Zahra was knowledgeable, respectful, courteous and so helpful. I cannot praise her enough. Because of my experience with my previous Broadband company over the years I was very nervous indeed about vi... See more
Company replied
Location
Switch locationUnit 1 St Catherine's Walk Shopping Centre, SA31 1GA Carmarthen, GB
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See what reviewers are saying
Visited this store on Wednesday afternoon. Was greeted by Becky who was with a customer and said would be with us soon. Becky then began to assist myself, wife and son in a personal and professiona... See more
Company replied
Had issues with our recent transfer to Vodafone broadband - especially our mobile phones! Lewis & Becky sorted this out and are a real testament to the kind of practice we would expect from such a rep... See more
Company replied
The team is always helpful. We have a family package of Pro2 full fibre with 4 sims. Its been 2 yrs & recently we have renewed the same package! Plus.... The team was helpful when we faced tec... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Carmarthen
Written by the company
Contact info
Unit 1 St Catherine's Walk Shopping Centre, SA31 1GA, Carmarthen, United Kingdom
4.9
Excellent
178 reviews
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Had a great deal with my new phone
Had a great deal with my new phone, I could not be happier, service was excellent and could not fault the staff, helped me transfer info from my old phone as im useless at that, thankyou Vodafone carmarthen, customer for life.
January 15, 2025
Unprompted review
Reply from Vodafone UK - Carmarthen
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Carmarthen
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
Great store and fantastic service
January 30, 2025
Unprompted review
Reply from Vodafone UK - Carmarthen
Hi there,
Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Me and my partner came in as we were…
Me and my partner came in as we were looking for both of us to get new phone contracts and Becky went above and beyond to make sure we left with exactly what we wanted and happy. She looked through every option available for us which suited us best. She was incredibly professional, friendly and genuinely wanted us to find what was our best option. I would recommend going here to anybody that asks. She couldn’t have been any better. Thank you so much!
January 26, 2025
Unprompted review
Reply from Vodafone UK - Carmarthen
Hi Lucy,
Thanks for your review for Becky. This is amazing feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Great service
Great service, stevie was brilliant. Would recommend to all
January 11, 2025
Unprompted review
Reply from Vodafone UK - Carmarthen
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
I found Rebecca in the vodofone store…
I found Rebecca in the vodofone store Carmarthen very helpful and informative and made the process very easy
December 14, 2024
Unprompted review
Reply from Vodafone UK - Carmarthen
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
Our advisor Becky was amazing
Our advisor Becky was amazing - so helpful and accommodating- she made a stressful situation so much better and gave me confidence in her sorting it out - would give 10 stars if I could - well done and we’ll be back in the new year to upgrade our phones
December 11, 2024
Unprompted review
Reply from Vodafone UK - Carmarthen
Hi Sandra,
These are lovely kind words of feedback for Becky. Thanks for taking your time to support us. If you ever need anything, please send us a message through Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Hannah was absolutely great
Hannah was absolutely great. Ever so helpful with everything and so efficient.
Recomended
December 5, 2024
Unprompted review
Reply from Vodafone UK - Carmarthen
Hi Ruth,
Thanks for your review and your lovely words for Hannah! It's what we love to see 🙂 If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Kelly is very nice and helped with an…
Kelly is very nice and helped with an issue that everyone else seemed to struggle with thank you kelly
November 23, 2024
Unprompted review
Reply from Vodafone UK - Carmarthen
Hello, Liam,
Thanks for letting us know what an amazing job Kelly did at getting everything sorted for you!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Kelly was helpful and made me feel at…
Kelly was helpful and made me feel at ease
November 25, 2024
Unprompted review
Reply from Vodafone UK - Carmarthen
Hi Tina, Thanks for your fab feedback.
All the best, The Vodafone Social Media Team
Reply from Vodafone UK - Carmarthen
Hi Karl,
Thank you for reviewing and sharing your feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Kelly helped me very much today
Kelly helped me very much today, I have been deal with Vodafone on the phone and had no luck at all, went and seen Kelly and she sorted my problem straight away, thank you very much Kelly.
November 6, 2024
Unprompted review
Reply from Vodafone UK - Carmarthen
Hey Anthony,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Becky was absolutely lovely helping us…
Becky was absolutely lovely helping us rectify the issues with the phone.
Her professional approach and the way she explained the problems was so refreshingly easy to understand.
October 26, 2024
Unprompted review
Reply from Vodafone UK - Carmarthen
Hi Alan,
This is lovely feedback for Becky. Thanks for your kind words and taking your time to share the experience.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
When I had upgraded my phone but had so…
When I had upgraded my phone but had so much trouble trying to transfer my info from one phone to another Becky in the Carmarthenshire Vodafone store was fantastic. If I could I would give her 10 stars, I couldn’t thank her enough for all the help she gave.
October 26, 2024
Unprompted review
Reply from Vodafone UK - Carmarthen
Hi Gill,
This is lovely feedback for Becky. Thanks for your kind words and taking your time to share the experience.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Great service from Lewis & Beckie
Great service from Lewis & Beckie, very knowledgeable of product
October 27, 2024
Unprompted review
Reply from Vodafone UK - Carmarthen
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Hannah was extremely understanding and…
Hannah was extremely understanding and patient with me and spent a long time putting things right she deserved a payrise !!!!!
October 26, 2024
Unprompted review
Reply from Vodafone UK - Carmarthen
This is great to see Margaret, thanks for your awesome feedback for Hannah.
All the best, The Vodafone Social Media Team
Stevie in the Carmarthen branch was top…
Stevie in the Carmarthen branch was top notch. Sorted everything I wanted out and really understood my requirements. Thank you. Great service.
October 19, 2024
Unprompted review
Reply from Vodafone UK - Carmarthen
Hi David, thanks for your feedback for Stevie. It's great to see they were so helpful, and gave you everything you needed to make your decision.
Thanks, The Vodafone Social Media Team
Good service from Kelly and very…
Good service from Kelly and very helpful. Thank you very much
September 27, 2024
Unprompted review
Reply from Vodafone UK - Carmarthen
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
Awsome customer service in store
Awsome customer service in store
Will be continuing my broadband here!cheers guys
September 26, 2024
Unprompted review
Reply from Vodafone UK - Carmarthen
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Kelly was amazing and very helpful
Kelly was amazing and very helpful. Top marks
September 20, 2024
Unprompted review
Reply from Vodafone UK - Carmarthen
Hi Nigel,
Thank you for your review for Kelly. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
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