Kevin, the one who attended us was very good, explained things clearly. Made deals that were in total cheaper than the other routes and fought well to make sure the information was correct on those de... See more
Company replied
Location
Switch location18A Culver Walk, CO1 1XJ COLCHESTER, GB
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See what reviewers are saying
I would like to thank both Kevin and Dimetrius for their excellent and kind customer service. They are always willing to help me with any questions and technical support. I highly recommend. Nicola... See more
Company replied
I had such an amazing experience with Kev at Vodafone. From the moment I walked in, he was professional, knowledgeable, and genuinely helpful. He took the time to understand exactly what I needed,... See more
Company replied
Went to Vodafone store in Colchester. NIMRA, the sales assistant was so helpful and very communicative. As a new Vodafone customer, She helped us to choose the best contract for us. Thank you so muc... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Colchester Culver Walk
Written by the company
Contact info
18A Culver Walk, CO1 1XJ, COLCHESTER, United Kingdom
4.9
Excellent
176 reviews
Asks customers to review
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Excellent service from Kevin in…
Excellent service from Kevin in Colchester - he knew I was struggling to understand the technology and took time to explain everything to me. And he saved me a small fortune on a new broadband package. Really grateful
April 15, 2024
Unprompted review
Reply from Vodafone UK - Colchester Culver Walk
Hi there Heidi,
Thanks for taking the time to share a review about your positive experience. It's great to hear that Kevin provided a great level of service and you even managed to save some money!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Kevin was extremely helpful
Kevin was extremely helpful. He has solved the problem
April 13, 2024
Unprompted review
Reply from Vodafone UK - Colchester Culver Walk
Thank you for your review Dawn. It's always good to see when one of our team have been able to help.
Thanks again, The Vodafone Social Media Team
Amazing Representative
I went into your Colchester branch to replace a faulty phone. Jordan was amazing,spent a good couple of hours sorting out all the problems and converting and transferring data and apps. This man is honestly a very good representative for Vodafone.
April 12, 2024
Unprompted review
Reply from Vodafone UK - Colchester Culver Walk
Thanks for your fab feedback Martin. It's great to see Jordan was so helpful with transferring everything to your new phone.
All the best, The Vodafone Social Media Team
Great service
If only all people in shops were helpful like Jordan , fabulous!!
April 12, 2024
Unprompted review
Reply from Vodafone UK - Colchester Culver Walk
Hi there,
Thanks for this great review! We're delighted you had such a positive experience with Jordan.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Absolutely fantastic service
Absolutely fantastic service. Credit to his family and the company
April 8, 2024
Unprompted review
Reply from Vodafone UK - Colchester Culver Walk
Hi Grant. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Upgraded phone and account with Jordan…
Upgraded phone and account with Jordan who was extremely helpful.
April 2, 2024
Unprompted review
Reply from Vodafone UK - Colchester Culver Walk
Hi Simon. Thank you for your review for Jordan. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I like ionut ,he has a great experience…
I like ionut ,he has a great experience with the costumer, thank you sow much ionut!
March 30, 2024
Unprompted review
Reply from Vodafone UK - Colchester Culver Walk
Hey Raul,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Kevin explained to me what my…
Kevin explained to me what my alternatives were and helped me pick the right product for my needs .
March 14, 2024
Unprompted review
Reply from Vodafone UK - Colchester Culver Walk
Hi Mrs jupp,
Thanks for your review for Kevin. We appreciate your support.
We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Jordan was very helpful and gave me…
Jordan was very helpful and gave me such good help and have changed completely over to Vodafone for my broadband adding my phone
March 8, 2024
Unprompted review
Reply from Vodafone UK - Colchester Culver Walk
Hi Chris,
Thank you for reviewing and sharing this feedback for Jordan.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Reply from Vodafone UK - Colchester Culver Walk
Hi Patricia,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
I gave this as they are always so…
I gave this as they are always so helpful
February 28, 2024
Unprompted review
Reply from Vodafone UK - Colchester Culver Walk
Hi Annette,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
very helpful advisers
very helpful advisers, they helped me pick the right phone for a great price
October 23, 2023
Unprompted review
Reply from Vodafone UK - Colchester Culver Walk
Hey Maria,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great service
Great service , the guys are always very helpful in store.
October 22, 2023
Unprompted review
Reply from Vodafone UK - Colchester Culver Walk
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Alice was very helpful and very tall
Alice was very helpful and extremely efficient. She was chatty but got the job done.
October 19, 2023
Unprompted review
Reply from Vodafone UK - Colchester Culver Walk
Hi Katherine. Thank you for your review for Alice. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very friendly and chatty
Very friendly and chatty, made getting a new phone stress free and easy
October 19, 2023
Unprompted review
Reply from Vodafone UK - Colchester Culver Walk
Hi Kaya. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Went into Vodafone today to upgrade my…
Went into Vodafone today to upgrade my phone, was helped by Dan who was more than happy to help us with our problem and even got me money off our contract. 5* stars, defo recommend going into a branch rather than online! Thanks Dan!
October 18, 2023
Unprompted review
Reply from Vodafone UK - Colchester Culver Walk
Hey Hayley,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Excellent service!
I can in to upgrade my contract, I was met by friendly staff, Dan and Simi were particularly helpful, I left with a smile on my face, I would definitely recommend the store to anyone looking to sort out their phone contract or get a new phone
October 16, 2023
Unprompted review
Reply from Vodafone UK - Colchester Culver Walk
Hi Tom,
It's lovely to hear you had such a positive experience with Dan and Simi. This is absolutely what we aim for!
Thanks, Vodafone Social Media Team
Was served by Kevin
Was served by Kevin. Lovely man, kind face. Seemed very happy.
October 14, 2023
Unprompted review
Reply from Vodafone UK - Colchester Culver Walk
Hey Roy,
Thanks for letting us know what an amazing job Kevin did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Efficient and helpful
September 23, 2023
Unprompted review
Reply from Vodafone UK - Colchester Culver Walk
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Colchester Culver Walk
Hi Sophie,
We're pleased to hear about your recent experience, and how the team have been able to help you. Thanks for reviewing.
Feel free to pop us over any questions via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
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