Got greeted by Jamie today in your Chelmsford store. Jamie was very friendly and helpful. Made the upgrade and new sim only transaction very easy and stress free. Overall really positive visit
Company replied
Location
Switch location23 High Street, CM1 1BE CHELMSFORD, GB
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See what reviewers are saying
Caroline was so helpful and really had her work cut out based on the fact that a lot of stuff on my iPhone 12 had not been backed up for some time. Thank you so much for helping a technophobe get b... See more
Company replied
Visited Vodaphone’s Chelmsford branch today enquiring about temporary wi fi solutions and was greeted by the lovely , friendly Leah . Not very tech minded but was immediately put at ease by her helpfu... See more
Company replied
Massive thank you to Faith and her lovely colleague in the Chelmsford store for their help in sorting my self inflicted sim issue! They couldn’t have been more patient and tolerant of my haplessness... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Chelmsford 23 High St
Written by the company
Contact info
23 High Street, CM1 1BE, CHELMSFORD, United Kingdom
4.9
Excellent
197 reviews
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Erin was excellent - Thank you
Erin, was very helpful. Explained options clearly and set up my new phone. Excellent service. Thank you
August 15, 2025
Unprompted review
Reply from Vodafone UK - Chelmsford 23 High St
Hey Shirley,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great customer service
Great customer service, Erin was committed to getting the best deal for us and she explained everything well.
August 8, 2025
Unprompted review
Reply from Vodafone UK - Chelmsford 23 High St
Hey Natalie,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I was in the Chelmsford branch helped…
I was in the Chelmsford branch helped by a young g lady named Erin. She was wildly helpful and kind and saw me multiple times to resolves my issue. Maintained a professional attitude and was very helpful and made everything easy to understand ! I would recommend This store.
August 4, 2025
Unprompted review
Reply from Vodafone UK - Chelmsford 23 High St
Hey Kit,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I visit the Vodafone chelmsford branch…
I visit the Vodafone chelmsford branch to my new phone contract, staff are lovely and very friendly, I highly recommend them 😊
July 22, 2025
Unprompted review
Reply from Vodafone UK - Chelmsford 23 High St
Hey Cafer,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Amazing people, amazing experience!
Everyone in there is helpful, attentive & very knowledgeable. Always makes me feel welcome & very friendly.
I wouldn’t go anywhere else.
July 10, 2025
Unprompted review
Reply from Vodafone UK - Chelmsford 23 High St
Hey Lois,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Absolutely great experience
Absolutely great experience! Aaron was very understanding, ensured that I was heard and provided me with multiple options! He wasn’t salesy, but instead listened to customer, had a good conversation and solved my problem! Thank you for a 5* experience!
July 18, 2025
Unprompted review
Reply from Vodafone UK - Chelmsford 23 High St
Hi Vignesh,
Thank you so much for your wonderful review and the amazing support you’ve shown for Aaron —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Rosie was great
July 18, 2025
Unprompted review
Reply from Vodafone UK - Chelmsford 23 High St
Hey Laurence,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Caroline was a great help in ordering…
Caroline was a great help in ordering my new phone, as always! Friendly and knowledgeable, the overall experience was a breeze?
July 15, 2025
Unprompted review
Reply from Vodafone UK - Chelmsford 23 High St
Hey Steev,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Caroline was very knowledgeable and…
Caroline was very knowledgeable and communicated the issues well,
July 9, 2025
Unprompted review
Reply from Vodafone UK - Chelmsford 23 High St
Hi David,
Thank you so much for your wonderful review and the amazing support you’ve shown for Caroline—it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Brilliant
Rosie was great with me when I came in to store. Really friendly helpful and made it a great experience. Highly recommended
June 21, 2025
Unprompted review
Reply from Vodafone UK - Chelmsford 23 High St
Hi. Thank you for leaving us this amazing review. We're happy to see you've had some excellent service from Rosie in one of our stores.
If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Caroline was very polite and extremely…
Caroline was very polite and extremely professional. She was able to answer all questions to my satisfaction.
I left your High Street store content that I had been served by a very pleasant young lady who took pride in her job delivering great customer care.
June 9, 2025
Unprompted review
Reply from Vodafone UK - Chelmsford 23 High St
Hi Trevor.
We're happy to hear that you were pleased with the service you received by Caroline.
Thanks,
Vodafone Social Media Team
Always a pleasure to visit this shop…
Always a pleasure to visit this shop when I'm in Chelmsford shopping. The staff are really friendly and always have time to help me out, nothing is too much trouble.
Good customer service is hard to find these days, but I am happy to return here. I had a SIM swap to do and just needed some information, which I received and can now sort out a lost phone
June 6, 2025
Unprompted review
Reply from Vodafone UK - Chelmsford 23 High St
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Good service
June 6, 2025
Unprompted review
Reply from Vodafone UK - Chelmsford 23 High St
Hi Steven, we are pleased to hear about your fantastic experience. Thank you for your 5 star feedback.
Thanks,
Vodafone Social Media Team
Good experience all round
Good experience all round.
Caroline made everything easy to understand and answered with clarity all of my questions.
Nothing was too much trouble for her.
May 8, 2025
Unprompted review
Reply from Vodafone UK - Chelmsford 23 High St
Hey Paul,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great staff
Great staff! Brilliant service from start to finish! Very knowledgeable about their products! Thank you!
May 8, 2025
Unprompted review
Reply from Vodafone UK - Chelmsford 23 High St
Hey Chloe,
It's wonderful to hear such positive feedback from you! We truly appreciate it.
Should you need any assistance, feel free to reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
The staff were very helpful and very…
The staff were very helpful and very knowledgeable
May 6, 2025
Unprompted review
Reply from Vodafone UK - Chelmsford 23 High St
Hey Bradley,
Thanks for the lovely review and fantastic support for staff.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great sim only deals
Had no trouble switching over to a more affordable sim only deal the process was seemless and staff member who looked after me was very helpful and knowledgeable.
April 22, 2025
Unprompted review
Reply from Vodafone UK - Chelmsford 23 High St
Hey Kev,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Exceptional service
I walked into Vodafone to upgrade my contract and was greeted by Sam and Rosie who were delightful and helped me fulfil my Vodafone contract upgrade extremely fast to a high expectation. I would recommend this brand and services for the future with their extremely helpful and polite team.
April 22, 2025
Unprompted review
Reply from Vodafone UK - Chelmsford 23 High St
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Sam was really helpful
Sam was really helpful! Process was very quick.
April 15, 2025
Unprompted review
Reply from Vodafone UK - Chelmsford 23 High St
Hey Caroline,
Thanks for the lovely review and fantastic support for Sam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Never had a problem with Caroline
Never had a problem with Caroline , very patient and understanding and will help in any way possible :)
April 4, 2025
Unprompted review
Reply from Vodafone UK - Chelmsford 23 High St
Hey Demi,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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