Kelly was fantastic when I was looking for a new phone. I had been into your Llanelli branch and left feeling annoyed. Kelly made the process easy and I would recommend her to anyone.
Company replied
Location
Switch locationUnit 1 St Catherine's Walk Shopping Centre, SA31 1GA Carmarthen, GB
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See what reviewers are saying
Visited this store on Wednesday afternoon. Was greeted by Becky who was with a customer and said would be with us soon. Becky then began to assist myself, wife and son in a personal and professiona... See more
Company replied
Had issues with our recent transfer to Vodafone broadband - especially our mobile phones! Lewis & Becky sorted this out and are a real testament to the kind of practice we would expect from such a rep... See more
Company replied
The team is always helpful. We have a family package of Pro2 full fibre with 4 sims. Its been 2 yrs & recently we have renewed the same package! Plus.... The team was helpful when we faced tec... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Carmarthen
Written by the company
Contact info
Unit 1 St Catherine's Walk Shopping Centre, SA31 1GA, Carmarthen, United Kingdom
4.9
Excellent
174 reviews
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The lady in Vida phone is incredible a…
The lady in Vida phone is incredible a credit to Vodafone. Her name is Becky
July 7, 2026
Unprompted review
Reply from Vodafone UK - Carmarthen
Hey Lynwen,
Thanks for the lovely review and fantastic support for Becky.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kelly was very knowledgeable and…
Kelly was very knowledgeable and helpful thank you
July 6, 2026
Unprompted review
Reply from Vodafone UK - Carmarthen
Hey Bunty,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Glenn was excellent
Glenn was excellent, speedy service, great information, I’m one happy Vodafone customer!
July 3, 2026
Unprompted review
Reply from Vodafone UK - Carmarthen
Hey Sara,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Had an issue with my phone apps
Had an issue with my phone apps and Glenn fixed it for me quickly and ran through how to avoid it happening again.
June 27, 2026
Unprompted review
Reply from Vodafone UK - Carmarthen
Hey Phil,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Glenn sorted my contract out and saved…
Glenn sorted my contract out and saved me on my mobile phone contract
June 27, 2026
Unprompted review
Reply from Vodafone UK - Carmarthen
Hey Matt,
Thanks for the lovely review and fantastic support for Glenn.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Kelly was fantastic when I was looking…
Kelly was fantastic when I was looking for a new phone. I had been into your Llanelli branch and left feeling annoyed. Kelly made the process easy and I would recommend her to anyone.
June 23, 2026
Unprompted review
Reply from Vodafone UK - Carmarthen
Hey Craig,
Thanks for the lovely review and fantastic support for Kelly. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service in Carmarthen by Jamie
June 19, 2026
Unprompted review
Reply from Vodafone UK - Carmarthen
Hey Peter,
I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Jamie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I need help accessing my account
I need help accessing my account.
Becky was excellent and resolved my problem.
She is a superb member of staff
Thank you.
Lance Gibbins
June 8, 2026
Unprompted review
Reply from Vodafone UK - Carmarthen
Hey Lance,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I am a lady in her late 60’s and all…
I am a lady in her late 60’s and all technology can be a challenge. I was very happy with the service I received at the Carmarthen store. Friendly and very knowledgeable person (Becky) helped me with my choice of phone. Customer focus was amazing and she covered all of my questions with lots of patience! Helped me set up my new phone which I’m really happy with. Thank you Becky!👍
May 18, 2026
Unprompted review
Reply from Vodafone UK - Carmarthen
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Glenn was friendly
Glenn was friendly, enthusiastic and very knowledgeable and sorted out what I needed
May 13, 2026
Unprompted review
Reply from Vodafone UK - Carmarthen
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Zahra was lovely
Zahra was lovely. Very patient, knowledgeable and polite. She went through different options with me but was not pushy. Very good experience.
May 9, 2026
Unprompted review
Reply from Vodafone UK - Carmarthen
Hey Tracy,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Becky explained all options and made…
Becky explained all options and made sure I undestood the phone and plan charges.
She also made me aware that i could pay off after 90 days as a lump sum.
May 11, 2026
Unprompted review
Reply from Vodafone UK - Carmarthen
Hey Heledd,
Thanks for the lovely review and fantastic support for Becky.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I was served and looked after by Becky…
I was served and looked after by Becky once again a very knowledgeable and helpful member of the Vodafone team .Thanks Rob
May 9, 2026
Unprompted review
Reply from Vodafone UK - Carmarthen
Hey Rob,
Thanks for the lovely review and fantastic support for Becky.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Becky in the Carmarthen branch was…
Becky in the Carmarthen branch was awesome she really good helped me out. Recommend highly
May 8, 2026
Unprompted review
Reply from Vodafone UK - Carmarthen
Hey Lea,
Thanks for the lovely review and fantastic support for Becky.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Becky was amazing in helping me switch…
Becky was amazing in helping me switch from apple to Samsung after having some issues with the Esim. She then also helped us save some money on our contract! Extremely helpful!
May 1, 2026
Unprompted review
Reply from Vodafone UK - Carmarthen
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Carmarthen
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Had an Amazing experience with Becky at…
Had an Amazing experience with Becky at the Carmarthen store, incredibly helpful and really went the extra mile for me after losing my phone abroad! So thankful for her help!
April 30, 2026
Unprompted review
Reply from Vodafone UK - Carmarthen
Hey Saskia,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service
We have been served by Becky three times in the past year and she goes above and beyond what I would hope for. This time we dealt with Vodafone online in the shop but Becky stayed with me to help with any questions that were asked of me. Couldn’t fault her
April 21, 2026
Unprompted review
Reply from Vodafone UK - Carmarthen
Hey WENDY,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thanks again for my renewal
Thanks again for my renewal, always great service with Carmarthen shop, Jamie served me
April 14, 2026
Unprompted review
Reply from Vodafone UK - Carmarthen
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service by Jamie
Great service by Jamie, saved me and my sister a couple of quid and a much better plan. Thanks again
April 9, 2026
Unprompted review
Reply from Vodafone UK - Carmarthen
Hey Jem,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
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