Very good. I was super happy with the service. Special thanks to Jai. He had lots of patience and ultimately I left with my problem sorted, left my old provider and moved to Vodafone.
Company replied
Location
Switch locationUnit 8 , County Mall Shopping Centre, RH10 1ff Crawley, GB
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See what reviewers are saying
I went into Crawley vodafone with my husband to get his phone changed over to the Vodafone network. Ben found a plan that suited my husband's needs completely. All took a few minutes after the provid... See more
Company replied
Amazing customer service from Freddy. Enquired about upgrading my iPhone, however after discussing my options with Freddy we decided I should wait until September to get the new iPhone 17 but instead... See more
Company replied
Jai was very pleasant and helpful and helped me save a fortune. As a nervous customer he helped me tremendously. Would recommend for anyone needing it
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Crawley
Written by the company
Contact info
Unit 8 , County Mall Shopping Centre, RH10 1ff, Crawley, United Kingdom
4.9
Excellent
186 reviews
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Freddy took time to explore all options…
Freddy took time to explore all options and worked out what was best for me.
October 12, 2024
Unprompted review
Reply from Vodafone UK - Crawley
Hi Lisa,
Thank you for taking the time to leave us a 5 star review! We're glad Freddy was able to provide the best options for you.
Thanks,
The Vodafone Social Media Team
Excellent service from Alice
Excellent service from Alice, makes life so much easier going to the store.
November 14, 2024
Unprompted review
Reply from Vodafone UK - Crawley
Hi Bill. Thank you for your review for Alice. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The service was polite helpful and…
The service was polite helpful and efficient. Ben was happy to help and gave me good advice
November 7, 2024
Unprompted review
Reply from Vodafone UK - Crawley
Hey Jenny,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
BEN !
BEN !! Very understanding professional GREAT CUSTOMER SERVICE,an asset to the team.WELL DONE 👏👏👏👏👏
November 3, 2024
Unprompted review
Reply from Vodafone UK - Crawley
Hi Lorraine,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Kieron was outstanding today
Kieron was outstanding today . I came in with a problem and he worked very hard to solve it and myself and my daughter were over the moon . Great staff member with an excellent attitude
October 29, 2024
Unprompted review
Reply from Vodafone UK - Crawley
Hello, Steve,
It's great to hear about the positive experience which you've had with Kieron. Thanks for taking the time to write in a review about the service you received.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Another greatfull customer for Ben
Another greatfull customer for Ben! Thank you for your help and advice for my daughter’s phone and an amazing offer for the broadband.
October 14, 2024
Unprompted review
Reply from Vodafone UK - Crawley
Hey Vicky,
Thanks for the lovely review and fantastic support for Ben.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service from Ben
October 22, 2024
Unprompted review
Reply from Vodafone UK - Crawley
Hi Ian,
Thank you for your review and great feedback for Ben.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Excellent service from Ben and still…
Excellent service from Ben and still made it in time for lunch 😎💪 Got myself a new Galaxy Fold and he made the experience super smooth.
Thanks Ben
October 22, 2024
Unprompted review
Reply from Vodafone UK - Crawley
Hi Evionas,
Thanks for your review and great feedback for Ben.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Excellent service
Kai was knowledgeable and very friendly. Great customer service. Gave me all the information I needed to choose the right phone plan for me. Thanks
October 20, 2024
Unprompted review
Reply from Vodafone UK - Crawley
Hello, Sarah,
It's great to hear that you received a 5 star service from Kai. Thanks for taking the time to provide feedback on this.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Ben was amazing ,fantastic and very…
Ben was amazing ,fantastic and very kind
Merci beaucoup Ben🫶🏾❤️ hope you do better in french
October 15, 2024
Unprompted review
Reply from Vodafone UK - Crawley
Hi Justine,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Phone contract - BEN
Great service had a good laugh whilst getting me the best deal that I needed.
September 29, 2024
Unprompted review
Reply from Vodafone UK - Crawley
Hello, Shane,
This is lovely to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Was served by Liam today who was…
Was served by Liam today who was unbelievably helpful! Would definitely recommend! Thankyou
September 28, 2024
Unprompted review
Reply from Vodafone UK - Crawley
Hello, Mia,
It's great to hear about the positive experience which you had with Liam. We appreciate you taking the time to write in a review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Ben at Vodafone Crawley
Ben was very good at sorting out an issue with the account we had after setting it up. He knew the options available and didnt try to pursue us otherwise
September 28, 2024
Unprompted review
Reply from Vodafone UK - Crawley
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Great service
We were assisted by a very friendly guy named Ben. We’re glad he took our application. He made it easy and quick!
September 21, 2024
Unprompted review
Reply from Vodafone UK - Crawley
Hi there, thank you for leaving us a 5 star review and the feedback provided about Ben's service.
Thanks,
The Vodafone Social Media Team
Ben was great and very polite
Ben was great and very polite
He is very good vodavone advicer
September 21, 2024
Unprompted review
Reply from Vodafone UK - Crawley
Hey Khayla,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Kai - Crawley Store
Helped out by Kai at your Crawley store on Saturday, after receiving poor service in the Three store. He was super friendly, helpful and managed to find me a new deal within my budget. He made the whole process easy and straight forward. Great customer service.
September 14, 2024
Unprompted review
Reply from Vodafone UK - Crawley
Hi Andy,
Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us in store with Kai and you are happy with your new deal.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
I went to Vodafone Crawley last week to…
I went to Vodafone Crawley last week to buy a new phone and Liam was amazing ! He helped a lot and we went throught all the options we needed ! Very helpful guy ! Totally recomand it !
September 10, 2024
Unprompted review
Reply from Vodafone UK - Crawley
Hello, Mel,
Thanks for the feedback and support, we really appreciate it!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Excellent service from Ben
Excellent service from Ben - highly recommend.
Less2Build It
August 17, 2024
Unprompted review
Reply from Vodafone UK - Crawley
Hey Joseph,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Kai was amazing from start to finish
Kai was amazing from start to finish, helped us through the whole process.
August 3, 2024
Unprompted review
Reply from Vodafone UK - Crawley
Hi Annabel,
It's great to hear about the positive experience which you received in store from Kai, and we appreciate you taking the time to leave a review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Thank you Ben Crawley Store
Thank you Ben
I came in with a phone that wasn't great
He got me a new phone which I love!!!! and for a cheaper price!!
He listen to me
He was patient
He was a great to me 6 year old son who never likes to sit still
Also there was other customers waiting and Ben kept thanking them for waiting and that he wouldn't be long.
Great customer service
July 25, 2024
Unprompted review
Reply from Vodafone UK - Crawley
Hi, It's fab to see Ben was able to find you a great deal, save you a little money, and made such a good impression on you too. I'm glad to see you're loving your new phone!
Thanks again, The Vodafone Social Media Team
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