Went to Vodafone shop today. Fantastic help from Jay who looked into our case as the people we rang up did not help. Thank you so much Jay You went above and beyond and explained everything.
Company replied
Location
Switch location82 Front Street, DH3 3BB CHESTER-LE-STREET, GB
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See what reviewers are saying
We were seen by Mandy regarding a problem with a sim card which was from Voxi. She was extremely professional, pleasant and patient. She had to look at the new iPhone which was on Vodaphone contract a... See more
Company replied
Really lovely friendly knowledgeable and professional. Liv - helped me through upgrading my two Son’s phones and went out of her way to give us all the necessary advice we needed on the best plans f... See more
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I am one of those people who puts off upgrading my phone as the whole transferring of accounts, Apps etc, signing in/out is not something I relish. But I was attended to by a lady called Mandy in the... See more
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Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Chester le Street
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
82 Front Street, DH3 3BB, CHESTER-LE-STREET, United Kingdom
4.9
Excellent
204 reviews
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Chloe and Ebony were very helpful
Chloe and Ebony were very helpful. Great customer service
June 9, 2023
Unprompted review
Reply from Vodafone UK - Chester le Street
Hey Helen,
Thanks for the lovely review and fantastic support for Chloe and Ebony.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
My perience with Vodafone in Chester…
My experience with Vodafone in Chester Le Street Durham has been amazing Mandy and Chloe have been so helpful will definitely come again and recommend
June 8, 2023
Unprompted review
Reply from Vodafone UK - Chester le Street
Hey Ann,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Chloe and mandy Vodafone Chester le Street
Chloe and mandy are excellent ambassadors for Vodafone very experienced excellent customer service very professional and knowledgeable on all products
June 8, 2023
Unprompted review
Reply from Vodafone UK - Chester le Street
Hi Adrian. Thank you for your review for both Chloe and Mandy in our Chester le Street store. It's always lovely to read such great feedback. If you ever need anything, please come and chat to us over on social media:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Mandy at Chester le street has been…
Mandy at Chester le street has been amazing
June 7, 2023
Unprompted review
Reply from Vodafone UK - Chester le Street
Hey Rhys,
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
Chloe was amazing and so helpful
Chloe was amazing and so helpful. The main reason I have stayed with Vodafone!!
June 7, 2023
Unprompted review
Reply from Vodafone UK - Chester le Street
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Thank you Chloe
Chloe was really helpful in sorting my partner a new upgrade and price plan. She was really patient and couldn't have done enough.
June 7, 2023
Unprompted review
Reply from Vodafone UK - Chester le Street
Hey Rebecca,
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
Ebony was amazing
June 6, 2023
Unprompted review
Reply from Vodafone UK - Chester le Street
Hey Marie,
Thanks for letting us know what an amazing job Ebony did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great advice and information
June 2, 2023
Unprompted review
Reply from Vodafone UK - Chester le Street
Hey Colin,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Chloe
Chloe, Ebony and Mandy were really good and helpful.
Great service.
Thank you.
June 6, 2023
Unprompted review
Reply from Vodafone UK - Chester le Street
Hey David,
Thanks for letting us know what an amazing job Chloe, Ebony and Mandy did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Many was very helpful and sorted…
Many was very helpful and sorted everything out for me
June 3, 2023
Unprompted review
Reply from Vodafone UK - Chester le Street
Hey Lorraine,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Chester le Street
Hey Josh,
Thanks for letting us know what an amazing job both Chloe and Ebony did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
very helpful great service by ebony in…
very helpful great service by ebony in chester le street
June 2, 2023
Unprompted review
Reply from Vodafone UK - Chester le Street
Hey Adam,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
First class service
June 2, 2023
Unprompted review
Reply from Vodafone UK - Chester le Street
Hey Simon,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Ebony a fantastic service
Ebony a fantastic service - very helpful and advised me on a superb deal which really suited my needs
June 1, 2023
Unprompted review
Reply from Vodafone UK - Chester le Street
Hey Brian,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Ebony and chloe
Ebony and chloe have been really helpful today, and changing my contract and signing up for broadband has been so easy. Because I didn't have to do a thing! Totally painless. Brilliant. Thank you girls. 🙏
May 31, 2023
Unprompted review
Reply from Vodafone UK - Chester le Street
Hey Michelle,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
I was served by ebony she was fantastic…
I was served by ebony she was fantastic made me feel so welcome give me some great deals was so helpful went beyond to help me get what I wanted and what I could afford I can definitely recommend ebony so helpful I
May 31, 2023
Unprompted review
Reply from Vodafone UK - Chester le Street
Hey Susan,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Renewed contract phone
Renewed contract phone, very pleasant girls really helpful and professional
Great service Chester le Street
5* chloe and ebony
May 29, 2023
Unprompted review
Reply from Vodafone UK - Chester le Street
Hi Ralph,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Working out a deal was simplicity…
Working out a deal was simplicity itself and both Mandy & Chloe were friendly, relaxed and helpful. In short an enjoyable experience.
May 25, 2023
Unprompted review
Reply from Vodafone UK - Chester le Street
Hey Clive,
Thanks for letting us know what an amazing job Mandy and Chloe did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Mandy in cls was helpful and sorted my…
Mandy in cls was helpful and sorted my upgrade out and got a tablet as well.
May 25, 2023
Unprompted review
Reply from Vodafone UK - Chester le Street
Hey Louise,
Thanks for the lovely review and fantastic support for Mandy.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Excellent patient service
Adam and Ebony from the shop in Chester le Street were soooo helpful. They sorted my connection in my new property. (They’re both from the metrocentre store)
May 20, 2023
Unprompted review
Reply from Vodafone UK - Chester le Street
Hi there
Thanks for the lovely feedback for Adam and Ebony in store, it's great to hear. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
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