I went into Vodafone Chatham today and was greeted and served kindly by Nathan. I originally came in about my charging port. Whatever he did, he fixed it within seconds. Went to another shop to tes... See more
Company replied
Location
Switch location11 Wilmot Square, Unit 26 The Pentagon Centre, ME4 4HP Chatham, GB
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I went into the Chatham store today to purchase a sim for my son. Nathan and Jonathan was super helpful and talked me through everything I would need.
Company replied
Mollie was very instrumental in convincing me to get an Iphone17 pro max . She is very pleasant , detailed and helpful with the product details . She smiled throughout the process of setting up and c... See more
Company replied
Had problems with my camera on the phone. Told I would be able to get it repaied but would take 2 to 3 weeks or upgrade my phone today. Decided to go for the upgrade and Mollie explained the offer for... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Chatham
Written by the company
Contact info
11 Wilmot Square, Unit 26 The Pentagon Centre, ME4 4HP, Chatham, United Kingdom
4.9
Excellent
208 reviews
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Thought I needed a new phone…
Thought I needed a new phone but store manager Todd took time to explore all the options and I ended up with an internal storage solution on my existing phone at a fraction of the cost 😊 Happy to remain a long term Vodafone customer…
October 15, 2025
Unprompted review
Reply from Vodafone UK - Chatham
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Molly was great in assisting us with…
Molly was great in assisting us with our purchase. Very friendly customer service and efficient with her time!
October 5, 2025
Unprompted review
Reply from Vodafone UK - Chatham
Hey Nisa,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Molly.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Absolutely brilliant
Absolutely brilliant, Nathan and Todd helped me set up a new phone and do a full transfer. I would have had no idea on how to do thus. Thanks for everything guys.
October 5, 2025
Unprompted review
Reply from Vodafone UK - Chatham
Hi Chilli,
Thank you so much for your wonderful review and the amazing support you’ve shown for Nathan and Todd—it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Mollie was a life saver this morning
Mollie was a life saver this morning. She set me up with a refurbished phone and new SIM after my phone was stolen. She was incredibly patient and spent lots of time helping me with the set up too. Thank you
October 5, 2025
Unprompted review
Reply from Vodafone UK - Chatham
Hey Paul,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Mollie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Nathan was amazing
Nathan was amazing, friendly and very patient to get everything transfer across. He's very patient and helpful. Give him a pay rise.
September 24, 2025
Unprompted review
Reply from Vodafone UK - Chatham
Hey Maria,
Thanks for the lovely review and fantastic support for Nathan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Mollie Nathan and jamie were super…
Mollie Nathan and jamie were super helpful when i got my upgrade last week . although the system was slow the team are great at keeping conversations and very patient with their computers . overall experience was great and the staff were great however i think they definitely need new systems in the store !
September 18, 2025
Unprompted review
Reply from Vodafone UK - Chatham
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Mollie was a great help
Mollie was a great help
Went into vodafone on saturday to get an upgrade . mollie was very thorough and explained everything i need to know about my new contract. Mollie is very bright and bubbly and always had a smile on her face! Thank you for your service 🙏🏻
September 20, 2025
Unprompted review
Reply from Vodafone UK - Chatham
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Absolutely brilliant
Absolutely brilliant, came in and Nathan was very polite and personable. He set up my new phone and contract and then set up the phone for me. Keep him around.
September 22, 2025
Unprompted review
Reply from Vodafone UK - Chatham
Hey Vicky,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Thank you Nathan
A massive thank you to Nathan and Jamie . The process was smooth, customer service was 10/10 especially just general chit chat whilst waiting for everything to be processed. Customer service is important to me and they should be commended for this. Also whilst in store another customer came in to speak about their excellent service which shows this is consistent. Thanks again Priscilla
September 13, 2025
Unprompted review
Reply from Vodafone UK - Chatham
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Came into the store as I'm a little…
Came into the store as I'm a little worried about making sure everything has been set up correctly. I'm with a competitor but Nathan at the store helped me by setting up my new tablet with ease. I will be switching when I can
September 9, 2025
Unprompted review
Reply from Vodafone UK - Chatham
We're happy to hear that you received excellent assistance in setting up your new tablet.
If you ever need any help, you can always contact our Social Media Team via Facebook or Instagram.
Thanks,
Vodafone Social Media Team
Absolutely fantastic service
Absolutely fantastic service, came in with a few issues calling and was helped out by Nathan who updated all of my software.
And he ensured everything was working 100% what a brilliant and easy experience
September 5, 2025
Unprompted review
Reply from Vodafone UK - Chatham
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Really helpful staff and always happy…
Really helpful staff and always happy to have a laugh, thank you Jorda
September 4, 2025
Unprompted review
Reply from Vodafone UK - Chatham
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Jordan was wo default and really helped…
Jordan was wo default and really helped me with my phone! Thank-you
September 4, 2025
Unprompted review
Reply from Vodafone UK - Chatham
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Jordan was a great help
Jordan was a great help, can't recommend him enough
September 4, 2025
Unprompted review
Reply from Vodafone UK - Chatham
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Came in to Chatham vodafone last week…
Came in to Chatham vodafone last week to buy a new phone which was expertly done by Nathan. Came in today to sort out the data transfer and Jamie was a delight, he sorted that with no trouble. Will return.
August 24, 2025
Unprompted review
Reply from Vodafone UK - Chatham
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Terrible service go to Hempstead valley…
Terrible service go to Hempstead valley instead
August 21, 2025
Unprompted review
Reply from Vodafone UK - Chatham
Hey Stephen,
I'm sorry to hear that you've been facing difficulties with our service. I completely understand how frustrating this situation can be, especially when you're not receiving the support you need through chat and the resolution is taking longer than expected.
If you would like to continue seeking assistance, please reach out to our Live Chat team here: http://vodafone.uk/2LCJiTm. Alternatively, if you wish to file an official complaint after discussing your concerns with our team without a satisfactory resolution, feel free to connect with us on Facebook at http://vodafone.uk/2Fpnah2 or on X at http://vodafone.uk/3LXh2xl.
Thanks,
Vodafone Social Media Team
I walked into the chatham branch kent…
I walked into the chatham branch kent the pentagon and Jordan was so helpful he a transfer of data from one tablet to my new tablet I can not thank Jordan enough thank you agian.
August 15, 2025
Unprompted review
Reply from Vodafone UK - Chatham
Hey Richard,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
The guys in the shop were excellent, highly professional and most helpful in every way 👏 Wonderful experience 😀 Thank you, warren
Wonderful experience, the guys were very helpful and professional in every way 😀 Thank you so, Warren
August 14, 2025
Unprompted review
Reply from Vodafone UK - Chatham
Hey Warren,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Nathan once again saved my bacon
Nathan once again saved my bacon, completed a watch sale and he helped me set it all up. Think he's a bit smitten with the watch as now he wants one. Keep him around as long as you can and give him a raise.
August 13, 2025
Unprompted review
Reply from Vodafone UK - Chatham
Hey Drew,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Came in to the store to pick up a phone…
Came in to the store to pick up a phone and Nathan helped massively in setting it all up and doing a data transfer. Shame he's an Arsenal fan.
August 12, 2025
Unprompted review
Reply from Vodafone UK - Chatham
Hey Vincent,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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