After issues online, i came into the store and met the store manager Jan. she then spent the next hour and a half navigating broadband and actually swapping my phone plan over also! She was so so h... See more
Company replied
Location
Switch location11 Cambridge Walk, GU15 3SW Camberley, GB
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See what reviewers are saying
I went the vodofone store Camberley, the store manger fix my eSIM activation process. She is jan . He is good service for customer I am happy with service,
Company replied
Kimberley was amazing today fixing an issue with my phone that the Vodafone tech people had failed to fix for me! She was determined to fix it and she did!! Thanks!
Company replied
KERENZA and Jan were exceptional in the service they gave. They set me up with a cheaper plan and managed to get my emails downloaded. They also have sorted me in the best phone for my business. 5* se... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Camberley
Written by the company
Contact info
11 Cambridge Walk, GU15 3SW, Camberley, United Kingdom
4.9
Excellent
290 reviews
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Reply from Vodafone UK - Camberley
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
I switched my mobile network from O2 to…
I switched my mobile network from O2 to Vodafone. Traded in my iPhone 13 Pro Max and bought a 16 pro max with bigger storage. Jan helped me through the complicated process. She was amazing , went over and above.
It was an absolute 5 star service!
My new phone contract is just a dream too!
Thank you! Thank you! 🤗
January 4, 2025
Unprompted review
Reply from Vodafone UK - Camberley
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
Reply from Vodafone UK - Camberley
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
Made my day “Jan” helping me upgrade my…
Made my day “Jan” helping me upgrade my Apple 8 iPhone to a 16,brilliant help,service and patience,absolute star,thank you Jan. Xx
December 20, 2024
Unprompted review
Reply from Vodafone UK - Camberley
Hi Lisa, It's great to see Jan was able to help you upgrade. Hope you're loving your new phone ☺️Thanks for your feedback, The Vodafone Social Media Team
Great service !
Polite, professional and gave me lots of options for choice.
December 18, 2024
Unprompted review
Reply from Vodafone UK - Camberley
Hi Suzanne. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jodie was extremely helpful and was…
Jodie was extremely helpful and was able to answer all my questions.
December 9, 2024
Unprompted review
Reply from Vodafone UK - Camberley
Hello, Ross,
That’s great to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Good service in Camberley's vodafone
Good service in Camberley's vodafone
Patient workers
ROSHAN with pleasure helped me to get my new phone !
December 5, 2024
Unprompted review
Reply from Vodafone UK - Camberley
Hi Jegor,
We appreciate your feedback and kind words about Roshan. If you ever need further help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
I was very impressed with Priya's…
I was very impressed with Priya's professionalism while dealing with my home broadband change of address. It was a very demanding task and she kept calm under pressure during in branch Camberley conversations to support in India. Kudos and thank you again
December 3, 2024
Unprompted review
Reply from Vodafone UK - Camberley
Hi, It's great to hear Priya was able to get everythin sorted with the minimum of fuss.
Thanks, The Vodafone Social Media Team
The personalised service I get to keep…
The personalised service I get to keep all my plans organised is second to none. I always come to see Jan. She is more than patient with me and finds the best plans to suit me and my teens
November 23, 2024
Unprompted review
Reply from Vodafone UK - Camberley
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
Went into Camberley today and there…
Went into Camberley today and there were 4 guys they all chipped in to help me with my problem and were all amazing. But I wanted a coffee while waiting since the upgrade took a while. Otherwise amazing service and level of knowledge from the boys.
November 16, 2024
Unprompted review
Reply from Vodafone UK - Camberley
Hi Niaya,
Thank you for taking the time to leave us a 5 star review and the feedback about the store.
Thanks,
The Vodafone Social Media Team
Very honest not pushy explained…
Very honest not pushy explained everything in detail seif served me
November 13, 2024
Unprompted review
Reply from Vodafone UK - Camberley
HI Ann,
Thanks for your 5-star review for us. We appreciate this feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Superb customer experience
November 2, 2024
Unprompted review
Reply from Vodafone UK - Camberley
Hello, Marian,
It's great to hear about your positive experience. We appreciate you taking the time to review and share your feedback with us.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Youssef at Vodafone Camberley has been…
Youssef at Vodafone Camberley has been amazing in helping resolve a technical fault. Thanks Youssef
November 2, 2024
Unprompted review
Reply from Vodafone UK - Camberley
Hello, Jon,
Thanks for letting us know what an amazing job Youssef did at getting everything sorted for you!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Help with migrating data
My father needed help with migrating his data from a very old android phone and we popped in and saw Kimberley at the Camberley branch who was so so helpful. Such a positive experience, so knowledgeable and just great being able to speak to a human!
October 11, 2024
Unprompted review
Reply from Vodafone UK - Camberley
Hey Caroline,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Kimberley was super helpful with…
Kimberley was super helpful with resolving a problem with my SIM and simultaneously managed to save us some money on our various contracts. Great service, she deserves a promotion!
October 23, 2024
Unprompted review
Reply from Vodafone UK - Camberley
Hey,
Thanks for letting us know what an amazing job Kimberley did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service
Great service, chatty, informative and polite.
A credit to Vodafone Camberley
October 19, 2024
Unprompted review
Reply from Vodafone UK - Camberley
Hi Mr Cooper,
Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us.
Thanks,
The Vodafone Social Media Team
Yourself was very helpful and…
Yourself was very helpful and informative. He explained everything to me in detail and answered all my questions fully
October 18, 2024
Unprompted review
Reply from Vodafone UK - Camberley
Hi Karina,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Youssef was very patient and helpful
October 16, 2024
Unprompted review
Reply from Vodafone UK - Camberley
Hi Shereen,
This is lovely feedback for Youssef. Thanks for taking your time to share this experience. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
I would like to thank Kimberley for her…
I would like to thank Kimberley for her outstanding customer service!!! Kimberley is professional, informative and a massive asset to Vodafone! Absolutely blown away by her level of knowledge and communication. Thank you Kimberley, you’re a STAR!!!
October 10, 2024
Unprompted review
Reply from Vodafone UK - Camberley
Hi Tatiana. Thank you for your review for Kimberley. It's always lovely to read such fantastic feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service and help by Youssef with…
Great service and help by Youssef with my phone
October 9, 2024
Unprompted review
Reply from Vodafone UK - Camberley
Hi Dennis, thanks for your wonderful feedback for Youssef.
All the best, The Vodafone Social Media Team
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