I had a very bad experience setting my broadband at home up, Steven was so helpful in all the beaurocratic work (as it's impossibile to do anything by phone) , I got my compensation and will be... See more
Company replied
Location
Switch location3 New Gate Row, Grosvenor Centre, CH1 1EE Chester, GB
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Steven was absolutely fantastic with my 87-year-old mother. He was incredibly patient, kind and respectful throughout, taking the time to make sure she had all the right information and fully understo... See more
Company replied
Hi, we spoke to the sales advisor Taniya and she was very helpful and very knowledgeable about the product we needed couldn’t do enough for us. Very pleased with assisting us thanks very much for all... See more
Company replied
Myself and my sister wanted a basic mobile phone for our elderly friend as we could not get hold of her at times due to an old land line that wasn't reliable, she was worried that due.to her not bei... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Chester Grosvenor Centre
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
3 New Gate Row, Grosvenor Centre, CH1 1EE, Chester, United Kingdom
4.9
Excellent
283 reviews
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Excellent service
Evan was very helpful and went out of his way to find the best deal. No high pressure sales just good honest advice, and alot of patience! Answered all our questions and would definitely go back. Excellent service
June 7, 2026
Unprompted review
Reply from Vodafone UK - Chester Grosvenor Centre
Hey Jill,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Evan was professional and vey good to…
Evan was professional and vey good to sort out my issues
June 6, 2026
Unprompted review
Reply from Vodafone UK - Chester Grosvenor Centre
Hey Ian,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ryan was very helpful and polite
June 6, 2026
Unprompted review
Reply from Vodafone UK - Chester Grosvenor Centre
Hey there,
Thanks for the lovely review and fantastic support for Ryan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Steve was amazing and helped me get a…
Steve was amazing and helped me get a new phone as i hated the one i had
June 5, 2026
Unprompted review
Reply from Vodafone UK - Chester Grosvenor Centre
Hey Gary,
Thanks for the lovely review and fantastic support for Steve.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
received a new iPhone but it stopped…
received a new iPhone but it stopped working so panic took over . Went into the Chester store and was greeted by a friendly gentleman Ryan. What can i say customer service was exceptional and he fixed my problem within minutes. So helpful so a big thank you Ryan you are star.
June 4, 2026
Unprompted review
Reply from Vodafone UK - Chester Grosvenor Centre
Hey Paula,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jamie was very helpfull and all so Ryan…
Jamie was very helpfull and all so Ryan got a new phone very happy
June 4, 2026
Unprompted review
Reply from Vodafone UK - Chester Grosvenor Centre
Hey Andria,,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jamie was very friendly and…
Jamie was very friendly and knowledgeable, he gave me a great deal on my new phone
June 2, 2026
Unprompted review
Reply from Vodafone UK - Chester Grosvenor Centre
Hey Elizabeth,
Thanks for the lovely review and fantastic support for Jamie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jamie was very helpful gave me a great…
Jamie was very helpful gave me a great deal on my new phone and transfered all my data from my old phone
June 2, 2026
Unprompted review
Reply from Vodafone UK - Chester Grosvenor Centre
Hey Adrian,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very helpful Evie
May 28, 2026
Unprompted review
Reply from Vodafone UK - Chester Grosvenor Centre
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Great staff ( Ryan )
May 26, 2026
Unprompted review
Reply from Vodafone UK - Chester Grosvenor Centre
Hey Omar,
Thanks for the lovely review and fantastic support for Ryan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Chester Grosvenor Centre
Hey,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Steve has been fantstic and saved me…
Steve has been fantstic and saved me over £80 per month thank yku
May 19, 2026
Unprompted review
Reply from Vodafone UK - Chester Grosvenor Centre
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Chester Grosvenor Centre
Hey,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Jamie was really friendly and helpful…
Jamie was really friendly and helpful and gave me a great deal on my new phone
May 15, 2026
Unprompted review
Reply from Vodafone UK - Chester Grosvenor Centre
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Jamie was extremely friendly and gave…
Jamie was extremely friendly and gave me a great deal on my new phone and even transferred all my data
May 15, 2026
Unprompted review
Reply from Vodafone UK - Chester Grosvenor Centre
Hey Annemarie,
Thanks for the lovely review and fantastic support for Jamie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Visited chester store
Visited chester store. Issue with my phone. Jamie was very helpful. And sorted out my issue. Great servive.
May 14, 2026
Unprompted review
Reply from Vodafone UK - Chester Grosvenor Centre
Hey James,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Helpful Steven of Chester
I was served by Steven in the Chester store on 5th May. I had been dreading upgrading my phone and contract as I am so confused by all that stuff, however Stephen made the process suprisingly quick and easy. He explained everything fully and transparently, answered all my questions in a way I could understand and I walked away with my new phone and a great deal that actually saved me money on what I was paying before. Highly recommend visiting the Chester store if you need a new phone/contract!
May 5, 2026
Unprompted review
Reply from Vodafone UK - Chester Grosvenor Centre
Hey Sian,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jamie was very helpful and…
Jamie was very helpful and knowledgeable, gave me a great deal on my new phone and transferred all my data
May 9, 2026
Unprompted review
Reply from Vodafone UK - Chester Grosvenor Centre
Hey Morus,
Thanks for the lovely review and fantastic support for Jamie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Would highly recommend Vodafone in…
Would highly recommend Vodafone in Chester . The young lady who served me , Taniya, was extremely helpful and patient. Many thanks.
May 8, 2026
Unprompted review
Reply from Vodafone UK - Chester Grosvenor Centre
Hey Kath,
Thanks for the lovely review and fantastic support for Taniya.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great helpful service by Evan
May 7, 2026
Unprompted review
Reply from Vodafone UK - Chester Grosvenor Centre
Hey Sally,
Thanks for the lovely review and fantastic support for Evan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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