Went into store to check out when out of contract. Managed to secure the latest phone for a better deal thank to the great service, Patience and options from the store assistant Kelby.
Company replied
Location
Switch location57 Market Street, CW1 2EY Crewe, GB
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See what reviewers are saying
Kelby was absolutely brilliant today when we went to enquiry about a new phone. He was very professional, informative and spent quality time helping us even when there were other people waiting, we di... See more
Company replied
After several attempts at trying to register my claim for free Chromebook on line following phone upgrade I went back to the store where Emma did it all for me without any hassle. What an angel.
Company replied
Yet again the boys held the fort, great service. Putting me in the right direction, getting my phone swapped with no issues. ALWAYS glad to have a human to chat to, andvto get the job done right and... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Crewe
Written by the company
Contact info
57 Market Street, CW1 2EY, Crewe, United Kingdom
4.9
Excellent
132 reviews
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Store visit for upgrade options
Went into store to check out when out of contract. Managed to secure the latest phone for a better deal thank to the great service,
Patience and options from the store assistant Kelby.
May 25, 2026
Unprompted review
Reply from Vodafone UK - Crewe
Hey,
This is what we love to hear! Thank you for your 5-star review.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Tom and the team are always great…
Tom and the team are always a great help in store!
May 23, 2026
Unprompted review
Reply from Vodafone UK - Crewe
Hey,
This is what we love to hear! Thank you for your 5-star review.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Excellent shop,great atmosphere,staff…
Excellent shop,great atmosphere,staff helpful and friendly.
All hands on
May 23, 2026
Unprompted review
Reply from Vodafone UK - Crewe
Hey,
This is what we love to hear! Thank you for your 5-star review.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Kelby was brilliant when upgrading my…
Kelby was brilliant when upgrading my contract
May 23, 2026
Unprompted review
Reply from Vodafone UK - Crewe
Hey Bobby,
Thanks for the lovely review and fantastic support for Kelby.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
After several attempts at trying to…
After several attempts at trying to register my claim for free Chromebook on line following phone upgrade I went back to the store where Emma did it all for me without any hassle. What an angel.
April 23, 2026
Unprompted review
Reply from Vodafone UK - Crewe
Hi Beau, thank you so much for your wonderful review and the amazing support you’ve shown for Katie it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Crewe
Hey Kelby,
Thanks for the lovely review and fantastic support for Tom.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Kelby helped me upgrade
Kelby helped me upgrade to my new phone and broadband.
April 18, 2026
Unprompted review
Reply from Vodafone UK - Crewe
Hey Nick,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Tom in the Crewe store
Tom in the Crewe store, sorted all my querys easily. System was abit slow though
April 15, 2026
Unprompted review
Reply from Vodafone UK - Crewe
Hey Emma,
Thanks for the lovely review and fantastic support for Tom.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Thank you for the upgrade and…
Thank you for the upgrade and information transfer!
April 7, 2026
Unprompted review
Reply from Vodafone UK - Crewe
Hey Sally,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Really good service by Tom came in for…
Really good service by Tom came in for a warrenty issue got an upgrade without paying much at all on a really good deal
March 30, 2026
Unprompted review
Reply from Vodafone UK - Crewe
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Went in to store and Emma helped me…
Went in to store and Emma helped me with an issue with my phone. Super helpful
March 28, 2026
Unprompted review
Reply from Vodafone UK - Crewe
Hey Josh,
Thanks for the lovely review and fantastic support for Emma.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent patient assistance in solving…
Excellent patient assistance in solving a software issue on my phone
March 12, 2026
Unprompted review
Reply from Vodafone UK - Crewe
Hey Stephen,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Might be able to use a phone but really…
Might be able to use a phone but really need help on setting things up. No need to worry. Visited the Crewe Store and Kelby helped me rearranged new phone, contract and broadband. Explained every step of the way and helped transfer all my info with no problem. Used this branch for 12 years and very pleased :)
March 5, 2026
Unprompted review
Reply from Vodafone UK - Crewe
Hey Susan,
Thanks for the lovely review and fantastic support for Kelby.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Superb in helping me decide on my son’s first mobile contract
The service I received from Emma and her colleague (sorry!) in helping me decide on the right tariff for my son’s first mobile phone was superb. They listened to my needs and concerns and provided me with the perfect contract. Thank you for making such an important decision just that bit easier.
March 2, 2026
Unprompted review
Reply from Vodafone UK - Crewe
Hey Simon,
Thanks for the lovely review and fantastic support for Emma and colleague.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Patient and knowledgeable
Went in and saw Tom for a query on my mums Account, he put her mind at ease cleared up the query and even explained how her account works so she wouldnt have to worry about anything if she was to get similar messages.
January 28, 2026
Unprompted review
Reply from Vodafone UK - Crewe
Hey James,
Thanks for the lovely review and fantastic support for Tom.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Kelby was a great help
Kelby was a massive help and gave me choices and offered other deals for example broadband etc.
January 26, 2026
Unprompted review
Reply from Vodafone UK - Crewe
Hey there,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Thomas
Tom explained things clearly and made sure we understood whilst giving us the best value for money.
January 24, 2026
Unprompted review
Reply from Vodafone UK - Crewe
Hey Nicola,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Tom.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Crewe
Hey Tom,
Thanks for the lovely review and fantastic support for Don.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Crewe
Hi Diana,
Your kind words mean so much—thank you for sharing this wonderful review!
If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We’re always here to help!
Thanks again,
Vodafone Social Media Team
Amazing service
Amazing service, very helpful and explained everything in detail. Friendly staff
December 30, 2025
Unprompted review
Reply from Vodafone UK - Crewe
Hi Maisie,
Your kind words mean so much—thank you for sharing this wonderful review!
If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We’re always here to help!
Thanks again,
Vodafone Social Media Team
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