Got greeted by Jamie today in your Chelmsford store. Jamie was very friendly and helpful. Made the upgrade and new sim only transaction very easy and stress free. Overall really positive visit
Company replied
Location
Switch location23 High Street, CM1 1BE CHELMSFORD, GB
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See what reviewers are saying
Caroline was so helpful and really had her work cut out based on the fact that a lot of stuff on my iPhone 12 had not been backed up for some time. Thank you so much for helping a technophobe get b... See more
Company replied
Visited Vodaphone’s Chelmsford branch today enquiring about temporary wi fi solutions and was greeted by the lovely , friendly Leah . Not very tech minded but was immediately put at ease by her helpfu... See more
Company replied
Massive thank you to Faith and her lovely colleague in the Chelmsford store for their help in sorting my self inflicted sim issue! They couldn’t have been more patient and tolerant of my haplessness... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Chelmsford 23 High St
Written by the company
Contact info
23 High Street, CM1 1BE, CHELMSFORD, United Kingdom
4.9
Excellent
197 reviews
Asks customers to review
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Really helpful and has done my whole…
Really helpful and has done my whole family now
December 10, 2024
Unprompted review
Reply from Vodafone UK - Chelmsford 23 High St
Hello, Martyn,
Thanks for the feedback and support, we really appreciate it!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Erin was really helpful and made…
Erin was really helpful and made everything clear. She gave me a lot of options and found the best deal for me.
November 9, 2024
Unprompted review
Reply from Vodafone UK - Chelmsford 23 High St
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Fantastic
Fantastic! They listened to my needs, explained everything clearly, and made choosing a deal so easy. Their knowledge and friendly attitude made the whole experience a pleasure. Highly recommend, amazing service!
November 9, 2024
Unprompted review
Reply from Vodafone UK - Chelmsford 23 High St
Hey Andrew,
Thanks for your review and great feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Helpful Staff
Erin was patient and totally understood what I needed and took plenty of time so I didn’t feel rushed or overwhelmed
November 7, 2024
Unprompted review
Reply from Vodafone UK - Chelmsford 23 High St
Hey Kay,
Thanks for letting us know what an amazing job Erin did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Caroline was great
November 6, 2024
Unprompted review
Reply from Vodafone UK - Chelmsford 23 High St
Hey Stuart,
Thanks for letting us know what an amazing job Caroline did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Thank you Caroline
October 7, 2024
Unprompted review
Reply from Vodafone UK - Chelmsford 23 High St
Hi. Thank you for your review for Caroline. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The lady was so helpful
October 5, 2024
Unprompted review
Reply from Vodafone UK - Chelmsford 23 High St
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
Great friendly service
Great friendly service - Aaron was very helpful.
Shame the computers are slow though - Vodafone needs to install their own broadband to ensure the staff have adequate systems to serve the customers as it was slow going processing 3 phone orders.
Then you'll be able to advertise how effective it is.
September 7, 2024
Unprompted review
Reply from Vodafone UK - Chelmsford 23 High St
Hi Bel,
Thank you for your feedback and reviewing,
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Caroline was very helpful
Caroline was very helpful, personable and dealt with our questions efficiently. Thank you
September 6, 2024
Unprompted review
Reply from Vodafone UK - Chelmsford 23 High St
Hey Heather,
Thanks for letting us know what an amazing job Caroline did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Chelmsford 23 High St
Hi Karen,
Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
Reply from Vodafone UK - Chelmsford 23 High St
Hi Rosemary,
Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
The people were helpful knowledgeable…
The people were helpful knowledgeable and greated you with a smile. Highly recommend caroline
September 3, 2024
Unprompted review
Reply from Vodafone UK - Chelmsford 23 High St
Hi. Thank you for your review for the team. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Rosie was extremely helpful and polite
Rosie was extremely helpful and polite! Even though her boss kept ringing her while in the middle of our transaction she remained professional, an asset to your company!!
August 22, 2024
Unprompted review
Reply from Vodafone UK - Chelmsford 23 High St
Hey Mr Jed,
Thanks for the lovely review and fantastic support for Rosie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Caroline was brilliant.
August 22, 2024
Unprompted review
Reply from Vodafone UK - Chelmsford 23 High St
Hello Katie,
It's great to hear about the positive experience which you had with Caroline. We appreciate you taking the time to write in a review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
100 pages of 1 star reviews should tell...
100 pages of 1 star reviews should tell you how bad you're doing, constantly slow when ( should say if!) working, dont care about the issues, and for gods sake, dont give me an automated reply to do nothing!
August 15, 2024
Unprompted review
Reply from Vodafone UK - Chelmsford 23 High St
Hello Joshua,
It's disappointing to hear that you're having problems with the service, as it's always our aim to get things right first time. We appreciate you taking the time to leave a review on the service which you've received and we certainly want to take a deeper look into this for you.
Please reach out to our Social Media Team, either through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks, Vodafone Social Media Team
Rosie at Vodafone Chelmsford store
I went to the Chelmsford branch where the lovely Rosie helped me.
Rosie was very helpfull, polite and knowledgable about every thing I asked. Rosie managed to cut my monthly payments by £20, which I am very greatfull for.
Thank you very much Rosie for helping me and being so nice.
August 12, 2024
Unprompted review
Reply from Vodafone UK - Chelmsford 23 High St
Hi Michelle. Thank you for your review for Rosie. It's always lovely to read such fabulous feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great customer service
The person who has assisted me was very polite, knowledgeable and efficient.
August 10, 2024
Unprompted review
Reply from Vodafone UK - Chelmsford 23 High St
Hi there,
Thanks for taking the time to review and sharing this great feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Very happy with the service.Caroline…
Very happy with the service.Caroline was amazing I'll be back in 2 years.
August 1, 2024
Unprompted review
Reply from Vodafone UK - Chelmsford 23 High St
Hi Richard,
Thank you for your review and feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Leah showed excellent knowledge and…
Leah showed excellent knowledge and customer service and is a credit to your company
July 17, 2024
Unprompted review
Reply from Vodafone UK - Chelmsford 23 High St
Hello,
Thanks for writing a review and recommendation. It's wonderful that you received a great experience with Leah, it's certainly what we like to hear!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great service from Caroline extremely…
Great service from Caroline extremely friendly and helpful.
July 13, 2024
Unprompted review
Reply from Vodafone UK - Chelmsford 23 High St
Hi James,
Thank you for taking the time to review and sharing this feedback for Caroline.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
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