Offered me great discounts ..chrissy was the sales representative..she was great very informative and keen on getting me a good deal, broke down all details so I understood them well
Company replied
Location
Switch location5 The Mall, Mill Gate Shopping Centre, BL9 0QQ Bury, GB
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See what reviewers are saying
Went in for an upgrade and Chrissy was absolutely amazing right from the start! She’s already sorted a previous issue I had with my broadband for over a week and she sorted it in 10 minutes!! Was supe... See more
Company replied
Chrissy the assistant manager has been absolutely 💯 outstanding in helping us with our sons phone and for me with broadband issues. She needs a parish or something from management! She is an absolu... See more
Company replied
Jacob was brilliant. We wanted an upgrade on a handset and a smart watch as well as some other numbers having a tariff change. He was methodical and kept us all amused with his jokes. Kept us informed... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Bury The Mall
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
5 The Mall, Mill Gate Shopping Centre, BL9 0QQ, Bury, United Kingdom
4.9
Excellent
260 reviews
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Jacob was top class
Jacob was top class. Couldn’t have been more helpful, highly recommended, he should me managing director.
January 26, 2024
Unprompted review
Reply from Vodafone UK - Bury The Mall
Hi Michael. Thank you for your review for Jacob. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Super friendly and great service
Super friendly and great service. Went above and beyond to accommodate my needs and find me the best offers to save money on my phone and broadband. So happy I came in store. Zulfi was really helpful.
January 20, 2024
Unprompted review
Reply from Vodafone UK - Bury The Mall
Hey Eladi,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Jacob/Philip/Derek was extremely…
Jacob/Philip/Derek was extremely helpful and helped me find a great deal.
This is a comment for the whole team. An abusive customer and was dealt with in an extremely positive and professional manner by the staff.
January 19, 2024
Unprompted review
Reply from Vodafone UK - Bury The Mall
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Superb Jacob was very friendly good…
Superb Jacob was very friendly good energy very helpful and informative.
January 15, 2024
Unprompted review
Reply from Vodafone UK - Bury The Mall
Hi Robert. Thank you for your review for Jacob. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Daniel was great very helpful and…
Daniel was great very helpful and knowledgeable he really looked after us thank you
January 13, 2024
Unprompted review
Reply from Vodafone UK - Bury The Mall
Hi there,
Thanks for your feedback regarding Daniel! Your 5 star review is appreciated.
If there's anything we can assist with in future, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Friendly and helpful staff
Friendly and helpful staff. Zulfi was very knowledgeable and helped with the transfer from one phone to the other seamlessly.
January 11, 2024
Unprompted review
Reply from Vodafone UK - Bury The Mall
Hey Bryan,
Thanks for the lovely review and fantastic support for Zulfi.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Vodafone changeover, bury store
Jacob was very knowledgeable and extremely helpful, in assisting me to get the information I needed from my previous provider.
January 8, 2024
Unprompted review
Reply from Vodafone UK - Bury The Mall
Hi David. Thank you for your review for Jacob. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jacob First Class Great Customer Care.
January 3, 2024
Unprompted review
Reply from Vodafone UK - Bury The Mall
Hi John,
This is a great review for Jacob. Thanks for sharing.
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Jacob was helpful and friendly :)
January 3, 2024
Unprompted review
Reply from Vodafone UK - Bury The Mall
Hey Lucy,
Thanks for letting us know what an amazing job Jacob did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Zulfi supported me for second time…
Zulfi supported me for second time today. I wish I followed his advise last time but I did not so I lost my SIM as he said I would if I did not keep it well. Thank you for your patience
January 2, 2024
Unprompted review
Reply from Vodafone UK - Bury The Mall
Hi Bela,
Thanks for your review, and feedback for Zulfi.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great customer service from Ali
Great customer service from Ali, much appreciated
December 27, 2023
Unprompted review
Reply from Vodafone UK - Bury The Mall
Hey Louise,
Thanks for your review and feedback for Ali.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great customer service well spoken and…
Great customer service well spoken and very helpful needs a pay rise
December 19, 2023
Unprompted review
Reply from Vodafone UK - Bury The Mall
Hi Holleee,
This is a great review for our Bury store. Thanks for sharing.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Tom to the Rescue!!
Vodafone UK - Bury The Mall.
Please can i say a massive ‘BIG UP’ and THANKS to TOM at the Bury branch of Vodaphone in the Millgate. I arrived stressed today with a SIM card that in couldn’t get activated having ordered it online for a pay as you go for my elderly mother. Its not worked n i was loosing the plot ringing the online ‘help’.
Tom to the rescue!!
In a few minutes having explained my ongoing saga, he had sorted it all out, passing me back a working sim in the phone all ready to go.
A saviour!
If there is a staff recognition award process i woild like to nominate TOM!!
Excellent service.
December 18, 2023
Unprompted review
Reply from Vodafone UK - Bury The Mall
Hi there.
This is really great to here. Thank you for taking the time to review, and share your feedback for Tom.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Jacob was brilliant
Jacob was brilliant. We wanted an upgrade on a handset and a smart watch as well as some other numbers having a tariff change. He was methodical and kept us all amused with his jokes. Kept us informed of all the details as we went along and wasn't phased by our indecisiveness. Great service, very happy with our visit.
December 16, 2023
Unprompted review
Reply from Vodafone UK - Bury The Mall
Hey Clare,
Thanks for the lovely review and fantastic support for Jacob.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Jacob was very good
Jacob was very good, good service, fast, good communication, and lowered my bills
December 16, 2023
Unprompted review
Reply from Vodafone UK - Bury The Mall
Hey Robert,
Thanks for letting us know what an amazing job Jacob did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Jacob was brilliant made me feel very…
Jacob was brilliant made me feel very relaxed in-store.
December 15, 2023
Unprompted review
Reply from Vodafone UK - Bury The Mall
Hey Alex,
Thanks for the lovely review and fantastic support for Jacob.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Dan was so helpful and informative with…
Dan was so helpful and informative with my recent upgrade, many thanks,
December 15, 2023
Unprompted review
Reply from Vodafone UK - Bury The Mall
Hi Angela,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
I was served by Isabelle and she was…
I was served by Isabelle and she was very helpful
December 14, 2023
Unprompted review
Reply from Vodafone UK - Bury The Mall
Hi Margaret,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Zulfi was super from start to finish
Zulfi was super from start to finish, and transferring all my data to my new phone made it all very simple. I will definitely recommend him to family and friends a true ambassador for Vodafone
December 13, 2023
Unprompted review
Reply from Vodafone UK - Bury The Mall
Hey Debra,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Fantastic service from Jacob
Fantastic service from Jacob. Very helpful and amazing friendly. Top notch service and very knowledgeable around products
December 11, 2023
Unprompted review
Reply from Vodafone UK - Bury The Mall
Hi Steven,
Thanks for taking your time to share this experience with Jacob. If you ever need any further help, there’s a useful Help and Support section on our website here: https://support.vodafone.co.uk/
Thanks again,
Vodafone Social Media team
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