Vodafone UK - Colchester Culver Walk Reviews 

176
TrustScore 5 out of 5

4.9

18A Culver Walk, CO1 1XJ COLCHESTER, GB


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Rated 5 out of 5 stars

Kevin, the one who attended us was very good, explained things clearly. Made deals that were in total cheaper than the other routes and fought well to make sure the information was correct on those de... See more

Company replied

Rated 5 out of 5 stars

I would like to thank both Kevin and Dimetrius for their excellent and kind customer service. They are always willing to help me with any questions and technical support. I highly recommend. Nicola... See more

Company replied

Rated 5 out of 5 stars

I had such an amazing experience with Kev at Vodafone. From the moment I walked in, he was professional, knowledgeable, and genuinely helpful. He took the time to understand exactly what I needed,... See more

Company replied

Rated 5 out of 5 stars

Went to Vodafone store in Colchester. NIMRA, the sales assistant was so helpful and very communicative. As a new Vodafone customer, She helped us to choose the best contract for us. Thank you so muc... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Colchester Culver Walk

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 18A Culver Walk, CO1 1XJ, COLCHESTER, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

176 reviews

5-star
4-star
3-star
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1-star

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4.9

All reviews

(176)

41,211 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Alex was excellent in sorting out my…

Alex was excellent in sorting out my business contract and renewing my lines. Thanks for all your help👍🏻👍🏻👍🏻👍🏻🌟🌟🌟🌟🌟🌟

April 30, 2023
Unprompted review
Vodafone UK - Colchester Culver Walk logo

Reply from Vodafone UK - Colchester Culver Walk

Hi Matt. Thank you for your review for Alex. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kevin and Dan have been fantastic!

Kevin and Dan have been fantastic as I joined Vodafone from EE. I went into store with a small issue and it was dealt with very prompt. Simple sim swap and hey presto! Thanks guys!

April 29, 2023
Unprompted review
Vodafone UK - Colchester Culver Walk logo

Reply from Vodafone UK - Colchester Culver Walk

Hi Mike. Thank you for your review for both Kevin and Dan. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kev & Dan are fab

Kev & Dan are fab, very helpful

April 29, 2023
Unprompted review
Vodafone UK - Colchester Culver Walk logo

Reply from Vodafone UK - Colchester Culver Walk

Hi Jennifer. Thank you for your review for both Kev and Dan. It's always lovely to read such great feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service!

April 29, 2023
Unprompted review
Vodafone UK - Colchester Culver Walk logo

Reply from Vodafone UK - Colchester Culver Walk

Thanks for your fab feedback Daniel.
All the best,
The Vodafone Social Media Team

Rated 5 out of 5 stars

Great staff as always

Great staff as always, helped me pick a new phone.

April 25, 2023
Unprompted review
Vodafone UK - Colchester Culver Walk logo

Reply from Vodafone UK - Colchester Culver Walk

Hi Linda,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Went to the i store the the customer…

Went to the i store the the customer experience was terrible, came to vodaphone and your manager was the brilliant, will come here first time always from now on.

April 21, 2023
Unprompted review
Vodafone UK - Colchester Culver Walk logo

Reply from Vodafone UK - Colchester Culver Walk

Hi Chris,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Super lovely staff and extremely…

Super lovely staff and extremely helpful!

April 19, 2023
Unprompted review
Vodafone UK - Colchester Culver Walk logo

Reply from Vodafone UK - Colchester Culver Walk

Hi Rebekah,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great experience and service as always.

April 13, 2023
Unprompted review
Vodafone UK - Colchester Culver Walk logo

Reply from Vodafone UK - Colchester Culver Walk

Hey June,

Thanks for the review! It's great to hear that you're loving the service we provide!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kev was very nice and helpful

April 12, 2023
Unprompted review
Vodafone UK - Colchester Culver Walk logo

Reply from Vodafone UK - Colchester Culver Walk

Hi Casey,

It's always nice to read positive feedback. If you spoke to Kev in one of our stores, please edit your review and let us know the name of the store and we'd be happy to feed this back to them directly.

Thank you,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kevin was incredibly helpful making it…

Kevin was incredibly helpful making it very easy to change my phone. Kevin was based in the Colchester Essex branch.

April 12, 2023
Unprompted review
Vodafone UK - Colchester Culver Walk logo

Reply from Vodafone UK - Colchester Culver Walk

Hi Angela,

It's always nice to read positive feedback. If you spoke to Kevin in one of our stores, please edit your review and let us know the name of the store and we'd be happy to feed this back to them directly.

Thank you,
Vodafone Social Media Team

Rated 5 out of 5 stars

Dan was Very helpful very patient &…

Dan was Very helpful very patient & went out of his way to make sure we got exactly what we wanted

April 7, 2023
Unprompted review
Vodafone UK - Colchester Culver Walk logo

Reply from Vodafone UK - Colchester Culver Walk

It's always nice to read such lovely feedback Lee. If you spoke to Dan in one of our stores, please let us know which store and we'd be happy to feed this back to them directly.
Thank you,
The Vodafone Social Media Team

Rated 5 out of 5 stars

Dan WarBurton

Dan WarBurton has ensured we have the perfect plan and was most professional and helpful

April 7, 2023
Unprompted review
Vodafone UK - Colchester Culver Walk logo

Reply from Vodafone UK - Colchester Culver Walk

Hi Bec, Thank you for your review. If you spoke to Dan in store, please let us know the name of the store you visited and we'd be happy to feed this back to them directly.
Thanks again,
The Vodafone Social Media Team

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