UK - Burton on Trent
Hey Karen,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Zanas.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ryan helped me transfer all my data…
Ryan helped me transfer all my data from my old phone to my shiny new one. Always grateful. for the burton Vodafone store. Also android Dave is a nice chap
July 21, 2026
Unprompted review
Reply from Vodafone UK - Burton on Trent
Hey Val,
Thanks for the lovely review and fantastic support for Ryan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ryan helped with downloading an app…
Ryan helped with downloading an app called toucan. Helps with my work. Up the toffees
July 14, 2026
Unprompted review
Reply from Vodafone UK - Burton on Trent
Hey Carlton,
Thanks for the lovely review and fantastic support for Ryan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I just called in at the store today for…
I just called in at the store today for a SIM card . Hamna sorted it out for me and saved me some money so I’m very happy
July 12, 2026
Unprompted review
Reply from Vodafone UK - Burton on Trent
Hey Catherine,
Thanks for the lovely review and fantastic support for Hamna.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
My phone was not charging
My phone was not charging, zanas managed to get me a new deal on the s26 ultra. Great camera. Also moved all my data.
July 5, 2026
Unprompted review
Reply from Vodafone UK - Burton on Trent
Hey Jean,
Thanks for the lovely review and fantastic support for Zanas. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Got a new pixel with zanas
Got a new pixel with zanas. Give this lad 11 out of 10 for his service & hard work, he's a gem never let him leave
July 5, 2026
Unprompted review
Reply from Vodafone UK - Burton on Trent
Hey Jill,
Thanks for the lovely review and fantastic support for Zanas.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Was about to get a great bundle offer…
Was about to get a great bundle offer on broadband and a new device. Was seen by zanas who was friendly.
July 3, 2026
Unprompted review
Reply from Vodafone UK - Burton on Trent
Hey there,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Upgrade & trade in
Very happy with service i received in store. Manager Ryan helped me with transferring my content from old phone. Enabling me to uze my new device straight away
June 24, 2026
Unprompted review
Reply from Vodafone UK - Burton on Trent
Hey Janet,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I was served by Ryan
I was served by Ryan, who sorted out my EU roaming for me. He was excellent and extremely helpful.
June 22, 2026
Unprompted review
Reply from Vodafone UK - Burton on Trent
Hey there,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Greatful for the burton store fixing…
Greatful for the burton store fixing my sim card and giving me a better deal on my sim only package. Appreciative of Ryan's help
June 21, 2026
Unprompted review
Reply from Vodafone UK - Burton on Trent
Hey Patricia,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Helped out in store with my new phone…
Helped out in store with my new phone and logging into online accounts etc. Ryan was helpful
June 16, 2026
Unprompted review
Reply from Vodafone UK - Burton on Trent
Hey Clare,
Thanks for the lovely review and fantastic support for Ryan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Burton on Trent
Hey Carole,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service from Ryan at Burton
I visited the Burton branch today and I was served by Ryan who was fantastic .
I chose to go to the Burton store despite me living closer to Derby due to terrible rude management Sayfur and Jay at the store there.
Ryan was very efficient and friendly and sorted me out with a great deal to add an additional sim on to my account and he also got me an amazing deal to renew my broadband.
I will be recommending Ryan and the Burton store to family and friends.
June 12, 2026
Unprompted review
Reply from Vodafone UK - Burton on Trent
Hey Sally,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Hamna sorted out my transfer very…
Hamna sorted out my transfer very smoothly.
June 11, 2026
Unprompted review
Reply from Vodafone UK - Burton on Trent
Hey Sandra,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
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