Vodafone UK - Camberley Reviews 

290
TrustScore 5 out of 5

4.9

11 Cambridge Walk, GU15 3SW Camberley, GB


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Rated 5 out of 5 stars

After issues online, i came into the store and met the store manager Jan. she then spent the next hour and a half navigating broadband and actually swapping my phone plan over also! She was so so h... See more

Company replied

Rated 5 out of 5 stars

I went the vodofone store Camberley, the store manger fix my eSIM activation process. She is jan . He is good service for customer I am happy with service,

Company replied

Rated 5 out of 5 stars

Kimberley was amazing today fixing an issue with my phone that the Vodafone tech people had failed to fix for me! She was determined to fix it and she did!! Thanks!

Company replied

Rated 5 out of 5 stars

KERENZA and Jan were exceptional in the service they gave. They set me up with a cheaper plan and managed to get my emails downloaded. They also have sorted me in the best phone for my business. 5* se... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Camberley

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 11 Cambridge Walk, GU15 3SW, Camberley, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

290 reviews

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4.9

All reviews

(290)

42,546 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service with thanks.

Excellent service with thanks.

May 7, 2025
Unprompted review
Vodafone UK - Camberley logo

Reply from Vodafone UK - Camberley

Hey Malcolm,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Janice was great with all the issues I…

Janice was great with all the issues I had following name change and identity checks. Recommend Camberley store with the service I received. Thank you!

May 4, 2025
Unprompted review
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Reply from Vodafone UK - Camberley

Hey Helen,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

great F2F service

excellent service, Vodafone representative Luke was knowledgeable helpful and friendly. Got everything we needed done.

May 2, 2025
Unprompted review
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Reply from Vodafone UK - Camberley

Hey Robert,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Outstanding help from a young man.

May 1, 2025
Unprompted review
Vodafone UK - Camberley logo

Reply from Vodafone UK - Camberley

Hey Veronica,

It's wonderful to hear such positive feedback from you! We truly appreciate it.

Should you need any assistance, feel free to reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.


Thanks again,
Vodafone Social Team

Rated 5 out of 5 stars

Very helpful and professional advice…

Very helpful and professional advice and service. Highly recommended. Vodafone Camberley done amazing job and help me to save a lot of money.

May 1, 2025
Unprompted review
Vodafone UK - Camberley logo

Reply from Vodafone UK - Camberley

Hey John,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The friendliness of the staff was amazing.

The friendliness of the staff was frankly exceptional. Joseph was amazing, and incredibly sympathetic to an elderly couple.

April 24, 2025
Unprompted review
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Reply from Vodafone UK - Camberley

Hey Gary,

Thanks for the lovely review and fantastic support for Joseph.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Youssef was fabulous helped me achieve…

Youssef was fabulous helped me achieve what I needed

April 23, 2025
Unprompted review
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Reply from Vodafone UK - Camberley

Hey Claire,

Thanks for the lovely review and fantastic support for Youssef.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing

Came in with an issue regarding a new sim that we weren’t able to sort out on the website or over the phone- the guy that helped us was extremely helpful and fixed our issue in 5 minutes. Fantastic service & couldn’t be happier, thank you

April 15, 2025
Unprompted review
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Reply from Vodafone UK - Camberley

Hi. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful

Very helpful!
Good advice regarding contracts given.

March 23, 2025
Unprompted review
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Reply from Vodafone UK - Camberley

Hi Moira,

Thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: http://vodafone.uk/3lCYUxW X: http://vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Lee was very helpful and easy to deal…

Lee was very helpful and easy to deal with

March 13, 2025
Unprompted review
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Reply from Vodafone UK - Camberley

Hi Steve. Thank you for your review for Lee. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great support

Great support

March 9, 2025
Unprompted review
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Reply from Vodafone UK - Camberley

I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer service with great stuff!

Great customer service with great staff!! Despite technical issues with the terminal and an alarm going off in the shopping centre, their patience, professionalism and expertise was second to none!
Great shout out to Jakob ana Kimberley!

March 1, 2025
Unprompted review
Vodafone UK - Camberley logo

Reply from Vodafone UK - Camberley

Hi Elizabeth,

This is a great review for Jakob and Kimberley. We’re glad to hear you found the best option for you when visiting the store.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks,
Vodafone Social Media team

Rated 5 out of 5 stars

Professional advice

Professional advice, knowledgeable, and non pushy, fabulous offers and upgraded even though I wasn’t planning on doing so! Roshan was brilliant

February 28, 2025
Unprompted review
Vodafone UK - Camberley logo

Reply from Vodafone UK - Camberley

Thank you for your support and review. It's always lovely to read such nice feedback.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kimberley is amazing

Kimberley is amazing! Got me out of more than 1 tight spot many times! She helps me every time and knows me so well which really helps when I get into trouble with my phone!

February 23, 2025
Unprompted review
Vodafone UK - Camberley logo

Reply from Vodafone UK - Camberley

Thank you for your support and review. It's always lovely to read such nice feedback.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing service

Roshan was amazing helped fix my phone and upgraded me to half price on what I was paying before
Polite and very helpful

February 22, 2025
Unprompted review
Vodafone UK - Camberley logo

Reply from Vodafone UK - Camberley

Hey Kerri,

Thanks for letting us know what an amazing job Roshan did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful

Very helpful, Priya was knowledgable and very agreeable

February 9, 2025
Unprompted review
Vodafone UK - Camberley logo

Reply from Vodafone UK - Camberley

Hi Natty. Thank you for your review for Priya. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Rayhan

Rayhan was very helpful and narrowed my phones down to the best deal one

February 3, 2025
Unprompted review
Vodafone UK - Camberley logo

Reply from Vodafone UK - Camberley

Hi Amit. Thank you for your review for Rayhan. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Rayhan was very friendly and helpful aa…

Rayhan was very friendly and helpful aa i was confused about my plans but he guided me realy well . Great customer service

February 3, 2025
Unprompted review
Vodafone UK - Camberley logo

Reply from Vodafone UK - Camberley

Hi Sushant. Thank you for your review for Rayhan. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Seif was very friendly.

Seif was very friendly.

January 12, 2025
Unprompted review
Vodafone UK - Camberley logo

Reply from Vodafone UK - Camberley

I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

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