I went into Vodafone Chatham today and was greeted and served kindly by Nathan. I originally came in about my charging port. Whatever he did, he fixed it within seconds. Went to another shop to tes... See more
Company replied
Location
Switch location11 Wilmot Square, Unit 26 The Pentagon Centre, ME4 4HP Chatham, GB
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Mollie was very instrumental in convincing me to get an Iphone17 pro max . She is very pleasant , detailed and helpful with the product details . She smiled throughout the process of setting up and c... See more
Company replied
Had problems with my camera on the phone. Told I would be able to get it repaied but would take 2 to 3 weeks or upgrade my phone today. Decided to go for the upgrade and Mollie explained the offer for... See more
Company replied
I went into the Chatham store today to purchase a sim for my son. Nathan and Jonathan was super helpful and talked me through everything I would need.
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Chatham
Written by the company
Contact info
11 Wilmot Square, Unit 26 The Pentagon Centre, ME4 4HP, Chatham, United Kingdom
4.9
Excellent
209 reviews
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Alex was unreal
Alex was unreal, he really went above and beyond his duties. Thanks very much for all your help.
November 29, 2023
Unprompted review
Reply from Vodafone UK - Chatham
Hi Rochelle,
Thanks for your kind words and taking your time to share the experience in store with Alex.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Went in Vodafone chatham and I was glad…
Went in Vodafone chatham and I was glad to get assistance from Erin she was a massive help with sorting me out with my sim card I'm so grateful for her help she made me understand everything like I was brand new
Best experience I have had
November 27, 2023
Unprompted review
Reply from Vodafone UK - Chatham
Hi Chris,
I’m glad to hear you found the best option for you when visiting the store. Thanks for your kind words for Erin.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Professional and friendly
Really grateful for the help I was provided by Erin today. Professional and friendly conduct!
November 28, 2023
Unprompted review
Reply from Vodafone UK - Chatham
Hi Evie. Thank you for your review for Erin. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came in with issues with my phone
Came in with issues with my phone, was served by Erin. She was very helpful and polite and made the process so much easier for me!
November 28, 2023
Unprompted review
Reply from Vodafone UK - Chatham
Hi Lucy. Thank you for your review for Erin. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Outstanding service from Alex
Outstanding service from Alex. Can’t thank them enough in that store. I’ve had been in a few times now and they have bent over backwards to sort out my issues.
November 24, 2023
Unprompted review
Reply from Vodafone UK - Chatham
Hi Holly, It's really great to see Alex went above and beyond to get your issues sorted and left such a great impression on you.
Thanks for your awesome feedback, The Vodafone Social Media Team
Todd was very helpful today when I…
Todd was very helpful today when I visited the shop. He answered my questions and had the time to explain and help me out. Thankyou.
November 22, 2023
Unprompted review
Reply from Vodafone UK - Chatham
Hi Debbie,
It's great to hear about your recent experience, thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Alex in the Chatham branch was…
Alex in the Chatham branch was impeccable, he’s an absolute credit to your company, deserves a promotion.
November 18, 2023
Unprompted review
Reply from Vodafone UK - Chatham
Hi Tim,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Served by Erin easy upgrade and very…
Served by Erin easy upgrade and very helpful even transfer all my data to my new phone.
October 28, 2023
Unprompted review
Reply from Vodafone UK - Chatham
Hi Maggie,
We're pleased to hear about your recent experience. Thank you for reviewing and sharing your feedback for Erin.
If you ever need any help, feel free to message us over on Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Todd served me and was very good…
Todd served me and was very good service and advice
October 26, 2023
Unprompted review
Reply from Vodafone UK - Chatham
Hi Nikita,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Great customer care from Erin brilliant
October 26, 2023
Unprompted review
Reply from Vodafone UK - Chatham
Hi there,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Amazing service in store
October 4, 2023
Unprompted review
Reply from Vodafone UK - Chatham
Hi Christopher,
Thanks for taking your time to share the experience in our store.
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Perfect! Absolutely perfect
I came in with my Nan as she had a few issues with her phone, a lovely lady called Erin helped us out and got Nan all up and running again, her service went above and beyond and I can’t recommend her and the store enough, she made us feel so welcome and supported, thank you again Erin!
September 16, 2023
Unprompted review
Reply from Vodafone UK - Chatham
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
Todd was very helpful
Todd was very helpful, made the experience of upgrading easier
September 20, 2023
Unprompted review
Reply from Vodafone UK - Chatham
Hi Hayley. Thank you for your review for Todd. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Alex was incredible couldn’t have done…
Alex was incredible couldn’t have done better
September 18, 2023
Unprompted review
Reply from Vodafone UK - Chatham
Hi Elena,
Thanks for sharing your fabulous feedback for Alex. If you need any help in the future, please message us via
- Facebook PM: vodafone.uk/3K1e4GB
- X DM: vodafone.uk/3nfdPyY or
- Instagram: https://ig.me/m/vodafone
Thanks again, Vodafone Social Media team
Vodafone Chatham
Good experience in Vodafone Chatham, helpful and friendly staff!
August 26, 2023
Unprompted review
Reply from Vodafone UK - Chatham
Hey Clara,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Shocking
Shocking ! O stars would be too much. Ordered a phone for my elderly father. Got it delivered to my local store. I had enough ID to get a passport or bank account or driving license . Horrible woman said I had to get my dad in personally even though he lives 120 miles away and is in a care home. She just said “ cancel it then” and went back to staring at her computer screen. So I said send it to his home address and she refused ! absolutely shocking service. That’s Chatham in Pentagon shopping centre if anyone from Vodafone looks at this.
August 9, 2023
Unprompted review
Reply from Vodafone UK - Chatham
Hi Martin. It's very disappointing to see your comments, concerns and feedback. We completely understand how shocking this encounter must have been.
Although the advisor was right in advising that your dad the account owner must pick up their order, it's still not the experience we wanted you to have, nor the service that we strive for here at Vodafone.
For more information, we would recommend taking a look at our 'Can I collect my order from a Vodafone store?' Help and Support web page https://vodafone.uk/453km0z - as you'll be able to see, we do state that apart from Pay as you go, any other orders need to be collected by the account owner.
Vodafone Social Media Team
Great experience in Chatham
Great experience in Chatham. Helpfully staff.
July 12, 2023
Unprompted review
Reply from Vodafone UK - Chatham
Hi Donna. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Chatham
Hey there,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Got a sim only contract in Chatham…
Got a sim only contract in Chatham store the staff where very friendly.
June 10, 2023
Unprompted review
Reply from Vodafone UK - Chatham
Hey there,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Very helpful staff in Chatham Vodafone
Very helpful staff in Chatham Vodafone, never have an issue with them.
May 23, 2023
Unprompted review
Reply from Vodafone UK - Chatham
Hi James,
Thanks for your lovely review for our Chatham store. We appreciate your feedback and support.
We're here to help if you need anything. You can reach us by dropping us a message either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
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