Got greeted by Jamie today in your Chelmsford store. Jamie was very friendly and helpful. Made the upgrade and new sim only transaction very easy and stress free. Overall really positive visit
Company replied
Location
Switch location23 High Street, CM1 1BE CHELMSFORD, GB
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See what reviewers are saying
Caroline was so helpful and really had her work cut out based on the fact that a lot of stuff on my iPhone 12 had not been backed up for some time. Thank you so much for helping a technophobe get b... See more
Company replied
Visited Vodaphone’s Chelmsford branch today enquiring about temporary wi fi solutions and was greeted by the lovely , friendly Leah . Not very tech minded but was immediately put at ease by her helpfu... See more
Company replied
Massive thank you to Faith and her lovely colleague in the Chelmsford store for their help in sorting my self inflicted sim issue! They couldn’t have been more patient and tolerant of my haplessness... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Chelmsford 23 High St
Written by the company
Contact info
23 High Street, CM1 1BE, CHELMSFORD, United Kingdom
4.9
Excellent
197 reviews
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Reply from Vodafone UK - Chelmsford 23 High St
Hey Daniel,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Leah was great in assisting with my…
Leah was great in assisting with my upgrade today. Managed to save me money and the store was a great atmosphere.
March 13, 2025
Unprompted review
Reply from Vodafone UK - Chelmsford 23 High St
Hi Kayleigh. Thank you for your review for Leah. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Lovely service.very helpful young lady…
Lovely service.very helpful young lady caroline.
March 13, 2025
Unprompted review
Reply from Vodafone UK - Chelmsford 23 High St
Hi Susan. Thank you for your review for Caroline. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Visited Chelmsford store today
Visited Chelmsford store today. Despite the company making it very hard to cancel my contract I was served by a lovely young lady called Erin. She was very patient , helpful and polite. A credit to your store. Thanks again Erin for helping me with a stressful situation.
March 10, 2025
Unprompted review
Reply from Vodafone UK - Chelmsford 23 High St
Hi Graham,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Leah was excellent!
Leah was a very friendly and calm young lady. Her manner was very natural and assured and she was a breath of fresh air to previous assistants we have encountered at Vodafone. The store was clean and well layed out with a welcoming atmosphere.
March 9, 2025
Unprompted review
Reply from Vodafone UK - Chelmsford 23 High St
Hi Mandy,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Brilliant!!!!
She understood my problem and resolved the situation in a very polite and efficient manner!
A credit to Vodafone 👍
March 3, 2025
Unprompted review
Reply from Vodafone UK - Chelmsford 23 High St
Hi William,
Thank you for taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Fantastic customer service from Erin…
Fantastic customer service from Erin who was friendly, fast and efficient. I wanted to upgrade my phone and contract but didn’t have long. Erin found me a great deal and even had time to upgrade my broadband plan.
February 17, 2025
Unprompted review
Reply from Vodafone UK - Chelmsford 23 High St
Hi Kelly,
Thanks for your review for Erin. This is great feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Caroline was very helpful with me…
Caroline was very helpful with me changing over providers and answered all questions I had. Very chatty and lovely to deal with.
February 15, 2025
Unprompted review
Reply from Vodafone UK - Chelmsford 23 High St
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Erin went above and beyond to help me
February 12, 2025
Unprompted review
Reply from Vodafone UK - Chelmsford 23 High St
Hi Sue,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Caroline was very helpful in sorting…
Caroline was very helpful in sorting out our phone issue. She listened and showed patience when our address seemed to be a bit tricky. And she even saved us money on our existing phone contract! She is an asset to the team in Chelmsford thank you Caroline!
February 11, 2025
Unprompted review
Reply from Vodafone UK - Chelmsford 23 High St
Hi Lucy. Thank you for your review for Caroline. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful team
Very helpful team! Was a good experience when upgrading my phone
February 8, 2025
Unprompted review
Reply from Vodafone UK - Chelmsford 23 High St
Hi Chloe. Thank you for your review for the team. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Outstanding service from Leah who has…
Outstanding service from Leah who has sorted out three phones/contracts for us, explained everything thoroughly and gave advice where requested. She has been super helpful and friendly (even when we had a LOT of questions !)
Thankyou Leah
January 4, 2025
Unprompted review
Reply from Vodafone UK - Chelmsford 23 High St
Hi Claire. Thank you for your review for Leah. It's always lovely to read such fab feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service and very client friendly
Great service and very client friendly. Quick solution found and I was in and out with a new contract in less than 1 hour
January 7, 2025
Unprompted review
Reply from Vodafone UK - Chelmsford 23 High St
Hi Mike,
Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and congrats on the new contract.
Thanks,
The Vodafone Social Media Team
Reply from Vodafone UK - Chelmsford 23 High St
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
Everything with the service
Everything with the service, communication also information on quality ie beeps price.
January 3, 2025
Unprompted review
Reply from Vodafone UK - Chelmsford 23 High St
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
Aaron gave Clear explanation.
Aaron gave Clear explanation.
Polite service
January 2, 2025
Unprompted review
Reply from Vodafone UK - Chelmsford 23 High St
Hey Jennifer,
Thanks for letting us know what an amazing job Aaron did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very helpful Service.great job…
Very helpful Service.great job Caroline.thanks
December 26, 2024
Unprompted review
Reply from Vodafone UK - Chelmsford 23 High St
Hi Manoj,
It's great to hear your feedback, thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Caroline is very supportive and very…
Caroline is very supportive and very good in customer service.She did a great job. Many thanks
December 26, 2024
Unprompted review
Reply from Vodafone UK - Chelmsford 23 High St
Hi Stepani
Thank you for reviewing!
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Caroline is very knowledgeable and…
Caroline is very knowledgeable and helped sort the best phone and deal for me! Pleasure upgrading with her.
December 23, 2024
Unprompted review
Reply from Vodafone UK - Chelmsford 23 High St
Hi Thomas,
Thanks for your review for Caroline. This is great feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Very friendly,and explain everything…
Very friendly,and explain everything very clearly
December 14, 2024
Unprompted review
Reply from Vodafone UK - Chelmsford 23 High St
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
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