I have been with Vodafone for many years and I have always had excellent service from you. I was served by Caroline today, and she was extremely helpful in answering all my questions and helping me wi... See more
Company replied
Location
Switch location23 High Street, CM1 1BE CHELMSFORD, GB
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Visited Vodaphone’s Chelmsford branch today enquiring about temporary wi fi solutions and was greeted by the lovely , friendly Leah . Not very tech minded but was immediately put at ease by her helpfu... See more
Company replied
Massive thank you to Faith and her lovely colleague in the Chelmsford store for their help in sorting my self inflicted sim issue! They couldn’t have been more patient and tolerant of my haplessness... See more
Company replied
Caroline was really helpful and professional throughout the whole process. She explained everything clearly, answered all my questions patiently, and made the experience really easy and stress free. Y... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Chelmsford 23 High St
Written by the company
Contact info
23 High Street, CM1 1BE, CHELMSFORD, United Kingdom
4.9
Excellent
190 reviews
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Caroline was excellent as usual.
August 22, 2026
Unprompted review
Reply from Vodafone UK - Chelmsford 23 High St
Hey Kevin,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
They provided us with excellent…
They provided us with excellent service. Caroline is lovely.
August 21, 2026
Unprompted review
Reply from Vodafone UK - Chelmsford 23 High St
Hey Cafer,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Came in to speak about broadband
Came in to speak about broadband, Caroline was very helpful and helped find a suitable deal for me.
August 17, 2026
Unprompted review
Reply from Vodafone UK - Chelmsford 23 High St
Hey Aamar,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Caroline has been great
August 12, 2026
Unprompted review
Reply from Vodafone UK - Chelmsford 23 High St
Hey Edem,
Thanks for the lovely review and fantastic support for Caroline.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I had an outstanding experience at the…
I had an outstanding experience at the Vodafone store recently! The staff, especially Caroline, provided excellent service in helping me set up my home broadband. They were knowledgeable, patient, and went above and beyond to ensure I had a seamless experience. I'm extremely satisfied with their service and highly recommend this store for all your tech needs!
July 30, 2026
Unprompted review
Reply from Vodafone UK - Chelmsford 23 High St
Hi Stephanie, thank you so much for your wonderful review and the amazing support you’ve shown for Caroline, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
I had a great experience visiting the store
I had a great experience visiting the Vodafone store The staff were welcoming, friendly, and very knowledgeable. They took the time to answer all of my questions, explained everything clearly, and made sure I understood all of my options without any pressure.
The service was quick and professional, and the whole process was smooth from start to finish. It’s refreshing to receive such excellent customer service. I would definitely recommend this Vodafone store to anyone looking for helpful advice and great support. Thank you to Caroline for making my visit such a positive experience
July 27, 2026
Unprompted review
Reply from Vodafone UK - Chelmsford 23 High St
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Approachable staff
Approachable staff, very helpful, and I appreciate their efforts to save me money.
July 25, 2026
Unprompted review
Reply from Vodafone UK - Chelmsford 23 High St
Hey Patrick,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
I met Caroline today at the Chelmsford…
I met Caroline today at the Chelmsford Branch, she was very attentive and knowledgeable. Great help sorting out my new phone and saved me money of my monthly contract. Thank you.
July 25, 2026
Unprompted review
Reply from Vodafone UK - Chelmsford 23 High St
Hey Anthony,
Thanks for the lovely review and fantastic support for Caroline.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I have been with Vodafone for many…
I have been with Vodafone for many years and I have always had excellent service from you. I was served by Caroline today, and she was extremely helpful in answering all my questions and helping me with the renewal of my latest contact. I would certainly recommend this company. Thank you so much.
July 22, 2026
Unprompted review
Reply from Vodafone UK - Chelmsford 23 High St
Hey Elizabeth,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amazing service
Amazing service, always helpful.
Love Caroline she is always there when I need her.
