A young lady by the name of Hamna was exceptionally helpful and very knowledgeable. Please let her know how thankful I was for the service she provided
Location
Switch location14 Underhill Walk, DE14 1DE Burton on Trent, GB
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I visited the Burton branch today and I was served by Ryan who was fantastic . I chose to go to the Burton store despite me living closer to Derby due to terrible rude management Sayfur and Jay at... See more
Company replied
Excellent customer service! My last visit was 2 years ago and staff was really helpful and sorted my roaming in a blast! There and back again, Zanas helped us twice with our new phone and account chec... See more
Company replied
Went in to check if I was eligible for an upgrade - Kiera managed to find I could have a brand new phone for less than I'm currently paying
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Burton on Trent
Written by the company
Contact info
14 Underhill Walk, DE14 1DE, Burton on Trent, United Kingdom
4.9
Excellent
292 reviews
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Ryan helped me in store with my device…
Ryan helped me in store with my device and sim only plan. He was extremely helpful and informative
February 28, 2026
Unprompted review
Reply from Vodafone UK - Burton on Trent
Hey Karen,
Thanks for the lovely review and fantastic support for Ryan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Hamna was great and transferred…
Hamna was great and transferred everything over to my new phone.
February 28, 2026
Unprompted review
Reply from Vodafone UK - Burton on Trent
Hey Terry,
Thanks for the lovely review and fantastic support for Hamna.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ryan helped me with resetting my…
Ryan helped me with resetting my network settings and really helped with my signal and understanding of my devixe
February 26, 2026
Unprompted review
Reply from Vodafone UK - Burton on Trent
Hey Jock,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Ryan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Hamna treated us with kindness
Hamna treated us with kindness. She was very patient and helpful
February 22, 2026
Unprompted review
Reply from Vodafone UK - Burton on Trent
Hey Jane,
Thanks for the lovely review and fantastic support for Hamna.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Burton on Trent
Hey Philip,
Thanks for the lovely review and fantastic support for Hamna.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Quick service
Quick service. Polite members off staff zanas thank you
February 21, 2026
Unprompted review
Reply from Vodafone UK - Burton on Trent
Hey Lynne,
Thanks for the lovely review and fantastic support for Zanas .
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Top up done and checked coverage in…
Top up done and checked coverage in store for my area. Insighful service from ryan
February 19, 2026
Unprompted review
Reply from Vodafone UK - Burton on Trent
Hey Anthony,
Thanks for the lovely review and fantastic support for Ryan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Burton on Trent
Hey Barbara,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Great help with my phone software
Great help with my phone software . From Ryan in store
February 11, 2026
Unprompted review
Reply from Vodafone UK - Burton on Trent
Hey *CUSTOMER NAME*,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Zanas was able to get our contracts…
Zanas was able to get our contracts updated with new phones . Was also able to move our data and saved us money from O2.
February 10, 2026
Unprompted review
Reply from Vodafone UK - Burton on Trent
Hey Sue,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very very very helpful by zanas
Very very very helpful by zanas. Put my mind at rest.
February 10, 2026
Unprompted review
Reply from Vodafone UK - Burton on Trent
Hey Alyson,
Thanks for the lovely review and fantastic support for Zanas.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Zanas was able to get all my data…
Zanas was able to get all my data transfered to a phone I bought else where. Managed to save me some money on my sim only deals.
February 7, 2026
Unprompted review
Reply from Vodafone UK - Burton on Trent
Hey Graham,
Thanks for the lovely review and fantastic support for Zanas.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Burton on Trent
Hey Vincent,
Thanks for the lovely review and fantastic support for Hamna.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Refreshed my plan in store and Ryan was…
Refreshed my plan in store and Ryan was really helpful in getting rid of cleaning apps that were causing my device pain
February 4, 2026
Unprompted review
Reply from Vodafone UK - Burton on Trent
Hey Irene,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Was served by zanas
Was served by zanas. Was able to get me a great deal for my phone. Was a straight forward process.
February 4, 2026
Unprompted review
Reply from Vodafone UK - Burton on Trent
Hi Philip,
Thank you so much for your wonderful review and the amazing support you’ve shown for zanas—it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Came in store as was unable to use my…
Came in store as was unable to use my messages. Zanas was able to resolve the issue and also had a look at my cost and reduce my monthly bill. Great service.
February 3, 2026
Unprompted review
Reply from Vodafone UK - Burton on Trent
Hey Alfred,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Software help from ryan
Ryan helped me fix a few glitches on my tablet and renewed my sim. Great help always recommend
February 3, 2026
Unprompted review
Reply from Vodafone UK - Burton on Trent
Hey William,
Thanks for the lovely review and fantastic support for ryan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Hamna was very patient and provided…
Hamna was very patient and provided very good service
February 2, 2026
Unprompted review
Reply from Vodafone UK - Burton on Trent
Hey Eric,
Thanks for the lovely review and fantastic support for Hamna.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Burton on Trent
Hey Jeanette,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Zanas was helpful
Zanas was helpful with transferring all my content from my old phone across. Upgrade my plan in store
January 31, 2026
Unprompted review
Reply from Vodafone UK - Burton on Trent
Hey Jenny,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
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