Tom was very helpful with explaining all the different options that were available to select from for a new contract and finding one that suited my needs. He was very friendly and we had a good cha... See more
Company replied
Location
Switch location7 High Street, SN15 3ER Chippenham, GB
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Not exactly sure of the date that I went into the Vodaphone shop in Chippenham for some tech support but it was the Tuesday after England won their World Cup football match! Tom helped me. He greeted... See more
Company replied
Tom in Chippenham went the extra mile to make sure my phone and watch were operating correctly. I don't think I could have sorted it myself
Company replied
We went into the chippenham store in Wednesday and were served by Ryan. We were very frustrated by dealing with the online service trying to set up a new contract so decided face to face would be bet... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Chippenham
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
7 High Street, SN15 3ER, Chippenham, United Kingdom
4.8
Excellent
119 reviews
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Nothing was to much trouble
Nothing was to much trouble, very happy to solve a problem with my phone, happy phone happy customer 😀
Thank you!!
July 28, 2024
Unprompted review
Reply from Vodafone UK - Chippenham
Hi Robert, It's really great to see we were able to get your issues sorted today, and left such a great impression on you too.
Thanks for your awesome feedback, The Vodafone Social Media Team
I queued for 20 minutes before being…
I queued for 20 minutes before being seen Some customers left before then.
July 11, 2024
Unprompted review
Reply from Vodafone UK - Chippenham
Hi Gealdine,
Sorry to hear you had a long wait before speaking to one of our instore agents, during busy periods there can sometimes be a slightly longer wait than usual. We hope you still managed to get your issue resolved! If you do still need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
The customer service provided by Jo in Chippenham Vodafone store…
The customer service provided by Jo in the Chippenham store was outstanding. Polite, friendly, knowledgeable and patient. Well done Jo.
July 11, 2024
Unprompted review
Reply from Vodafone UK - Chippenham
Hi Chris,
Thanks for sharing this 5 star feedback with us!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Loads of help from the team,managed to…
Loads of help from the team,managed to persevere with my new phone and restore everything I thought I would lose it all
May 22, 2024
Unprompted review
Reply from Vodafone UK - Chippenham
Hi Philip,
We're glad to hear you haven't lost everything. Thanks for this feedback for our Chippenham store. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Alex was fantastic
Alex was a fantastic help. Answered all questions and met my needs
April 4, 2024
Unprompted review
Reply from Vodafone UK - Chippenham
Hey Nathan,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Super service by Grace
We were helped with a very tricky problem by Grace. She was helpful, lovely to chat to and patient. I felt so guilty keeping other customers waiting, but she was not phased and I was very grateful.
March 17, 2024
Unprompted review
Reply from Vodafone UK - Chippenham
Hi Sally,
Thank you for taking the time to review and sharing this great feedback for Grace.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Have used Vodafone for many years they…
Have used Vodafone for many years they are alway pleasant and knowledgeable. They have always got us good deals on phones, tablets and broadband.
March 8, 2024
Unprompted review
Reply from Vodafone UK - Chippenham
Hi there,
It's great to hear your feedback, thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great help and advice when upgrading…
Great help and advice when upgrading plans by Alex. We saved some money which was great.
March 2, 2024
Unprompted review
Reply from Vodafone UK - Chippenham
Hey Garry,
Thanks for the lovely review and fantastic support for Alex.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Alex was extremely helpful He went…
Alex was extremely helpful He went through everything for me so I understood exactly what was going on
Would definitely recommend him
February 22, 2024
Unprompted review
Reply from Vodafone UK - Chippenham
Hi Sharon,
Thank you for your review and feedback for Alex. This is great to hear!
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
The manager was very helpful as we had…
The manager was very helpful as we had to up grade my phone as he was also training new member of staff the manager was very helpful at all time and explained everything very well and maded sure that we understand and very plasent to us .
January 12, 2024
Unprompted review
Reply from Vodafone UK - Chippenham
Hey Lucy,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Saved me millions!
January 4, 2024
Unprompted review
Reply from Vodafone UK - Chippenham
Hey Debs,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Saved 80 on broadband
January 2, 2024
Unprompted review
Reply from Vodafone UK - Chippenham
Hi Nick,
This is great to hear! Thank you for taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Molly was really friendly and helpful…
Molly was really friendly and helpful and made me feel very welcome in vodafone! Thank you molly
December 31, 2023
Unprompted review
Reply from Vodafone UK - Chippenham
Hey,
Thanks for letting us know what an amazing job Molly did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Thank you to Sam for upgrading my phone…
Thank you to Sam for upgrading my phone and ensuring that I was on the best deal for my needs. Excellent customer service.
November 24, 2023
Unprompted review
Reply from Vodafone UK - Chippenham
Hi Ellie,
Thank you for your review and feedback for Sam. This is great to hear!
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Super Jack
Jack was super helpful dealing with a broadband issue.
I needed a cable so I could connect my phone to my new router.
Having been dealing with customer service online for several weeks without much joy, Jack went our of his way to ensure the cable I need will be delivered
November 13, 2023
Unprompted review
Reply from Vodafone UK - Chippenham
Hey James,
Thanks for the lovely review and fantastic support for Jack.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Chippenham
Thanks for the brilliant feedback, Haydi! It's really appreciated. If you ever need further help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Really lovely and helpful people !
Really lovely and easy to talk to, super helpful and explained things I didn’t understand with patience
October 10, 2023
Unprompted review
Reply from Vodafone UK - Chippenham
Hi Ema,
This is such an amazing review for our Chippenham store. Thanks for sharing.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
I was served by Molly
I was served by Molly
She did a really good job at helping me decide what phone to go for. She was really helpful and friendly
September 10, 2023
Unprompted review
Reply from Vodafone UK - Chippenham
Hi Karen,
It's great to see your kind words for Molly. We really appreciate your feedback.
Thanks, Vodafone Social Media Team
Please pass on my thanks to Mikki
Please pass on my thanks to Mikki, in your Chippenham, Wiltshire, store. I’ve had a couple of (minor) problems recently, and they were quickly sorted out by Mikki in a professional and friendly way. Excellent service!
September 15, 2023
Unprompted review
Reply from Vodafone UK - Chippenham
Hey John,
It's great that Mikki was able to help, and provide a positive experience. Thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Pre ordered/upgraded, Riah is amazing
Pre ordered/upgraded to the new iPhone yesterday, customer assistant Riah was extremely helpful & patient, she even stayed slightly later to get it sorted & ordered for me after a few issues online, very professional service & great knowledge when asking for info, would highly recommend seeing her for any info/phone/upgrade needs
September 15, 2023
Unprompted review
Reply from Vodafone UK - Chippenham
Thanks for your review. Glad to see Riah was able to help with your upgrade. I hope you enjoy your phone.
Thanks, The Vodafone Social Media team
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