June 21, 2026
Unprompted review
Reply from Vodafone UK - Chelmsford 23 High St
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Caroline has been so great and helped…
Caroline has been so great and helped me wisely to get my contract updated . She has been honest , and served in an excellent way . I am so happy with the service given . Well done Vodafone Chelmsford team .
June 19, 2026
Unprompted review
Reply from Vodafone UK - Chelmsford 23 High St
Hey Fatih,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Mobile Phone Purchase
I was served by Jasmine who provided a pleasurable and very smooth transaction. I explained to Jasmine that I was interested in purchasing a mobile phone that I had seen listed on the Argos website. Jasmine was happy to check to see whether her Vodafone shop had the item in stock. When she found that it was not in stock she immediately ordered the phone for delivery in the next few days. There was no high pressure sales talk suggesting that I should purchase a different type of phone and the entire transaction was conducted in a very calm and professional manner. Full marks to Jasmine for a very pleasurable experience.
June 15, 2026
Unprompted review
Reply from Vodafone UK - Chelmsford 23 High St
Hey James,
Thanks for the lovely review and fantastic support for Jasmine. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Visited Vodafone store in Chelmsford…
Visited Vodafone store in Chelmsford yesterday and was immediately greeted by Aaron who was happy to help us. He was polite , helpful and had a very pleasant manner. He is a good ambassador for your company. Many thanks to Aaron and credit to Vodafone .
June 9, 2026
Unprompted review
Reply from Vodafone UK - Chelmsford 23 High St
Hey there,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Massive thank you to Faith and her…
Massive thank you to Faith and her lovely colleague in the Chelmsford store for their help in sorting my self inflicted sim issue! They couldn’t have been more patient and tolerant of my haplessness and were determined I would leave their store last Friday evening with a working phone!! And I did!! …exemplary customer care at top level - A million thanks!
June 5, 2026
Unprompted review
Reply from Vodafone UK - Chelmsford 23 High St
Hey Jane,
Thanks for the lovely review and fantastic support for Faith & Chelmsford store.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
No title
My experience was truly great because of Caroline. From the very beginning, she showed exceptional professionalism, patience, and dedication in ensuring that everything was properly sorted out. She consistently went above and beyond to provide support and assistance whenever needed.
Moreover, I have been in contact with her for a long time, and throughout that period, she has always remained reliable, hardworking, and committed to delivering excellent service. Her positive attitude and willingness to help made the entire experience smooth and stress-free.
I sincerely give Caroline excellent accolades for her outstanding work ethic, dedication, and strong sense of responsibility. She is truly an asset, and her efforts deserve to be highly appreciated. 👏
May 27, 2026
Unprompted review
Reply from Vodafone UK - Chelmsford 23 High St
Hey Kuduyo ,
Thanks for the lovely review and fantastic support for Caroline.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Caroline was really helpful and…
Caroline was really helpful and professional throughout the whole process. She explained everything clearly, answered all my questions patiently, and made the experience really easy and stress free. You can tell she genuinely cares about helping customers and providing great service. Would definitely recommend speaking to her if you need help with your account or upgrades!
May 22, 2026
Unprompted review
Reply from Vodafone UK - Chelmsford 23 High St
Hey,
Thanks for letting us know what an amazing job Caroline did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Staff are very friendly and most helpful
Staff are very friendly and most helpful
May 23, 2026
Unprompted review
Reply from Vodafone UK - Chelmsford 23 High St
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Chelmsford 23 High St
Hey Kristina,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
The young lady who helped me was…
The young lady who helped me was excellent. She was very patient and thourgh
May 15, 2026
Unprompted review
Reply from Vodafone UK - Chelmsford 23 High St
Hey Martin,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Went into store to upgrade my phone and…
Went into store to upgrade my phone and set up my new phone, Caroline helped me to move my stuff over very helpful and professional.
April 30, 2026
Unprompted review
Reply from Vodafone UK - Chelmsford 23 High St
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
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