Kishan has very excellent customer service. He loves his job and gives customers all the attention. I enjoyed the few minutes I spent at Vodafone Crawley county mall. He is indeed a valuable staff mem... See more
Company replied
Unit 8 , County Mall Shopping Centre, RH10 1ff Crawley, GB
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Kishan has very excellent customer service. He loves his job and gives customers all the attention. I enjoyed the few minutes I spent at Vodafone Crawley county mall. He is indeed a valuable staff mem... See more
Company replied
Amazing customer service from Freddy. Enquired about upgrading my iPhone, however after discussing my options with Freddy we decided I should wait until September to get the new iPhone 17 but instead... See more
Company replied
I went into Crawley vodafone with my husband to get his phone changed over to the Vodafone network. Ben found a plan that suited my husband's needs completely. All took a few minutes after the provid... See more
Company replied
Amazing Experience John And Jai Helped Me Troubleshoot My Phones After Experiencing Signal Issues They Helped Bring My Bill Down Alot Which Is Always Good. Really Chuffed Good Job Guys. Kirk... See more
Company replied
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Unit 8 , County Mall Shopping Centre, RH10 1ff, Crawley, United Kingdom
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Very polite he has been very helpful a lovely confident man. I hope he stays so we can see him next time. Thank you Jai

Reply from Vodafone UK - Crawley
Really helpful and sorted what I wanted quickly and got me a great deal. Thank you Jai

Reply from Vodafone UK - Crawley
Amazing service from Kieron in Crawley. Guy is a legend. This review is definitely not fake!

Reply from Vodafone UK - Crawley
Peter was friendly, helpful, informative and helped me get the best tariff to meet my requirements. A very pleasant experience and would recommend him.

Reply from Vodafone UK - Crawley
Peter was amazing. Best Vodafone member of staff I’ve ever spoken to.

Reply from Vodafone UK - Crawley
Jai is a lovely guy, very helpful, great personality. I was with my friend while she was getting a new contract.
Deserves a pay rise .
Lauren :)

Reply from Vodafone UK - Crawley
I came to store and was greeted by Jai. I’ve been a customer for over 20 years and the best experience with Vodafone to date! Thanks Jai

Reply from Vodafone UK - Crawley
Kishan has very excellent customer service. He loves his job and gives customers all the attention. I enjoyed the few minutes I spent at Vodafone Crawley county mall. He is indeed a valuable staff member. Very welcoming….

Reply from Vodafone UK - Crawley
I came in today to leave o2 and get an upgraded phone with Vodafone, Kieran helped me get a new phone and contract, it was so easy and straightforward, cant thank Kieran enough for his help.

Reply from Vodafone UK - Crawley
Great service saved my time and I get what I needed

Reply from Vodafone UK - Crawley

Reply from Vodafone UK - Crawley
Very helpful jai helped us through it all, very easy and very friendly

Reply from Vodafone UK - Crawley
Amazing Experience John And Jai Helped Me Troubleshoot My Phones After Experiencing Signal Issues
They Helped Bring My Bill Down Alot Which Is Always Good.
Really Chuffed Good Job Guys.
Kirk. :)

Reply from Vodafone UK - Crawley
Kai was super helpful and informative. Solved all our issues with a breeze. Thankyou!!!

Reply from Vodafone UK - Crawley
Jai was amazingly helpful and also managed to calm me down as I was very distressed at not being able to use my phone. He was very friendly and knowledgeable and I could not be happier with the service jai provided.

Reply from Vodafone UK - Crawley
Retail advisor Jai was absolutely amazing. He was patient and easy to talk to. Helped me understand what I was signing up for and helped me set everything up. Amazing experience today. Thank you

Reply from Vodafone UK - Crawley
Service was absolutely brilliant, thank you to Kai for all of your help with my phone!

Reply from Vodafone UK - Crawley
Fabulous , great help and service pius friendly
Brilliant thanks to Jai

Reply from Vodafone UK - Crawley
Really helpful and knowledgeable and listen to what I required .Kai was amazing really kind and was patient. So pleased I remind with Vodafone.

Reply from Vodafone UK - Crawley
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