Vodafone UK - Colchester Culver Walk Reviews 

176
TrustScore 5 out of 5

4.9

18A Culver Walk, CO1 1XJ COLCHESTER, GB


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Rated 5 out of 5 stars

Kevin, the one who attended us was very good, explained things clearly. Made deals that were in total cheaper than the other routes and fought well to make sure the information was correct on those de... See more

Company replied

Rated 5 out of 5 stars

I would like to thank both Kevin and Dimetrius for their excellent and kind customer service. They are always willing to help me with any questions and technical support. I highly recommend. Nicola... See more

Company replied

Rated 5 out of 5 stars

I had such an amazing experience with Kev at Vodafone. From the moment I walked in, he was professional, knowledgeable, and genuinely helpful. He took the time to understand exactly what I needed,... See more

Company replied

Rated 5 out of 5 stars

Went to Vodafone store in Colchester. NIMRA, the sales assistant was so helpful and very communicative. As a new Vodafone customer, She helped us to choose the best contract for us. Thank you so muc... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Colchester Culver Walk

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 18A Culver Walk, CO1 1XJ, COLCHESTER, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

176 reviews

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4-star
3-star
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1-star

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4.9

All reviews

(176)

41,211 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

SunI am very satisfied with the services

September 12, 2023
Unprompted review
Vodafone UK - Colchester Culver Walk logo

Reply from Vodafone UK - Colchester Culver Walk

Hi Markus,

Thanks for your review for Sunl. We appreciate your support.

We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Very helpful

Had a good experience today, Ionut was very patient and helpful with everything, made me understand which option is better for me. Thank you!

August 30, 2023
Unprompted review
Vodafone UK - Colchester Culver Walk logo

Reply from Vodafone UK - Colchester Culver Walk

Hey Bogdan,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kevin is the man

August 29, 2023
Unprompted review
Vodafone UK - Colchester Culver Walk logo

Reply from Vodafone UK - Colchester Culver Walk

Hey,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

upgrade

Went in to upgrade my phone, kevin was very kind and helpful!

July 13, 2023
Unprompted review
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Reply from Vodafone UK - Colchester Culver Walk

Hi Jasmine,

This is a great review for Kevin. I’m glad to hear you found the best option for you when visiting the store.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Rated 5 out of 5 stars

Really helpful a pleasure to deal with

July 2, 2023
Unprompted review
Vodafone UK - Colchester Culver Walk logo

Reply from Vodafone UK - Colchester Culver Walk

Hi Daniel. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Top lad help me with my new fone would…

Top lad help me with my new fone would Recommend Kevin

July 2, 2023
Unprompted review
Vodafone UK - Colchester Culver Walk logo

Reply from Vodafone UK - Colchester Culver Walk

Hi Liam. Thank you for your review for Kevin. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Happy customer.

The store staff were excellent and patient and very client focused ( especially Alexandra A.). I am very satisfied with the service and product.

July 1, 2023
Unprompted review
Vodafone UK - Colchester Culver Walk logo

Reply from Vodafone UK - Colchester Culver Walk

Hey Paul,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

It was a great to work with Mr Ionut

It was a great to work with Mr Ionut , the Store Manager of Colchester Vodafone Office.
Amazing profesionalist and very positive and polite man.

Kind regards: Mayer

June 26, 2023
Unprompted review
Vodafone UK - Colchester Culver Walk logo

Reply from Vodafone UK - Colchester Culver Walk

Hi there,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Alex was great

Alex was great, she helped me reset my phone.

June 26, 2023
Unprompted review
Vodafone UK - Colchester Culver Walk logo

Reply from Vodafone UK - Colchester Culver Walk

Hey John,

Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thank you,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great guys in the store

Great guys in the store, always helpfull.

June 21, 2023
Unprompted review
Vodafone UK - Colchester Culver Walk logo

Reply from Vodafone UK - Colchester Culver Walk

Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Dan was really helpful and answered our…

Dan was really helpful and answered our questions in depth.
Was like talking to a friend.
Thank you again Dan!

June 18, 2023
Unprompted review
Vodafone UK - Colchester Culver Walk logo

Reply from Vodafone UK - Colchester Culver Walk

Hi Caitlin,

Thanks for sharing your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

We spoke to Dan who helped us set a new…

We spoke to Dan who helped us set a new account up for my other half. Great service. Great guy. Very helpful and answered any questions we had. A really pleasant experience today thank you mate.

June 18, 2023
Unprompted review
Vodafone UK - Colchester Culver Walk logo

Reply from Vodafone UK - Colchester Culver Walk

Hi there,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Helpful

Helpful, friendly, nice and easy quick to deal with

June 6, 2023
Unprompted review
Vodafone UK - Colchester Culver Walk logo

Reply from Vodafone UK - Colchester Culver Walk

Hey Toni,

Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Quick service gave me multiple choices…

Quick service gave me multiple choices to solve my issue.

June 5, 2023
Unprompted review
Vodafone UK - Colchester Culver Walk logo

Reply from Vodafone UK - Colchester Culver Walk

Hey Allister,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Dan has helped me so much

Dan has helped me so much, I couldn't of started a new contract if it wasn't because of him. He reassured me and answered all my questions. Thankyou Dan

June 1, 2023
Unprompted review
Vodafone UK - Colchester Culver Walk logo

Reply from Vodafone UK - Colchester Culver Walk

Hi Georgia-Paige. Thank you for your review for Dan. It's always lovely to read such nice feedback. If you ever need anything, please come and chat to us over on Facebook at http://vodafone.uk/3K1e4GB, Twitter https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat or Instagram https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Good service,upgrade sim card

May 31, 2023
Unprompted review
Vodafone UK - Colchester Culver Walk logo

Reply from Vodafone UK - Colchester Culver Walk

Hey Paraschiva,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Dan was great,he helped me set up my…

Dan was great,he helped me set up my phone.

May 25, 2023
Unprompted review
Vodafone UK - Colchester Culver Walk logo

Reply from Vodafone UK - Colchester Culver Walk

Hey Charles,

Thanks for the lovely review and fantastic support for Dan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Quick and easy

Quick and easy, great customer service

May 24, 2023
Unprompted review
Vodafone UK - Colchester Culver Walk logo

Reply from Vodafone UK - Colchester Culver Walk

Hey Rosalind,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Alice

Very happy with Alice, she was brilliant with helping us

May 20, 2023
Unprompted review
Vodafone UK - Colchester Culver Walk logo

Reply from Vodafone UK - Colchester Culver Walk

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Really helpful and positive outcome for…

Really helpful and positive outcome for what I wanted

May 8, 2023
Unprompted review
Vodafone UK - Colchester Culver Walk logo

Reply from Vodafone UK - Colchester Culver Walk

Hi Stu,

It's great to hear you've had a positive experience in our Colchester store. Thanks for taking your time to leave this feedback.

If you ever need any help, there’s a useful Help and Support section on our website here: https://support.vodafone.co.uk/

Thanks again,
Vodafone Social Media team

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