Keira was very helpful in getting me to buy my new phone.she made what might have been a very stressful experience quite enjoyable.from Elizabeth Jones
Company replied
Location
Switch location50 St David's Shopping Centre, CF10 2ER Cardiff, GB
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See what reviewers are saying
I visited Cardiff Vodafone store this morning. I had booked a Fix and Go repair for my mobile which had charging issues. DAVID, your Tech Guy, said it only required the charging port cleaning which h... See more
Company replied
I visited the Cardiff store to query a broadband and a sim only deal. I was served by an advisor named Huw who made the experience effortless and went the extra mile to ensure I fully understood the p... See more
Company replied
I went into the Vodafone store in St Davids Centre in Cardiff last week.I was besides myself as unbeknown to me i had downloaded an app which resulted in my mobile going absolutely mental & having 37... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Cardiff
Written by the company
Contact info
50 St David's Shopping Centre, CF10 2ER, Cardiff, United Kingdom
4.9
Excellent
221 reviews
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Customer service
This review would have to go to the college catlin in Saint davids cardiff. Catlin was great at helping in sorting my contract out. Was always greeted with a smile a very happy and welcoming girl.
She is the type of college that makes people want to stay or choose vodafone as a provider. Due to my experience and help of catalin I would happily recommend anyone to vodafone. And anyone to choose to go to this wonderful colluge for help .
May 8, 2024
Unprompted review
Reply from Vodafone UK - Cardiff
Hi Zach. Thank you for your review for Catlin. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Caitlyn and Ashley (Cardiff shop) were…
Caitlyn and Ashley (Cardiff shop) were great - friendly, helpful and saved me money. Thank you.
May 4, 2024
Unprompted review
Reply from Vodafone UK - Cardiff
Hi Alison,
We love to hear it! Thanks for the excellent review.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
I had very nice experience and quick…
I had very nice experience and quick easy and nice guy name Dragos in Cardiff store helped me to ran away from tree which is i had no service in 3y :))
Thanks dragos
April 9, 2024
Unprompted review
Reply from Vodafone UK - Cardiff
Hi Parham,
Thank you for your review and feedback for the team.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
FI CYNGOR KYLE
Kyle was so patient and helpful. All the staff friendly and far better than Vodafone Liverpool!!
I got support I needed plus a welsh lesson in the process
April 4, 2024
Unprompted review
Reply from Vodafone UK - Cardiff
Hey Linda,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Mifi costs
Can't thank Dave enough from Cardiff Capitol store. Friendly efficient service and cut my MiFi costs by half and simplified the admin. What a star.
March 21, 2024
Unprompted review
Reply from Vodafone UK - Cardiff
Hi Julia,
This is such an amazing review for Dave. Thanks for sharing your kind words and feedback.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter) : vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
I went into Vodafone yesterday just for…
I went into Vodafone yesterday just for a look and was welcomed yesterday by Kyle with my little boy, throughout the visit he was nothing but passionate and helpful, also Nick helped out too as I was indecisive, thank you lads for the help and helping me choose my new phone and the best plan. Very much appreciated
March 18, 2024
Unprompted review
Reply from Vodafone UK - Cardiff
Hi Chloe. Thank you for your review for Kyle. It's always lovely to read such amazing feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Conner was very professional
Conner was very professional, kowledagble and considerate. Very patient with me also.
March 19, 2024
Unprompted review
Reply from Vodafone UK - Cardiff
Hi Robert. Thank you for your review for Conner. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very good service as always
Very good service as always, Dragos found me a deal that I was happy with and went out of his way to help with another account of mine, thank you for the continued good service.
February 10, 2024
Unprompted review
Reply from Vodafone UK - Cardiff
Hi Michael, it's great to see Dragos was able to find you a great deal.
Thanks, THe Vodafone Social Media team
Very good customer care very easy to…
Very good customer care very easy to set up the contract everything clearly explained and sorted quickly
February 9, 2024
Unprompted review
Reply from Vodafone UK - Cardiff
Hi Mike, It's really great to see we were able to help with your contract and left such a great impression on you.
Thanks, The Vodafone Social Media team
Marta was brilliant
Marta was brilliant
Talked me through things in a language I understood
February 9, 2024
Unprompted review
Reply from Vodafone UK - Cardiff
Hi Ernest, It's always good to read nice feedback for one of our team. I'm glad Marta was able to help.
Thanks again, The Vodafone Social Media Team
Fantastic customer service couldn't…
Fantastic customer service couldn't have been more helpful. Thank you so much!
January 20, 2024
Unprompted review
Reply from Vodafone UK - Cardiff
Hey Eleanor,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Dave at the Cardiff Store was extremely…
Dave at the Cardiff Store was extremely helpful.
He answered all of our questions, helped me look through all of the available deals and got the best one for me.
Friendly, helpful and good for a laugh. Would recommend going in and seeing how they can help you.
January 13, 2024
Unprompted review
Reply from Vodafone UK - Cardiff
Hello,
Thanks for your 5 star review! We're so glad that Dave managed to help with your query and left a great impression.
If you need any help in the future, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Kyle was amazing today
Kyle was amazing today, I went to the shop with my wife for her to update her phone, but he explained my upgraded options and I did mine too. He was so knowledgeable and very professional.
I am a loyal customer to Vodafone and Kyle is one if the reason why, a true asset to the business.
December 29, 2023
Unprompted review
Reply from Vodafone UK - Cardiff
Hey Tony,
Thanks for letting us know what an amazing job Kyle did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Kyle was a very knowledgeable and…
Kyle was a very knowledgeable and professional person, helping us understand the updated contract plus upgrading our phones. Making the experience easier than expected !
December 29, 2023
Unprompted review
Reply from Vodafone UK - Cardiff
Hey Lisa,
Thanks for the lovely review and fantastic support for Kyle.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Feedback
Dragos was very polite and helpful in addition to very knowledgeable he could not do enough for me.
December 21, 2023
Unprompted review
Reply from Vodafone UK - Cardiff
Hey Neil,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Cardiff
Hey Cian,
Thanks for taking the time to review and share this feedback for David.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great advice on upgrading my phone and…
Great advice on upgrading my phone and my son’s lots of options given
December 16, 2023
Unprompted review
Reply from Vodafone UK - Cardiff
Hey there,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Fantastic service from the Vodafone…
Fantastic service from the Vodafone store and employees, made my experience so enjoyable. The member of staff dealing with me was so full of knowledge and listened to all my personal requirements very carefully. I’m so pleased with my new phone thank you so so much guys!
December 2, 2023
Unprompted review
Reply from Vodafone UK - Cardiff
Hey Marta,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great Customer Experience
I have been a Vodafone customer for over 10 years and have always received a great customer experience. The main reason I have remained a loyal customer has been driven by the excellent service received from Huw Evans at the Cardiff store. Its always a pleasure seeing Huw who is friendly, welcoming and has given great advice over the years
November 25, 2023
Unprompted review
Reply from Vodafone UK - Cardiff
Hey Leigh,
Thanks for the lovely review and fantastic support for Huw.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Vodafone Cardiff with Dragos…
Went to Vodafone Cardiff and Dragos sorted out 3 upgrades and a new phone for us perfectly. The Vodafone system was slow but Dragos made the time fly by and we had great service and he sorted everything we needed on our visit.
November 20, 2023
Unprompted review
Reply from Vodafone UK - Cardiff
Hi Chris,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
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