Tom was very helpful with explaining all the different options that were available to select from for a new contract and finding one that suited my needs. He was very friendly and we had a good cha... See more
Company replied
7 High Street, SN15 3ER Chippenham, GB
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Tom was very helpful with explaining all the different options that were available to select from for a new contract and finding one that suited my needs. He was very friendly and we had a good cha... See more
Company replied
Not exactly sure of the date that I went into the Vodaphone shop in Chippenham for some tech support but it was the Tuesday after England won their World Cup football match! Tom helped me. He greeted... See more
Company replied
Tom in Chippenham went the extra mile to make sure my phone and watch were operating correctly. I don't think I could have sorted it myself
Company replied
We went into the chippenham store in Wednesday and were served by Ryan. We were very frustrated by dealing with the online service trying to set up a new contract so decided face to face would be bet... See more
Company replied
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7 High Street, SN15 3ER, Chippenham, United Kingdom
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Molly is amazing and very patient xx
Lovely staff xx

Reply from Vodafone UK - Chippenham
The staff were lovely!
Very helpful and understanding,
Great knowledge and ever so patient.
Much prefer the store experience over the online especially knowing I have the reassurance of the staff. Can only but recommend.

Reply from Vodafone UK - Chippenham
My i-phone had lost all phone contacts data during the latest software upgrade. The two members of staff were very polite, welcoming and knowledgeable. They sorted my problem quickly and with good humour; a credit to
Vodafone. Thank you!

Reply from Vodafone UK - Chippenham
Riah- excellent help and very professional

Reply from Vodafone UK - Chippenham

Reply from Vodafone UK - Chippenham
Went in to upgrade my phone and contract. Served by Riah. She could not have been more helpful. Very professional, helpful and friendly service. Thank you!

Reply from Vodafone UK - Chippenham
Really helpful and friendly lady. Made transfer a breeze. Explained everything, great experience.

Reply from Vodafone UK - Chippenham

Reply from Vodafone UK - Chippenham
No signal on the mobile - sorted out quickly & efficiently with a new sim card by Riah-Jayne. Very friendly & polite service received. Highly recommended.

Reply from Vodafone UK - Chippenham
Riah and Molly. The customer service was awesome, they couldn't be more helpful or knowledgeable or kind to a stressed customer. They went above and beyond with google and Samsung knowledge thrown in. Please give them a pay rise.

Reply from Vodafone UK - Chippenham
Excellent service and new contract at a cheaper price

Reply from Vodafone UK - Chippenham

Reply from Vodafone UK - Chippenham
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