I went into Vodafone Chatham today and was greeted and served kindly by Nathan. I originally came in about my charging port. Whatever he did, he fixed it within seconds. Went to another shop to tes... See more
Company replied
11 Wilmot Square, Unit 26 The Pentagon Centre, ME4 4HP Chatham, GB
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I went into Vodafone Chatham today and was greeted and served kindly by Nathan. I originally came in about my charging port. Whatever he did, he fixed it within seconds. Went to another shop to tes... See more
Company replied
I went into the Chatham store today to purchase a sim for my son. Nathan and Jonathan was super helpful and talked me through everything I would need.
Company replied
Mollie was very instrumental in convincing me to get an Iphone17 pro max . She is very pleasant , detailed and helpful with the product details . She smiled throughout the process of setting up and c... See more
Company replied
Had problems with my camera on the phone. Told I would be able to get it repaied but would take 2 to 3 weeks or upgrade my phone today. Decided to go for the upgrade and Mollie explained the offer for... See more
Company replied
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11 Wilmot Square, Unit 26 The Pentagon Centre, ME4 4HP, Chatham, United Kingdom
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Came in to the store for some help with my new device and needed some help setting it up. Nathan and Mollie were brilliant in being really patient with me and got my phone up and running.

Reply from Vodafone UK - Chatham
Came into the store with an issue about my phone bill and Nathan expertly helped me and provided me with a great deal on a new phone as mine was a little worse for wear. I will be coming in and telling people to see him.

Reply from Vodafone UK - Chatham
Mollie helped with setting up my new phone , i would defintley reccomend her to anyone needing help setting up a new phone

Reply from Vodafone UK - Chatham
Came into store on the 23rd April and spoke to 2 lovely girls mollie and eleanor , gave me great advice when upgrading my new phone , they were very welcoming and great at their jobs , will be returning.

Reply from Vodafone UK - Chatham
Eleanor was really helpful in removing a virus from my phone! Great experience with Vodafone all around

Reply from Vodafone UK - Chatham
Came into the store today as my phone broke last night.
Nathan was very kind and considerate to me as I have learning difficulties. He helped me choose a new device and plan to suit my needs. Amazing customer service.

Reply from Vodafone UK - Chatham
Came into the store and Nathan helped set up my new phone and he did it with ease and expertise.

Reply from Vodafone UK - Chatham
I would really like to say a massive thank you to Mollie in Vodafone she was great help with helping me get a new phone.

Reply from Vodafone UK - Chatham
Came in as my phone was riddled with viruses. Jay and Nathan sat with my phone diligently to get me back up and running thank you lads.

Reply from Vodafone UK - Chatham

Reply from Vodafone UK - Chatham
Came to Vodafone to talk about viruses on my ancient Samsung. The gents in the store, Nathan and Todd helped massively by not only deleting the virus but also I wanted to get something more modern. An absolute delight to deal with. Customer service was impeccable.

Reply from Vodafone UK - Chatham
Eleanor was very helpful! A kind disposition and a credit to the team.

Reply from Vodafone UK - Chatham
I’ve just been to Vodafone Chatham and assistant named Mollie and her colleague Jonathan who managed to transfer android data to iPhone. I’ve been tying for ages without success. Guess what!.. Mollie was not fazed by the data transfer that took no time. She took it all in her stride. So Vodafone Chatham Pentagon get top marks. Whatever scoring you go buy. Top marks to you all. “I’ll be back”
Ted. 🚒🇬🇧🏴🏁

Reply from Vodafone UK - Chatham
Great service from Mollie, Jay and Eleanor. Mollie went above and beyond the call of duty! Great customer service from Eleanor and sorted my problem out

Reply from Vodafone UK - Chatham
I had great help from Eleanor, and great service all round by the staff 👍

Reply from Vodafone UK - Chatham
Nathan, Jay and Mollie were amazing. Set up my new device and explained everything in easy steps. A happy customers.

Reply from Vodafone UK - Chatham
Nathan and Jay tried and tried to get my phone working but to no avail.
Still they put everything into helping me, great gents.

Reply from Vodafone UK - Chatham
Had data issues and ran out of data however my broadband was meant to be fitted. Came into the store and Nathan helped me out to get everything sorted and up and running again. Brilliant guy

Reply from Vodafone UK - Chatham
Came into the store to complete a sale today. Being not too great with phones Nathan, Jay and Mollie helped out massively and now walking away with a new phone at a great price and great service.

Reply from Vodafone UK - Chatham
Jason was amazing and could me sorted and back on a network

Reply from Vodafone UK - Chatham
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