Jai was very pleasant and helpful and helped me save a fortune. As a nervous customer he helped me tremendously. Would recommend for anyone needing it
Company replied
Location
Switch locationUnit 8 , County Mall Shopping Centre, RH10 1ff Crawley, GB
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See what reviewers are saying
I went into Crawley vodafone with my husband to get his phone changed over to the Vodafone network. Ben found a plan that suited my husband's needs completely. All took a few minutes after the provid... See more
Company replied
Amazing customer service from Freddy. Enquired about upgrading my iPhone, however after discussing my options with Freddy we decided I should wait until September to get the new iPhone 17 but instead... See more
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Kishan has very excellent customer service. He loves his job and gives customers all the attention. I enjoyed the few minutes I spent at Vodafone Crawley county mall. He is indeed a valuable staff mem... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Crawley
Written by the company
Contact info
Unit 8 , County Mall Shopping Centre, RH10 1ff, Crawley, United Kingdom
4.9
Excellent
185 reviews
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Very helpful jai helped us through it…
Very helpful jai helped us through it all, very easy and very friendly
March 14, 2026
Unprompted review
Reply from Vodafone UK - Crawley
Hey Mary,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Amazing Experience John And Jai Helped…
Amazing Experience John And Jai Helped Me Troubleshoot My Phones After Experiencing Signal Issues
They Helped Bring My Bill Down Alot Which Is Always Good.
Really Chuffed Good Job Guys.
Kirk. :)
March 12, 2026
Unprompted review
Reply from Vodafone UK - Crawley
Hey Kirk,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kai was super helpful and informative
Kai was super helpful and informative. Solved all our issues with a breeze. Thankyou!!!
March 7, 2026
Unprompted review
Reply from Vodafone UK - Crawley
Hey Louise,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Jai was amazingly helpful and also…
Jai was amazingly helpful and also managed to calm me down as I was very distressed at not being able to use my phone. He was very friendly and knowledgeable and I could not be happier with the service jai provided.
March 5, 2026
Unprompted review
Reply from Vodafone UK - Crawley
Hey Jennifer,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Retail advisor Jai was absolutely…
Retail advisor Jai was absolutely amazing. He was patient and easy to talk to. Helped me understand what I was signing up for and helped me set everything up. Amazing experience today. Thank you
February 27, 2026
Unprompted review
Reply from Vodafone UK - Crawley
Hey there,
Thanks for the lovely review and fantastic support for Jai.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great experience
Service was absolutely brilliant, thank you to Kai for all of your help with my phone!
February 26, 2026
Unprompted review
Reply from Vodafone UK - Crawley
Hey Abi,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fabulous
Fabulous , great help and service pius friendly
Brilliant thanks to Jai
February 25, 2026
Unprompted review
Reply from Vodafone UK - Crawley
Hey Carl,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Crawley
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Really helpful and knowledgeable and…
Really helpful and knowledgeable and listen to what I required .Kai was amazing really kind and was patient. So pleased I remind with Vodafone.
February 5, 2026
Unprompted review
Reply from Vodafone UK - Crawley
Hey there,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service from the Crawley store
Great service from the Crawley store
January 26, 2026
Unprompted review
Reply from Vodafone UK - Crawley
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Serve in store was very good
Serve in store was very good. Jon was really helpful
January 15, 2026
Unprompted review
Reply from Vodafone UK - Crawley
Hey Mary,
Thanks for the lovely review and fantastic support for Jon.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Jai was extremely helpful today and…
Jai was extremely helpful today and managed to sort out all our problems in a way I understood 10 out of 20
January 14, 2026
Unprompted review
Reply from Vodafone UK - Crawley
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Crawley
Hey Robert
Thanks for the lovely review and fantastic support for Jai.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Kishan was very patient
Kishan was very patient, helpful and very honest. Very professional service, customer interest at heart at all times.
January 10, 2026
Unprompted review
Reply from Vodafone UK - Crawley
Hey Susan,
Thanks for the lovely review and fantastic support for Kishan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jai was an amazing customer and had a…
Jai was an amazing customer and had a great experience being served. Very helpful and helped with everything possible
January 7, 2026
Unprompted review
Reply from Vodafone UK - Crawley
Hey Linda,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Super helpful staff
Super helpful staff - served by a guy called Jai, I would recommend him highly. Very professional and approachable- answered all my questions and sorted my contract out!
Thanks Jai and the team :)
December 12, 2025
Unprompted review
Reply from Vodafone UK - Crawley
Hey Claire,
Thanks for the lovely review and fantastic support for Jai and the team.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service from Vodafone Crawley…
Excellent service from Vodafone Crawley Dan and Jon were so helpful and a good fun.
December 8, 2025
Unprompted review
Reply from Vodafone UK - Crawley
Hey Ronald,
Thanks for the lovely review and fantastic support for Dan and Jon.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Peter has been a absolutely brilliant…
Peter has been a absolutely brilliant help best guy I have dealt with in Vodafone
December 8, 2025
Unprompted review
Reply from Vodafone UK - Crawley
Hey Jacqui,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kai was brilliant no complaints and I…
Kai was brilliant no complaints and I was going to leave Vodafone
December 7, 2025
Unprompted review
Reply from Vodafone UK - Crawley
Hey Michael,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Crawley
Hey Billy,
Thank you for the wonderful review. It's a pleasure to receive such kind comments.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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